TS2755 Since updating my iPhone 5 to ios7 my phone has trouble sending iMessages. Sometimes it won't send the message and will not automatically send it as an SMS despite this option being selected in settings. It's happening with 3 other people I know to
Since updating my iPhone 5 to ios7 my phone often fails to send iMessages. It won't automatically send as an SMS despite this being switched on in the settings section. This is also happening wig my partners phone and my mothers phone. I want to report it to Apple but I don't know how.
Firstly, is there a way this can be reported to Apple so they can fix the bug? And secondly, does anyone have any suggestions in relation to fixing this problem?
I usually love my phone but I am finding it unreliable at the moment and am wishing I didn't update it.
Restart your phone.
Apple Feedback http://www.apple.com/feedback/
Send a bug report via its Bug Reporter system.
To do this, join the Mac Developer Program—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that.
Once a member, go to Apple BugReporter and file your bug report. You get a response and a follow-up number thus starting a dialog with engineering.
Similar Messages
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TS2755 Since updating my iphone to ios7 my phone will not send or receive imessages. Please help?
Hi there,
Can anyone help? Since updating my iphone to the latest ios7 my phone will not send or receive imessages and is now very slow.Go to Settings>Messages> turn iMessage off. The go to Settings>General>Reset>Reset all settings. Do a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, go back into Settings>Messages and turn on iMessage. See if it activates.
Apple has acknowldged an issue with iMessage and is working on an update. Look for that to be released sometime this week. -
My iPad 2 won't receive text messages and is not sharing any data with my iPhone 4. Please help!
My iPad 2 won't receive text messages and is not sharing any data with my iPhone 4. Please help!
The iPad receives Text Messages through Apple's iMessage feature. Make sure this is turned on on your phone. Also, text messages received at your phone number are not shared with the iPad. Make sure that iMessage texts are being sent to your EMAIL ADDRESS
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Two days ago, I lost a bunch of my contacts, appointments on my calendar, and my mail is working differently on iPhone! What happened? I didn't change anything! This has happened to other people I know too. How do I get my stuff back?! Did Apple change/update something? Is it an iCloud issue? HELP!
We are itunes users just like you.
You should transfer all purchases to your computer. File>Devices>Transfer Purchases
You can redownload some purchases in some countries:
Download previous purchases from the iTunes Store - Support - Apple -
Yesterday I decided to finally update my iphone 4S to the latest operating system 7. It asked me for a password when upgrading but now does not recognize the password and will not let me in. FRUSTRATED. What do i do????
Hi Rachel,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Judy -
I have seven(7) podcasts on my iPhone 4 that iTunes will not delete. iTunes copies them from the phone to the library and will not delete them from the phone when deleted from the library. I have replayed the podcasts over and over and they still won't delete. Podcasts are WSJ Tech briefings.
This happens to several of my podcasts whenever an updated iOS comes out. You can delete the episode directly from the phone by swiping it from left to right. That seems to fix the issue (they drop off the phone and dont reappear on iTunes). It's as if iTunes stops tracking the play count for some shows.
Hope this helps! -
Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep it as my primary.
To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
My iphone 5, 32g keeps shuttng down and restarting, sometimes at night, it just shuts down and will not restart.
This can happen with faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.
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i have an phone 4s from cricket and when i text non iphone users such as android or and other phone brand they receive my text message but when they reply i wont get there message. send imessages is working its just my text message that is not working.
You use Restore to get the latest firmware build, not the Update button. You can only use the Update button, if there is an iOS update, say iOS 5.1.
this link talks about updating to 9A406 to fix the "No Service" issue with iPhone 4S:
http://iphone-and-i.blogspot.com/2011/12/fixing-iphone-4s-signal-problem.html -
I just did a software update that was apparently for iPhoto. When I try to open iPhoto it stops at "step 5" and will not go further. what do I do?
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
I PUSH TO UPDATE AND IT IS HUNG IN THE MIDDLE AND WILL NOT COMPLETE
On my IPAD 2 I started the UPDATE and is hung in the middle and will not complete. Bob Hopkins What did I do and I do not all the question you asked
<Edited By Host>What is showing on your iPad's screen ?
If it's on the progress bar which hasn't moved for a while then try a soft-reset and see if that gets the update to complete : press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should reappear and it will hopefully boot up properly.
If it doesn't then try recovery mode and restore to your backup : If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If it's showing something else ... ?
(For info you are talking to fellow users here on these forums, not iTunes Support nor Apple.) -
Just upgraded IOS to V7 and iphone is asking for a password and the online password will not work. I really need to get this sorted as I am away and need to get the phone working.
Pablos1966 wrote:
Surely the current ID and Password would work . Anyway I will see how I get on with the Device Password.
No. If you failed to turn off Find my iPhone BEFORE you upgraded to iOS 7, you will need the original Apple ID and password. If you upgraded to iOS 7 you will need this info; there is no way around this. If it is the device passcode you will need to restore your iPhone in order to reset that, which in the end will require your Apple ID and password in order to activate the phone once it is restored.
Why don't you have the original Apple ID? Where did you get the phone? -
How to download the same song(track) with different keys? iTunes seems to think I have already dowloaded the song and will not let me download the song in a different key or the Demo.
Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling -
am unable to burn any info-photo ect on to a disk. I have a 27" I mac mid 2010 version. I put in a disk, hit burn, it runs for about 3 mins and ejects the disk sayiny there was an error with the drive and will not restart.
The optical drive has probably failed. It's a fairly common thing with these slim SuperDrives. Does it read any discs you put into it? You can try resetting the SMC and pram but I'll be surprised if it helps.
To reset the SMC
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on
Resetting PRAM and NVRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys. -
after I reinstall Itunes, the message read "the file iTunes Library.it cannot be read because it was created by a newer version of itunes, i have tried with iTunes version 11.1, 10.1 and 9.1 still come up with the same message and will not open iTunes
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash
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