TS2755 my i message won't activate

my i message won't activate

Read the article from which the statement was posted and follow the troubleshooting provided.

Similar Messages

  • Messages won't activate after 10.9.3 Update

    Hi,
    I updated OSX on my late-2013 Macbook Pro Retina 15" last week. Since then I can not log into Messages.
    I get an error message - "Could not sign in to iMessage. An error occurred during activation. Try again.".
    I've tried many times. I've checked what I can see in the knowledge bases -
    Time/Date is OK, timezone etc. OK.
    Serial number is correct on system information. Checks out OK in apple support site to check.
    No network issues (and tried in several networks)
    Apple account OK and works on my other Macbook Pro, iPhone and iPad
    I've tried reinstalling the combo 10.9.3 - no change. Repaired permissions. 
    It's very frustrating - has worked fine up until this point.
    Any ideas? Not the kind of issue I was expecting after an update with current Mac hardware etc.

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
     ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
    Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
    Step 11
    Reset the NVRAM.
    Step 12
    Reinstall OS X.
    Step 13
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

  • I message won't activate on I phone. "Could not sign in.Please check your network connection and try again

    I have used iMessage on both my iPad and iPhone for successfully, using the same Apple ID. However since I upgraded to IOS 7.0 .4 on my iPhone recently, it has turned off iMessage. When I try to turn it back on again and login with my Apple ID, The message "could not sign in. Please check your network connection and try again" appears. I have tried again numerous times. I have tried switching off iMessage on my iPad as well then try and switch on them both back on my iPad works but my iPhone does not. Can anyone help

    -Deactivate iMessage on your iPhone
    - Reset phone by holding both Home and Sleep buttons for about 10 seconds until Apple logo appears.
    - If you have wifi where you are, temporarily disable it.
    - Activate iMessage.
    Tell us what happens next.

  • Themes on N70 won't activate

    Themes cannot be activated until I remove MMC. Pls advise!

    Hi gordonbetts,
    Thanks for visiting Apple Support Communities.
    The troubleshooting steps in these articles can help if Messages won't activate on your iPhone:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    Cheers,
    Jeremy

  • IMessage not working on 5s won't activate

    My iMessage on my 5s has stopped working

    Hi gordonbetts,
    Thanks for visiting Apple Support Communities.
    The troubleshooting steps in these articles can help if Messages won't activate on your iPhone:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    Cheers,
    Jeremy

  • Messages and FaceTime just won't activate on my iPad Air all of a sudden; tried a LOT of solutions

    About two weeks ago, my iPad Air was spontaneously signed out of Messages and FaceTime when I was using it to browse the web while on the bus, connected via Personal Hotspot on my iPhone. Since then, I haven’t been able to sign in to either Messages or FaceTime. I can still sign in to my iCloud account as normal for other things like contact and bookmark syncing. It’s just Messages and FaceTime that refuse to activate.
    The error messages I receive vary between the following:
    “An error occurred during activation. Try again."
    “Could not sign in. Please check your network connection and try again."
    “Verification failed - The connection to iCloud timed out."
    “Unable to contact the iMessage server. Try again."
    This iPad Air is a replacement from Apple (quite possibly a refurbished one) that I received in November 2014, after the previous model developed a malfunctioning touchscreen in one corner. It’s worth mentioning that my iPhone and Mac are completely unaffected by any issues, and can also be signed in and out of Messages and FaceTime without a hitch.
    I’ve tried an awful lot of things in an attempt to get Messages and FaceTime to sign in successfully on the iPad Air, none of which have worked, and many of which I have tried multiple times.[1]
    Things I have tried in an attempt to activate Messages and FaceTime
    connecting to different wifi in multiple locations (work and home) and Personal Hotspot from iPhone
    signing into Messages and FaceTime with different Apple IDs (these won’t activate Messages and FaceTime either)
    wiping iPad with normal restore
    wiping iPad with DFU restore
    resetting network settings (both after fresh install and after backup restore)
    restoring from an October 2014 backup (still have to sign into Messages and FaceTime, still don’t work)
    turning off the automatic timezone setting and setting the date and time manually, even though it was correct anyway
    deselecting phone number and @me.com so purely using @icloud.com to sign in
    running the activation process through VPN connections via London and New York
    changing DNS on wifi to 8.8.8.8
    updating to iOS 8.2 beta 4
    I would love to hear from anybody who can provide the solution as to why Messages and FaceTime just won’t activate. Apple won't provide free support on this as the iPad is now out of warranty.
    “The definition of insanity is doing the same thing over and over and expecting different results.” - not Albert Einstein, but a good quote all the same ↩

    Same problem in 8.1.3
    Apple help!

