TS2755 iPhone 5 on ios7 doesn't receive messages from other iPhones when data is turned off

My iPhone 5 doesn't receive iMessages or texts from other iPhones when my data is turned off, obviously I do not expect to receive iMessages but I also cannot receive text messages. Text messages can be sent but not received. Text messaging to and from people with androids and blackberries is fine.

That is because iPhone users would be sending you iMessages. The only time you would receive them as a text is if they have theirs turned off, or it is set to send an SMS if iMessage fails. At some point you had iMessages activated, and if so, that is how the iDevices will send to you.

Similar Messages

  • Changed from iPhone to Android, can't receive messages from other iPhones?

    Hi,
    I recently swapped an iPhone for an Android phone, however since then I can no longer receive messages from iPhones as they are sent as iMessages? Could anybody provide details of how to stop this?
    Thanks

    Fbaerisw wrote:
    I am currently having the same issue. Went from iphone 4 to Galaxy s3.  I changed user ID and Password online // turned off all imessages and icloud on I phone // also deregistered phone on itunes on computer // Verizon stated it would take 24 hours but nothing has yet updated // I went to the site to unregistered on apple support but the phone wasn't even listed on there. Is there anything else I should do? Should I just go back to my iphone at this point.. its been over a week. please help extremely frusterated .. thank you!
    Call Apple Support.  They have a procedure that can unregister your Apple ID from iMessage and the phone number, as long as you can still receive regular text messages at the phone number on a non-iPhone.

  • TS2755 Why won't my iPhone receive messages from other iPhones, I can only receive them on my ipad?

    Ever since I updated to the ios7 soft wear my iPhone won let me receive messages from other iPhones, they will only show up on my ipad. Any ideas??

    I have the same problem. Did you Solveig yours?

  • HT4623 Since my update on my 5s I cannot receive messages from other iPhones. They all have to be sent by text. Why?

    Since my 7.1 update I do not receive messages unless they are sent as text.

    iOS: Troubleshooting Messages
    Symptoms
    Learn how to resolve issues with the Messages app on your iPhone, iPad, or iPod touch. You'll learn what you need to send messages using SMS, MMS, and iMessage as well as how to resolve issues with each method.
    Resolution
    Before you start troubleshooting, learn the difference between SMS, MMS, and iMessage. The first step to resolving an issue with iMessage is to update your iOS software and your carrier settings to the latest versions. If iMessage still has an issue, follow the steps below for your issue.
    If you can't activate iMessage with your phone number or Apple ID
    See how to troubleshoot iMessage activation. If you're using a China Telecom or au (KDDI) iPhone, you can activate iMessage only on your home network. While traveling internationally, you can't activate iMessage.
    If you can't send and receive iMessages
    You will need these to send and receive iMessages:
    An iPhone, iPad, or iPod touch
    iOS 5.0 or later
    A cellular data connection or a Wi-Fi connection
    A phone number or Apple ID registered with iMessage in Settings > Messages
    To resolve issues with sending and receiving iMessages, follow these steps
    Check iMessage system status for current service issues.
    Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
    Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
    iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
    Restart your device.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    If you still can't send or receive an iMessage, follow these steps
    Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    Make sure that the contact you're trying to send a message to is registered with iMessage.
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
    Back up and restore your device as new.
    If you aren't receiving iMessages across all iOS devices
    Go to Settings > Messages > Send & Receive on each iOS device and make sure that you signed in with your Apple ID. You must use the same Apple ID on each device.
    Go to Settings > Messages > Send & Receive > You Can Be Reached By iMessage At and make sure that you selected each phone number and email address you want to use with iMessage.
    If you linked a phone number to your Apple ID with iMessage and the phone number hasn't appeared, followthese steps.
    Sign out of your Apple ID in Settings > Messages > Send & Receive and Settings > FaceTime on all devices.
    If you're linking a phone number to an Apple ID, sign in to iMessage on your iPhone first. Then sign in to the rest of your device one by one with iMessage and FaceTime.
    If your iMessages didn't transmit as SMS when iMessage was unavailable for use
    Go to Settings > Messages > Send as SMS and turn on Send as SMS.
    Select your phone number when Sending iMessages in Settings > Messages > Send & Receive > Start New Conversations From.
    Make sure that you can send SMS with Settings > iMessage turned off.
    Source: http://support.apple.com/kb/ts2755

