TS2756 Windows XP SP3 unable to wirelessly connect to personal hotspot?

iPhone 4s version 6.0.1 + AT&T data plan with tethering
Mac OSX version 10.7.5
Windows XP SP3 v 2002 + Intel Centrino Advanced-N 6200 AGN network adapter, driver version 15.2.0.19 6/2012
Problem: I can use my Mac (today) to wirelessly connect to my iPhone personal hotspot but my Windows computer doesn't see the hotspot in available networks.
Background:  My personal hotspot would work for a while then drop out.  I upgraded to iOS 6.0.1 Monday morning, and Monday evening a friend with Windows 7 could connect to my hotspot but I could not wirelessly connect the Mac to the hotspot.  I went through all the troubleshooting: restored network settings, closed apps, restarted services, rebooted, verified AT&T still had me on a tethering plan - the only thing that fixed it was a complete restore, however my Windows XP computer still can't see it.  It can see and connect to other networks.  I upgraded the network adapter driver, rebooted, repaired the wireless network connection, released/renewed all ip addresses, and confirmed with Intel that the adapter supports WPA/WPA2.  It can see and connect to other wireless networks.
This Apple Support KB article says I should be able to use the hotspot via wifi with "A device with Wi-Fi with support for WPA/WPA2 encryption," however the Apple tech support supervisor I spoke with today said the hotspot only works wirelessly with Windows 7 and Vista. 
Any ideas?  Thanks in advance!

Hello JMeFX. Welcome to the Apple Discussions!
Try the following:
o If you are running wireless encryption on the Time Capsule (TC) temporarily disable it. Can the PC connect wirelessly now?
o If the PC is still unable to connect with encryption disabled, try changing the default radio mode from "802.11n (b/g compatible)" to "802.11g only." You can access this mode by holding down the Ctrl key before making the selection in the AirPort Utility.

Similar Messages

  • I can't connect my personal hotspot using wifi,I can able to find my iphone4 but it's just showing obtaing ip adress ??wat can I do for this problem??

    I can't connect my personal hotspot using wifi,I can able to find my iphone4 but it's just showing obtaing ip adress ??wat can I do for this problem??

    Hey there arunvdi,
    It sounds like you are unable to connect to the Wi-Fi created by your Personal Hotspot. I recommend these troubleshooting steps from the article named:
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/ts2756
    Try disabling and reenabling Personal Hotspot from Settings > Personal Hotspot or Settings > General > Cellular > Personal Hotspot.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Wi-Fi troubleshooting
    If you encounter an issue using Personal Hotspot with other Wi-Fi devices, try the following:
    Turn Personal Hotspot off.
    Verify Wi-Fi is on in Settings > Wi-Fi.
    Turn Personal Hotspot back on.
    If another device is unable to join your Wi-Fi network, ensure that the user enters the Wi-Fi password correctly. If the device cannot see your Wi-Fi network, verify your device name.
    Note: Windows may not properly display a device name that uses non-ASCII characters.
    Verify how many devices are currently using your Personal Hotspot. Depending on your wireless carrier and, the maximum number of Wi-Fi connections may be limited to three at one time.
    If the other device still cannot connect, try turning Wi-Fi off and on again on the device. Verify that your device can see other Wi-Fi networks.
    Note: If you see an "Unable to Join" or timeout error when trying to connect a device using Wi-Fi, ensure that you remain on the Personal Hotspot screen until the first device connects. After a device has connected, you can leave the Personal Hotspot screen and use your phone normally. Your device will automatically stop broadcasting using Wi-Fi if you put your device to sleep or after 90 seconds elapse with no devices connected using Wi-Fi. You can start broadcasting your Wi-Fi network again by tapping Settings > Personal Hotspot.
    If none of the previous steps resolves your issue, restore the iPhone.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • My iPod 5 can't connect to wifi. It connects to personal hotspots but no to my home wifi. I tried resetting the network settings but no change. I put the right password but it just keeps loading forever. What should I do??