  • TS2755 I message will not activate; will not recognize Apple ID. Error message that I need to check network.  I phone

    I message will not activate. Refuses to recognize Apple ID. Certain that it is correct as worked on I pad. Error message that need to check network connections.

    sign out of your apple id by going to settings, itunes and app store, click on your applke id click sign out then go to settings, general, reset, then reset all settings when the device comes back on attempt to sign in again if that does not go through. call 1-800-my-apple and tell them what your issue is

  • Upgrading unlocked 3GS from os3 to os6..and now it won't activate! Someone help me please!

    Hello,
    iPhone 3GS (8GB)
    Many of my apps stopped working because I was still running on operating system 4. I upgraded from os4 to os6 on my unlocked 3GS...and now it won't activate. I get the below error message:
    "Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes"
    Well, I tried with iTunes and similar error message that activation is not possible at this time. I have waited and tried many many times over the past week and it won't activated
    This 3GS phone I bought from a friend in the UK. It was locked to the carrier O2 in the UK. I had it unlocked and have been using a prepaid carrier since. I am currently studying in Spain and need help how I can fix this issue?
    The nearest Apple store is 1 hour away. I took it to a local phone technician and he said it could not be fixed. I can't believe that this is true as it is just a software problem because the hardware of the phone works perfectly.
    I would greatly appreciated if any expert out there could help me please!
    Many thanks,
    Daniel

    Hi..thanks for your advice!
    Ok, I am student so buying a new phone is not possible ;( This experience has turned me off Apple anyway! All I did was click yes to their iTunes upgrade prompt asking me if I want to update....and now I don't have a phone and can't access all my backup etc on my iTunes because it seems the only way to get to it is with another iPhone!?
    I can't believe that through the Apple recycling program I could possibly get $50 for this phone because the hardware is perfect but there is no support for this issue...feels like Apple is just trying to force everyone with hacked phone to buy new ones!

  • My Phone Won't Activate

    I am trying to activate my phone. I got all the way through the payment and everything twice but it won't activate and now I've put twice as much as I wanted on. My signal is good. What do I do?

        dannyqnn74, I want to make sure that you are able to get activated with no issues at all. Are you trying to activate a prepaid device? If so, I would suggest on reaching out to our prepaid team by calling toll free 888-294-6804. If you are not on prepaid, are you getting any kind of error message when you try to activate the device? Please keep us posted.
    KevinR_VZW
    Follow us on Twitter @VZWSupport

  • Muse CC won't Activate

    I have been haveing an issue with activating Abobe Muse CC.  It will not activate.  I have a Creative Cloud subscription that is up to date.  Other apps activate and open with no problem including
    Dreamweaver CC
    Photoshop CC
    Code Preview CC
    Illustraotr CC
    InDesign CC
    Edge Animate CC
    The error message I get is Maximun Activations exceeded.  I have clicked on Lisence this Software and entered the login and password.  I get a messgae that I don ot have an internet connection.  But in fact I do have internet connectivity as I am using the computer I a having the problem on to write this message.  I have also clicked on Continue to deactivate my other devices and I get the same message that I have no internet connection.
    I have signed out of CC on both my computers.  I have uninstalled and reinstalled.  The Creavitve Cloud App says that Muse is up to date when installed .  When uninstalled CC app lets me download and reinstall it. 
    I have contacted Adobe Chat and they told me to call tech support.  Tech Support was unable to help me and reffered me back to chat and the forums.  So here I am.
    Thanks in advance for any help

    Thank you very much!
    Le 1 juil. 2013 à 18:59, Sachin Hasija a écrit :
    Re: Muse CC won't Activate
    created by Sachin Hasija in Help with using Adobe Muse CC - View the full discussion
    Hello,
    I have reset the activation for andreippnc,  Olinomad, and sanberdoo,
    In case anyone else is facing the issue, please follow the article to contact Muse support team directly via chat :
    http://helpx.adobe.com/x-productkb/policy-pricing/support-options-muse .html
    Regards,
    Sachin
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5466837#5466837
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    Start a new discussion in Help with using Adobe Muse CC by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Droplet has strange icon and won't activate.

