TS2756 Using the personal hotspot

I just got an iPhone 5 and want to disconnect internet service since I can use the personal hotspot.  My friend's laptop will connect, but mine won't unless I use the USB connection.  Any thoughts?

Hey rjnelson,
I see you came from the iOS: Troubleshooting Personal Hotspot, which is applicable to the issue you describe. If you haven't already, I would run through the steps within that article, specifically the following:
Try disabling and reenabling Personal Hotspot from Settings > Personal Hotspot or Settings > General > Cellular > Personal Hotspot.
Install the latest version of iOS. Tap Settings > General > Software Update.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
If none of the previous steps resolves your issue, restore the iPhone.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh

Similar Messages

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    http://support.microsoft.com/kb/317025
    NOTE
    This
    response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
    Microsoft
    does not control these sites and has not tested any software or information found on these sites.
    Yolanda Zhu
    TechNet Community Support

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    Unlimited Internet is different than the carrier supporting the hotspot feature. I don't have an iPhone or an iPad with cellular. My limited knowledge about the hotspot is from reading support articles about it and from what I have read here in the forum.
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    thickbeard wrote:
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    thickbeard wrote:
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    how much does it cost to use personal hotspots

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    Message was edited by: Meg St._Clair

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