TS2755 My iMessages stopped working

My iMessages stopped working two days ago. When I tried to reactivate my iMessage, it gives error message "could not sign in, please check your network connection and try again". I followed your support instructtions, and still could not solve the problem

You should check out http://support.apple.com/kb/TS4268 if you haven't already. It deals with activation issues while TS2755 deals primarily with being able to use the service once it's activated.
This issue is almost always network-related. As indicated by the error message. Make sure you have your cellular data turned on and you are able to send and receive reguar text messages. You need this ability to activate iMessage. Or make sure you have Wi-Fi as well as the ability to send and receive SMS.
Also make sure your date and time settings are correct for your time zone in Settings > General > Date & Time. If those have been changed, that may prevent activation.
Also make sure you're on iOS 7.1.1.
Also, keep in mind that this support forum isn't run by Apple employees. If you need them, you can call or chat them.

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My iMessage stopped working when I did the latest update on my phone. I have literally tried everything to reset it. I am currently not in the US, but my iMessage has always worked when I was in wifi and my phone is still activated.

My iMessage stopped working when I did the latest update on my phone. I have literally tried everything to reset it. I am currently not in the US, but my iMessage has always worked when I was in wifi and my phone is still activated. I have tried to reset my network settings, my location, and even the reset all settings. When I click on my settings and iMessage it says that it is still waiting for activation... and my phone number is grayed out. I am able to recieve an iMessage to my email and that could work for right now but i'm not sure how to start a conversation the defaults to being sent from my email and not my cell phone number. please help!

Hi shanny202.
Really strange problem you have there. I have a few questions though.
Please try again and try to make the phone as a new without restoringen with you iCloud-data or backup-data from iTunes. Maybe it is something wrong with the data (strange).
Anyway, i think you should call Apple Support or visit an Apple Store, don't forgot to make a Genius Bar reservation.
You locate the nearest Apple Store here: http://www.apple.com/retail/storelist/
And here is Apples phone numbers around the world for support: http://support.apple.com/kb/HE57

HT3529 I am currently deployed and was using my iMessage to be able to talk to family back in the states and my iMessage stopped working. It will no longer select my number to use as the send/receive. How do I fix this so I can continue to talk to family?

I am currently deployed and was using my iMessage to be able to talk to family back in the states and my iMessage stopped working. It will no longer select my number to use as the send/receive. How do I fix this so I can continue to talk to family?

Read here:
http://support.apple.com/kb/TS2755

IMessage stopped working on iOS 5.1.1 after I set up a new Apple ID. After logging in, it keeps cycling back to the "create ID" screen. Apple's verified my new ID. I've reset the iPod (3) times--no luck.

iMessage stopped working on iOS 5.1.1 after I set up a new Apple ID. After logging in, it keeps cycling back to the "create ID" screen. Apple's verified my new ID. I've reset the iPod (3) times--no luck.

I solved my problem by Resetting my iPod and then Restoring my files. Only speed bump was losing two apps in the Restore, as the current versions now require iOS 7.1, minimum. Apple makes Reset and Restore (two processes) painless with these Help articles: "Use iTunes to restore your iOS device to factory settings," and "Back up and restore your iPhone, iPad, or iPod Touch using iCloud or iTunes." The Restore took a while to synch my photos and iTunes libraries.

My iMessages stopped working on my iMac but still works on my ipad. it is telling me all of my contacts are offline on my mac but on my ipad it all works fine

my iMessages stopped working on my iMac but still works on my ipad. it is telling me all of my contacts are offline on my mac but on my ipad it all works fine

Hi...
With iMessages open on yuour iMac, from the menu bar top of your screen click Messages > My Status
You can select Off or Online as necessary from there.

IMessage stop working

My imessage stopped working this morning and is stuck on Waiting for activation. I went through AT&T trouble shooting with online rep but nothing worked. Anyone have a solution to a similar prob?

ataylor87 wrote:
Have you made sure iMessage is turned on through Settings> Messages?
Try that. If it still does not work, try calling Apple.

