TS2755 what do i do if my phone is disabled?

my son's got locked out of his iphone 4. I don't know how to unlock it. Help.

http://support.apple.com/kb/ht1212

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HT4528 put passcode lock on my iphone, cant remember it and now phone shows disabled

I put a passcode on my phone and forgot what it was. Now my phone is "disabled" and I cant even get into it...

If you cannot remember the passcode, you will need to Restore your device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

I am trying to edit my music list and then sync it to my iPhone 5 so I don't run out of storage space. However, I see the check marks on the iTunes library but am unable to uncheck them? How do I manually edit what will be synced to my phone?

I am trying to edit my music list and then sync it to my iPhone 5 so I don't run out of storage space. However, I see the check marks on the iTunes library but am unable to uncheck them? How do I manually edit what will be synced to my phone? (the check marks are not bolded, does this mean they are not in my library but only on my phone?)

You uncheck the music in your iTunes library on your computer and along with sync only checked songs and videos selected under the Summary selection for your iPhone sync preferences with iTunes, only checked songs in your iTunes library will be transferred to your iPhone or remain on your iPhone and the unchecked songs in your iTunes library that are currently on your iPhone will be removed when syncing.
Or make use of iTunes playlists and choose selected playlists, albums, artists under the Music selection for your iPhone sync preferences with iTunes and select the playlists below that you want transferred to your iPhone.

TS4268 How do I find what apple ID I listed my phone number to? I do not have my Iphone, but I still have the same number.

My phone got stolen, and instead of getting a new Iphone, I went to droid. After about a week I realized that I wasn't able to recieve texts from anyone with an Iphone due to my Imessage still being "active" on the servers. Heres the hard part.... I do not know what apple ID I listed my phone to becuase my normal apple ID does not have my phone number listed. I still have the same number, so is there any way I can just see what apple ID my phone number is listed to.

Hi aiheiuhgan,
If you are having issues deactivating iMessage after switching from an iPhone, you may find the following article helpful:
iOS: Deactivating iMessage
http://support.apple.com/kb/TS5185
Regards,
- Brenden

What bit of "Please don't phone me" doesn't BT get...