  • TS5185 i have turned off imessage on my old iphone but still cant recieve text messages from other iphone users on my non-iphone device

    i am having a hard time recieving text messages from iphone users on my android device even after deactivating my old iphone and imessages. i dont know what else to do, apple is no help and want to charge me for assitance?!?!?!
    <Edited By Host>

    You can try the following on your friends phone:
    1.  Remove the contact card
    2. Then turn off iMessage and then back on again
    3. Go to Messages and compose a new message
    4. Press +.  This will make a list of recent contacts pop up.
    5. Click on the info button number of the contact you are trying to reach.
    6. Remove from Recents
    7. Try to compose another message
    8.  If the message attempts to send as blue (imessage), press on the message.
    9 Option to send as SMS will appear (as long as they have SMS turned on.
    10. Repeat and rinse.
    11. Messages will start changing over to all SMS as the user will show as non-imessage user.
    Hope this helps

  • HT3529 I can send messages to any phone, but I cannot receive messages from other iPhone users the messages go to my wife's phone instead of mine! Why?

    why is this happening? Please help!

    check your phone and her phone, settings, messages and the send and receive at addresses there.

  • HT1414 Since updating to ios7 I cannot receive texts from other iphone users

    Help

    Really?
    iMessage data usage is miniscule over 3G...about 1kb per message, & NO 3G data if connected to WiFi.
    Seems to me you're making a mountain out of a mole hill.

  • TS2755 Cannot receive text messages from other iPhone users.

    My iPhone cannot receive messages from other iPhone users after updating to ios7. I do not have internet access on my iPhone. Sender tell me the message has failed.

    If they are trying to send you iMessages, & you don't have any Internet access, the message will fail, as iMessage requires a data connection.

  • Can't receive messages from certain iphones

    I can't receive text messages from other iPhones.  This is a recent problem and doesn't effect all iPhones just certain ones, any one with any ideas?

    No already tried that one.  I can text other people in my circle of friends and family which they receive but I don't receive their replies.  It doesn't occur with any other phone other than I phones.

  • How do I get received messages from others to show up on my different Apple devices, such as my iPhone

    How do I get received messages from others to show up on my different Apple devices, such as my iPhone or iPad or iPod Touch, etc. I can see their reply on the device I was using at that moment but not on the other devices even iMessaging is turned on. Is there a way to refresh to incoming messages when one picks up one of their other Apple devices?

    Hi there lkbluntzer,
    You may find the information in the article below helpful.
    Send and receive messages
    http://help.apple.com/iphone/7/#/iph01ac18d71
    See what time a message was sent or received. Drag any bubble to the left.
    -Griff W. 

  • Why can't I receive text messages from other iphone users after upgrading to iOS 8?

    Why can't I receive text messages from other iphone users after upgrading to iOS 8?

    Hey DebC2001,
    Thanks for the question. After reviewing your post, it sounds like you are having trouble with iMessage. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iOS: Troubleshooting Messages
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Can't receive group messages from other iPhones

    Why can't I receive group messages from other IPhones? Apparently they can see mine, but I can only see the messages of the one friends who has a Andriod phone.

    Your iMessage needs to be activated correctly.  Try looking here:
    http://support.apple.com/kb/ts4268

  • TS1398 I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

    I have an AT&amp;T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

    Check Settings>General>Cellular to be sure you have Cellular Data set to On.

  • I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.

    I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.

    Reset the devices: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

  • Why doen't iphone receive texts from other iphones.

    I have recently bought iphone 5C for the first time, I have had an ipad for a long time which I use for imessages through wifi.   I thought that when I am out and about away from wifi I would receive sms/text from other iphones like I had with my previous basic mobile, but this doesn't happen, although I can send texts to other iphones.  Also when I return to a wifi area imessage that have been picked up by my ipad then don't appear on my iphone.  When both the iphone and ipad are using wifi when an imesssage is received the message appears on both devices.  Is this usual as I would like to receive texts from other iphones as it could be important. 

    Is iMessage turned on your phone?    It doesn't sound like it.
    I would disable iMessage on BOTH your iPad and iPhone.   Enable it on iPhone first, then iPad 2nd.
    Try again and let us know if it's working properly.

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