I changed my Apple ID and then my imessages stopped working

I changed my Apple ID and then my imessages stopped working. I have logged out of the Icloud on my 5s and logged back in under the new apple id. No imessages on the ipad or phone. Any suggestions

You can only update the apps using the original ID and details you provided to buy the apps in the first place. You cannot merge IDs.

IMessages stopped working yosemite 10.10.2 update

Dear friends,
I did an update for yosemite 10.10.2 and after this update imessages stopped working. When I try to open it it just hangs and then error message appears with "iMessages quit unexpectedly". If I hit reopen then it repeats.
Here is the dump of the report of the error message:
http://pastebin.com/jTYh3N7A
Could someone help me please, I do not have time-machine set up
Thank you

Nevermind I've solved the problem by downloading the Combo update 10.10.2 from here OS X Yosemite 10.10.2 Combo Update and reinstalled it. This fixed the problem.
Cheers

My imessage stopped working over the wknd when I went to check if it was on it had switched off on its own. Now I try to turn my imessage back on and its giving me some kind of server error. Any suggestions?

My imessage stopped working over the wknd when I went to check if it was on it had switched off on its own. Now I try to turn my imessage back on and its giving me some kind of server error. Any suggestions?

Ok actually my mistake it says "an error occurred during activation. try again" I spoke with apple tech support right now and she mentioned they are having trouble with there servers. Do you by any chance know what the restrictions area means? Should that be activated or deactivated, does that make a difference?

Why has iMessage stopped working?

My iMessage stops working for a while and then comes back on, any ideas pls?

It all depends on if you have internet connection available. Plus if your recipient hasn't got internet connectivity at the time you send the message it will revert to SMS

IMessage stops working after updating to ios 7

i have an iphone 4s and after updating to ios 7 imessage stopped working. i tried to activate it and it just doesn't. i tried to restore it and use a backup and it's still not working

I have the exact same problem that you have described. I have tried all the "fixes" that have been suggested and not a single one has worked.
Apparently we are part of a small** percentage of Apple users that have been affected.
Small to Apple is over 2 million people.
You would think that for such a large company who has had mutiple iOS update problems in the past ( The iOS 5 update bricked my phone ) they would have these issues resolved by now.
It's been 2 weeks and there are multiple contacts that I cannot text or they can't reply to me.
It is very frustrating!
It seems the only solution right now is to do a complete factory reset of the phone, but even then it could take up to 24 hours for your iMessage to verify, if it infact works.
I am very disappounted in Apple and the service they have "provided" to solve this issue.
Perhaps next time they do an update they should restrict who can dowload it and when to avoid bogging down the servers and causing issued.
As perviously noted though this issue only affect a **small** percentage of Apple users, so I am sure they are in no hurry to fix this issue, after all it's been 2 weeks and even with the iOS 7.0.2 update the problem STILL isn't resolved.

IMessage stops working every day at same time on wifi

At 10-10:30 every night , on wifi, imessage just completely stops working for about a half hour. It will only send normal texts. I'm on ios 6.1.4 with an iPhone 5.

Hello there, Jsuave23.
There are a couple things to look into to troubleshoot and resolve your issue with Messages:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
After Restarting your device
feel free to review step 2 in the section for "if you still can't send or receive Messages". Since you are using WiFi the second link would likely be most appropriate for you:
If you still can't send or receive iMessages
Ensure that iMessage is turned on in Settings > Messages.
To send and receive iMessages, your device must have a valid cellular or Wi-Fi data connection.
iPhone: Troubleshooting Cellular data
iOS: Troubleshooting Wi-Fi networks and connections
iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, follow this article.
If iMessage is unavailable either on the sending or receiving device, SMS will be used. You can turn this on or off in Settings > Messages > Send As SMS. Carrier messaging rates may apply.
Verify that the Apple ID or phone number is listed in Settings > Messages > Send & Receive.
Note: To receive iMessages sent to your phone number on your iPad, iPod touch, or Mac, you must meet the following requirements:
iPad or iPod touch using iOS 6 or a Mac using OS X 10.8.2.
Verify that you are signed in to your Apple ID account on Settings > Messages > Send & Receive.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Imessage stopped working on ipod touch