What bit of "Please don't phone me" doesn't BT get?
I have experienced a cataloge of corrosponce with BT dealing with the bad broadband speed issues that I have had on my connection since last november. Too long to list here see the link below
Terrible broadband speed
Its fair to say that individual BT operators and advisors have been courtious and have tried to be helpfull most of the time but...BT have failed to find a long term fix for my issues.
The last month up until yesterday I was lucky enough to experience a wopping and reasonable steady 1.5 mbps...wow! Seriously it was fantasic! Compared to a miserable 0.3mbps or worse. I felt I was getting what I was paying for! Then the bill came in (and was wrong yet again!)! and coincidently? the speed returned to its former low!
Without baffling the humble user with scientific terminology, it turns out the problem is caused by line noise - not of my own making! Well, I noticed that incoming calls on the landline telephone were knocking my broadband out, after a while I made the desision to dissconnect the phone because of the issues with calls knocking my speed down. I imformed as many of my familly and friends not to call me on my phone and use my cell instead. However I can't stop random incoming calls, which sends the blue lights on my hub to flickering orange. This in turn equates to the stupid adsl2 software that BT use, knocking down my profile and hence speed!
When are BT going to get to grips with their stiffling system that takes up to ten days to recallibrate itself?
Their old system used to work fine at this rural address, quickly reasserting itself if there was a line knockout or interference - which is common in rural locations. Now it seems in order for BT to advertise super fast speeds to most that can benefit from it who live within a couple miles of the exchange. The rest of us that don't, have to suffer for the sake of this new adsl2 system. Its a shambles and at times heartbreaking and BT still expect us to pay the same as anyone else!
Dont be fooled. If you live in a rural location or more than two miles from the exchange, the chances are that if you are experiencing loss of BB speeds recently, whence before you had a reasonable service. Its down to the new BT adsl2 system they have brought in. Its not your fault, don't let the customer support advisors tell you otherwise! At least thats my experience!
The new system is more sensitive to noise, true it may be marginally faster, but as it turns out at what cost?
I have had a dozen engineers who have come round and each remarkably have "found and fixed the problem" then I get a reasonable speed for a few days before it drops again as of yet I have not had a pernament fix!
The loss of speed issues have led to a series of 'knock on effects' including my wireless BB BT mobile going beserk leading to a £260.00 bill for one month!
#Being charged £40.00 for Broadband phone calls I did not make - I had to call in the police for the theft of phone calls made before BT would take me seriously - they said there was no record and that it was impossible to hack BT broadband phones! In the end they found a 'mistake' but it was a **bleep** of a fight to get them to admit that!
Even after that, they cut me off (for non payment of these calls) and are now trying to charge me a reconnection fee!
Also I am paying for an 'unlimited' broadband package and broadband anywhere - which is a complete joke because I am lucky if I can get broadband anywhere at all!I know I really need to sort this out - but there is no one dpartment it seems that can deal with it all
After my BT Broadband Anywhere phone freaked out (Down to issues related to my BT hub losing connections - I ended up asking BT Mobile to dissconect my gprs for fear of it happening again - even though I was paying for the 'unlimited 'gprs service) and the 'stolen' BB phone issues, I dissconected my wireless completely!
So NO BB on my BT mobile, on average I am lucky if I get a week a month on maybe 1mbps, the other three weeks on 0.3mpps on my home broadband.
The trouble is that I am so sick and tired of being pushed from department to department and repeating myself on a weekly or even daily basis. I can never get one individual who can deal with all my problems in one go, #I am absolutely fatigued with it all.
Going somewhere else is not an option I am imformed where I live.
I have written letters to the customer service department and they have phoned me back and said things often at times when I am off-guard , so its hard to remember the details.
Now my policy is to have everything put in writing.
Despite using BT's 'contact us' form to report the latest speed issues and ticking the box that says
"respond by email" and stating "Please don't phone me" as well on my message body....I get a series of phone calls! Both on my mobile number and on my landline!
No comprehensible message returned as requested by email but phone calls from polite and friendly Indian help advisors...and guess what? The calls the BT staff have made on my landline, has knocked my profile down even further!
Even though I headed my message with "Please do not phone me on my landline phone number"
How ignorant is that?
I have even asked for my landline calls to be diverted, but that costs £5.00 pm - I don't see why I should have to pay for this.
What I would like is for one BT person who can sort out All of these problems for me
(That'l be technical department, security department, billing department, sales department, customer service department and more and then back again - I hav'nt got the stomach or time for being pushed from pillar to post!)
- but from BT that is probablly asking too much!
I fell I have had so many problems with the BT Broadband service, with the time I have spent trying to get things sorted, BT should be paying me! And they should take a good hard look at how their system works!
Bt have a **bleep** cheek to charge me £150.00 per quarter for all this!
My father pays £96.00 for this same service, gets 8.00mbpsm, can use his landline and hubphone, can use his wireless, plus BT vision as well - How fair is this?
I think its time for Ofcom

It would be Otello and not Ofcom but in my experience they are very much in the pocket of BT (not least since they are funded by the telcom companies).
I suggest you try contacting the mods here and see if they can help
If my post was helpful then please click on the Ratings star on the left-hand side If the the reply answers your question fully then please select ’Mark as Accepted Solution’

Since I upgraded to the new iOS 7 operating system for my iphone, I can no longer adjust the volume on my alarm. No matter what setting the volume of my phone is my alarm is always full blast. Since I hate being startled awake, what can I do?

Since I upgraded to the new iOS 7 operating system for my iphone, I can no longer adjust the volume on my alarm. No matter what setting the volume of my phone is my alarm is always full blast. Since I hate being startled awake, what can I do?

Go to your home screen, and then press the volume down or up button. It should say Ringer instead of volume. If it doesn't do that, try going into the clock app and try it there.

I have what I consider the best smart phone on the market, but I resently upgraded my Windows Vista PC to Windows 8 and my Itunes went away. Is there anything that I did wrong or aren't the two compatible?

I have what I consider the best smart phone. I recently upgraded my PC from Windows Vista to Windows 8 and my Itunes went away. Did I do something wrong or aren't the two compatible?

If the update did not preserve all your Applications you may simply have to download iTunes again and instrall it on Windows 8.
There's nothing strange about an update not preserving installed Applications.

What are the settings in i phone 4s for connecting internet in mobile data ?

what are the settings in i phone 4s for connecting internet in mobile data ?

Did you ever get a reply to this. I have the same problem. I have the same problem when even when I reply to an email... no photo shows up in my new reply message. The only way I have figured out is to use the "forward" option.
But this still does not solve the problem when people email me back... I have no idea what photo they are speaking of. Instead of a photo... there is a <photo name of some sort>.
Let me know if you ever hear on this one.
Many thanks.

What iTunes files are on the phone's Memory Card?