    I've never had trouble creating droplets in CS3, but now every time I create one it shows up with a strange (rough-looking, jagged edged) type of icon.  If I try to drop a file on it, it won't activate. I know the action works because if I open a file manually and choose the action, it works perfectly. Any ideas?

    "Nonsense" runs off your fingers and keyboard as freely and as easily as cuss words roll off a parrot's tongue, Reynolds (Mark).  Alas, nothing you type afterwards ever backs it off.
    If it takes you more than two minutes to set all your Photoshop preferences that get wiped when you reset them, you are as clumsy as a manatee and you don't know the Photoshop application one tenth as well as you think you do.
    In addition, if you bother to record an action while you re-set everything in Photoshop just once, the next time you can do it with a single mouse click.
    There is nothing destructive or harmful in trashing an application's preferences beyond having to re-set them.  The only thing you discard is corruption.  Anyone who has not saved his/her presets before the corruption sets in is better off recreating them from scratch.
    I'm beginning to feel sorry for you, fortunately you're not my responsibility.
    Next time you want to argue the point, present a viable, reasonable alternative, or be prepared to be exposed again.
    [EDITED minor typo only, deleting duplicated article "the".]
    Message was edited by: Ramón G Castañeda

  • IMessage won't activate on macbook pro after os x reinstall

    I did a fresh install of OS X on my macbook pro. iMessage won't activate. iMessage works fine on my ipad, iphone, and mac mini, but I can't sing in with my apple id on the macbook pro now. It worked fine before the OS X reinstallation. WHY?

    First, check the status of iMessage on this page:
    Apple - Support - System Status
    If iMessage is down, wait tor it to come back up.
    Otherwise, back up all data.
    Take the steps suggested in this support article:
    FaceTime, Game Center, Messages: "There was an error processing registration" when signing in
    Sign out of iMessage:
    Messages ▹ Preferences ▹ Accounts ▹ Sign out
    Then sign back in with your verified credentials. Note that the password of some Apple ID's will expire periodically.
    If you get the same error, try resetting the NVRAM.

  • I upgraded to ios7 and my imessage and FaceTime won't activate on my apple id

    I upgraded to ios7 and my message and facetime won't activate.  I try sign in with my apple id and I get the message "iMessage Activation - Could not sign in. Please check your network connection and try again."  I have tried everything even restoring and I keep getting the same problem

    I searched the support.apple.com and found Unable to activate FaceTime or iMessage with phone number and Apple ID after waiting 24 hours (iPhone only) I followed all the instruction (even though it seemed it was for previous ios versions) step by step and it worked.

  • IMessage and Facetime won't activate on new iphone 5.  Both indicate "Waiting for Activation."  How do I fix?

    iMessage and Facetime won't activate on new iphone 5.  Both indicate "Waiting for Activation."  How do I fix?

    I just activated a new iphone 4s and restored from a backup of my former iphone 3gs - had the same problem - Waiting for Activation on both facetime and imessage. I tried all the usual fixes, reset all, hard reset, turn facetime/imessage on and off, and on and on. 2 hours on phone with tech support to no avail.
    I just found the fix on my own - no clue if it will work for everyone. But it's ridiculously easy and worth a shot so you don't waste hours and hours resetting/synching as I did.
    All I did was go into settings>phone>my number - erase it by touching the ">". Then re-enter it making sure to input with the "+" and country code. For example in the US: +1(508) 569-9901
    No hard reset necessary. I went into settings>facetime and imessage, immediately after inputting my phone number again and the dreaded "waiting for activation" message was gone. I tested sending a message - came thru to the other party fine and facetiming another device (my mom's ipad some distance away) and it rang thru with everything working properly i.e., video/audio.

  • Imessage won't activate on new phone

    trying to activate i message on a new iphone....messages won't send or receive

        Here I am to save the day mf1831! Let's get your iMessage working. May I ask are you logged into your iPhone 5s with your Apple ID? If not then simply go to Settings > iTunes & App Store. Also, go to iCloud in Settings to ensure that you are logged in there as well. Once you are logged in go to Messages and verify that iMessage is turned on. Also, please verify the Send & Receive info under Messages to ensure that both your mobile number and Apple ID is checked under "You Can Be Reached By iMessage At". Please let us know the results after you have peformed these steps.
    Thank you…
    ArnettH_VZW
    Follow us on Twitter @VZWSupport

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