Imessage suddenly stopped working on my iPod Touch 4th generation on 3/16/15. It's running IOS 6.1.6 and will not take anymore software updates. Is the ipod out of date and suddenly no longer compatible with iMessage?
I've tried most of the suggested remedies suggested on various forums and blogs and have yet to find the solution. I've tried restarting imessage, signing in and signing out, I restored the ipod, reset network setttings, etc,

I restored to factory settings. ipod is 4th gen, purchased about 3 years ago. Does not receive or send messages. When typing contact name -- the red ! comes up with message that reads ".... is not registered with iMessage". This happens with every contact. doubtful that everyone of the contacts is no longer registered at the same time.
have not tried it on another network-- just on home wifi.

Continuity, Handoff, Instant Hotspot and iMessage stop working

2013 iMac with 10.10.2
   - Beginning two days ago, I think..(maybe coincidental with update to 10.10.2, but I thought things were working fine following) iMessage stopped syncing with other OS X and iOS devices on the same iCloud account. All on the same network.
     - Instant Hotspot, Continuity and Handoff also do not work on the iMac...(worked great a couple days ago)
     - iMac is primary ethernet, but wifi is on also.
     - I have cycled power, turned on and off wifi, turned on and off handoff settings, turned on and off iMessage, cycled iMessage "enable account", logged out of iCloud, logged out of iMessage (on all devices). When I turn on iMessage on the iMac - I do not get any notice on any other device that I have done so, like I do with all the other devices.
     - I did get notice on the other devices when I turned iCloud back on and wanted my keychain restored.
     - MPB is also updated to 10.10.2 and no issues. All features work.
     - iPhone and iPad are at iOS 8.1.3
     - iPhone only sees MBP and iPad for "text forwarding"
When I send an iMessage on any of the three (MBP, iPad, iPhone) they each sync nicely. No message received on iMac. Before I realized I was having problems with the iMac I did see that more messages were going out as "text". Also, when attempting to send to know iMessage account holders I was not getting the blue, rather the red highlight on the names and the "not registered with iMessage" notice.
I am tempted to just do a Time Machine restore back to a few days ago, but I would like to know if there is something else I should do first. Seems a bit heavy handed to do that.
Thanks
Dave

They're going to treat every case individually. While perhaps similar in nature, they will have to run through the same diagnostics with every new case the same way. I have an applecare contract, and I started with online chat support for OSX issues. Got the first level person pretty quickly who guided me through a bunch of diagnostic steps. At the end of that session, when things were still not working, she set me up for a support callback from Level 2. Call came in at the scheduled time less than an hour later, I got hooked up with a rep named Tyler, who had the ability to look at the devices registered under my apple id. He said it was strange that he didn't see my macbook pro listed, though he saw my other products. He said it would have to go to engineering. Sent me instructions to prepare a dump file and email it to apple support, which I completed right away. The next day, around mid-morning, my devices were getting the apple id popup message. Tried imessage on the MBP and it worked. Emailed Tyler that imessage appeared to be working, he replied, and it was done. I was surprised that I didn't receive any sort of follow up that my issue had been worked and resolved, but I was very pleased with the experience with apple support. For anyone who doesn't have an active applecare contract, I believe apple will handle Apple ID related issues for free, so that would be the path to follow. I'm wondering if I started through support as an Apple ID issue instead of as an OSX issue, maybe it would have resolved more quickly.

IMessage stopped working on iMac

i message stopped working on imac

Oh I think I follow now. So the problem you are having is on the phone. iMessages will switch to text messages if there is not a data service avialablle, or the reciever is not currently on the network to receive them. So you might be in a bad coverage area, or the people you are sending them may not have service or have their phones off. Either way this is not a Mac question and should not be in this fourm.

TS2755 My iMessages stopped working

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