I've searched extensivelyand tried everything to try to get my ROKR to connect as a source in iTunes with no avial. Does not connect as storage device and I cannot query the modem. Anyways, I can put the memory card in my camera and it can read the contents. I was inquiring to see what files itunes puts on the memory card in order to use the itunes on my phone. If got itunes on my computer and could easily drag the files to my camera and place back in my phone. If I could just put the necessary files in the itunes folder on the phones memory card. I just need to know what files it puts on the phone''s memory card, such as iTunes Music Library.xml, iTunes Library.itl, iTunes Music, Album Artwork, etc. Any information reagarding my problem would be greatly appreciated.

I can rip my itunes to a memory card, but the LG Chocolate phone thinks the card is empty. Did you get your music on your phone?

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID

I have my boyfriend's apple ID and password, how do I check what apps he has on his phone? ( not all the apps that he had downloaded, but the ones that are actually on his phone). And How can I remotely download apps to his phone if I have his ID and PW?
Thank you so much

If you want seperate accounts for managing apps and purchasing content, basically yes, you need two account and would need to repurchase. However, if you just want seperate ID for iMessgae, icloud and such, you can do that and still continue sharing the same Id for apps and itunes.

My phone is disabled and it says to connect to itunes and i have no idea what to do

my phone is disabled and it says to connet to itunes but i have no idea what to do

Do as it says and connect to iTunes.
If you can't, try this: http://support.apple.com/kb/HT1808

When i put my sim in the phone i.e iphone 4s it said that your phone will be activated in minutes and then it gave a message related to sim so what does it mean is my phone locked i got it from uk

when i put my sim in the phone i.e iphone 4s it said that your phone will be activated in minutes and then it gave a message related to sim so what does it mean is my phone locked i got it from uk

Probably , but what is the message

I don't know what I did but my whole phone book is empty. ?

I don't know what I did but my whole phone book is empty. ?

Hi. I'm new to the iPhone, but I have had iPods for 5 years or so. I don't know if it works the same, but here's what I know from my iPod experience.
Each iPod is associated with a particular iTunes account. If you plug your device into your computer, it should see your iTunes account and do what ever you have set your iTunes to do when it sees your device (mine is set to sync automatically). If you plug into a different computer, it asks if you want to sync to that iTunes, and if you say yes, it will replace your content with what is in the other iTunes account.
Still, you say it was your own computer that did this to you, so I'm a bit stumped. It sounds like when you had the iPhone 4 you had different content than when you got your iPhone 5. What was the difference? Songs, contacts, photos, apps, etc.? Do you still have the content of your iPhone 5 on your computer? I have only managed my iPhone with my computer, with the exception of downloading a few apps directly, but those apps get placed on my computer when I sync, so I was under the impression that other things that go directly to your phone would also sync, but maybe that's wrong on my part.
You might want to open iTunes on your computer and go to Store>View My Account to make sure you have the correct log-in. Could it be that you made a new Apple ID with the new phone, and your computer is still logged in with your old one?
Please post back if you find a solution, or if you have any new info.

HT4061 I have an iphone 3gs - the new ios 6.1 (?) upgrade has inabled my phone. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple?

I have an iphone 3gs - yes, an older iphone.
This morning apple had a msg that asked if I wanted to upgrade to the new ios 6.1 (?). I said yes. Now I can't use my phone. I've tried hitting the power and other buttons. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple? This *****! I realize (now from reading internet) that my phone/system may be uncompatible. Help!

I have a 3GS (a true classic design!) and have upgraded it to 6.1 today. The process did not go without a glitch - it took a few attempts to get the app's to sync but after detecting the ones causing an issue and deleting them it works - so far! I have had issues about 50% of the numerous times a new OS is uploaded to this phone and always take the new OS with trepidation. But at least you know there is a 3GS with 6.1 working OK.
I suggest you do a fresh restart to the phone several times - without it being connected to the computer - to see if it gets its act together and starts. I think it will. Hold down the top 'power' button and front round control button until it shuts down - goes blank and dead. Then press the top power button to re-activate - reboot - it.
If that does not work then plug into your itunes computer, navigate in iTunes to see your iPhone and hopefully you will be able to sync it or at least 'restore iPhone' from the 'summary' tab.
If you can not get onto the iphone perhaps you will still be able to sync if in iTunes by going - 'file' - 'devices' - 'sync iphone' or failing that try transfer purchases' and ultimately 'restore from back-up'.
I had technical problems with my old 3GS (suffered a failed wireless antenna) so I took it to an Apple Store and they issued me with a service-replacement/reconditioned phone for a very modest charge. So if worst come to the worst get a new phone that way!

HT1766 what do i do when my phone is locked and it says to connect to itunes?

what do i do when my phone is locked and it says to connect to itunes?

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

TS2755 what do i do if my phone is disabled?

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