    My iPod 5 can't connect to wifi. It connects to personal hotspots but no to my home wifi. I tried resetting the network settings but no change. I put the right password but it just keeps loading forever. What should I do??

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Connecting to Personal Hotspot via Bluetooth?

    Last night I discovered my daughter can connect her iPod Touch 5 (iOS 8.0.2) to my iPhone 5 (also iOS 8.0.2) using the Personal Hotspot function (via Bluetooth) even when Personal Hotspot is set to OFF on my phone.  Is that really working as intended by Apple?
    If she tries to connect via WIFI, she cannot unless I have the Personal Hotspot set to ON.  OK good, that makes sense!
    If she connects via Bluetooth though, she always sees my phone and if she selects that connection, it turns my Personal Hotspot on my phone from OFF to ON.  That just seems odd to me.  I'd prefer to restrict that.  I have noticed that even if I change my password on the Personal Hotspot, it does not matter.  If she selects that connection via Bluetooth, BOOM...  It changes it on my phone from OFF to ON.
    Anyone else notice this?  Sure, I can turn off Bluetooth on my phone to stop it, but I use BT quite a bit for speakers and in my car.  I usually prefer to leave it ON.  She also uses BT for her wireless speaker.
    IMO, Apple should change that to if I have my personal Hotspot set to OFF, it should not be visible at all unless I turn it ON (like it works over the wifi connection).

    New555 wrote:
    Last night I discovered my daughter can connect her iPod Touch 5 (iOS 8.0.2) to my iPhone 5 (also iOS 8.0.2) using the Personal Hotspot function (via Bluetooth) even when Personal Hotspot is set to OFF on my phone.  Is that really working as intended by Apple?
    If she tries to connect via WIFI, she cannot unless I have the Personal Hotspot set to ON.  OK good, that makes sense!
    If she connects via Bluetooth though, she always sees my phone and if she selects that connection, it turns my Personal Hotspot on my phone from OFF to ON.  That just seems odd to me.  I'd prefer to restrict that.  I have noticed that even if I change my password on the Personal Hotspot, it does not matter.  If she selects that connection via Bluetooth, BOOM...  It changes it on my phone from OFF to ON.
    Anyone else notice this?  Sure, I can turn off Bluetooth on my phone to stop it, but I use BT quite a bit for speakers and in my car.  I usually prefer to leave it ON.  She also uses BT for her wireless speaker.
    IMO, Apple should change that to if I have my personal Hotspot set to OFF, it should not be visible at all unless I turn it ON (like it works over the wifi connection).
    Personal hotspot is a carrier feature.

  • Lost connection to personal hotspot after upgrading iTunes

    Hi Ladies and Gentlemen ,
    Used to enjoy connecting my Mac Pro (Mac OS X 10.6.8) to personal hotspot through USB port (since I don't have WiFi card installed.
    Was fantastic.
    Received a message to upgrade iTunes ... I did ... and the joy has gone (Grrrr) .... Lost the USB connection to Personal Hotspot.
    Now I have upgraded iTunes + iO7 ... still have the same problem ... iPhone 4S doesn't appear on the network via USB.
    Help
    Best regards.

    " ... other things will show up with that name ..."
    Well, the one thing I can think of is that your iPhone will show up with "that name" on iTunes' summary tab when you sync it.  Also, if you receive any warning messages from iTunes on your computer, the messages will have that name.

  • Unable to wirelessly connect to printer after switching ISP providers

    I recently moved and needed to change ISP providers.  My Mac is up and running wirelessly on the new network, but I can't seem to configure my HP printer.  Model: HP LaserJet P1102w.  Mac OS: X.  Problem details: Wireless icon blinks for several seconds, then turns off.  Attempted to setup wireless connection using Finder, then Applications, then System Preferences, then Print & Fax, then Open Print Queue.  When I click on Utility, there is no option for HTMLConfig.  Also, unable to find instructions for printing network configuration page or performing wireless network test.  This printer was working successfully, wirelessly, at my former home.  Thank you in advance for your help!

    It sounds like the printer just needs to be added to the new network.
    Uninstall the printer software completely and follow the steps for your OS X version in this document from HP.
    What OS X version is being used?
    What brand and model is the router?
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • TS2756 Cannot connect to Personal Hotspot iOS 7 iPhone 4

    Hi. I have updated my iPhone 4 to iOS 7. Before, I have no problem in using Personal Hotspot. But after this upgrade, no one can connect to my Personal Hotspot. In my iPad, it keeps trying to connect to the hotspot for a long long time and cannot connect. In my HTC Android, it keeps on "Obtaining IP Adress". In my PC (USB Tethering), it says that the cable is unplugged.
    I have several ways to solve this problem (like turn off - turn on mobile data, turn off - turn on iPhone, reset network setting) but nothing changed.
    What can I do in this situation? Thanks in advance.

    I am not sure I am right. I have iPhone4, iPad3 and iPhone5 of my friend. Both iPhones have already upgrade to iOS7,last update this morning. And my iPad is still using iOS 5.x. The problem is I cannot using USB connect Personal Hotspot from my devices. I think the correct issue may involve with iTunes not the version of iOS. It seems the problem was occurred after I have done update iTunes.
    * I used iOS 7 beta and it's ok since I update iTunes ,then I have tried restore my iPhone to iOS 7.0.2.
    ** I connect iTunes from my Macbook.
    *** I have try it on different of iOS.
    **** I don't have issue with Personal Hotspot on WiFi but on Bluetooth,I've never used it.
    If anyone has any ideas,please let me know.
    Thanks

  • Ipad won't stay connected to personal hotspot

    ipad mini has issues staying connected to hot spot on iphone 5. i've tried a laptop computer and it stays conected with no issues. When Ipad screen shuts off so does the connection which is fine, but when you turp ipad screen on it won't connect without turning on/off hotspot on iphone5. Any suggestions welcome.

    Hello Dcampdr,
    It sounds like you are unable to stay connected to your iPhones personal hotspot. I recommend these steps from the following article to help troubleshoot the Wi-Fi connection:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    Tap and Forget this Network.
    Try to connect to your desired Wi-Fi network.
    Note: You may need to enter your Wi-Fi password again if your network requires one.
    Update your device to the latest version of software.
    Wi-Fi disconnects or signal strength is less than expected
    Move closer to the Wi-Fi router (access point).
    Check for sources of potential interference.
    Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    If the issue persists, I would next try the troubleshooting in the following article for the iPhone Hotspot connection, even though it works fine with another device:
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/ts2756
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Cannot connect to personal hotspot ios 7.1 iphone 4

    i have a problem after upgrade my iphone 4 to ios 7.1 that can't save apn personal hotspot...
    how to fix it? please tell me, fyi i bought my iphone 4 without bundling carrier network.
    thx

    Hey andreas4417,
    Thanks for the question. I understand that you are experiencing issues with Personal Hotspot since upgrading to iOS 7.1. The following resource may provide a solution:
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/TS2756
    Basic troubleshooting
    1. See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
    2. Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
    3. Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
    4. If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.
    5. Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
    6. Install the latest version of iOS.
    7. Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
    8. If you still see the issue, restore the iPhone.
    If you're still experiencing issues, try the steps below. […]
    Thanks,
    Matt M.

  • Laptop's Internet connection connects to Personal Hotspot but internet doesn't work, help?

    I have an Iphone 5 and whenever i connect it using a USB cord to my laptop to use my Personal Hotspot, my laptop accept it and everything goes well until i want to use the internet. Whenever i want to use the internet the pages dont load for instance google doesn't load and then it tells me no internet access but on my desktop it shows that I have internet. Can you please help me???

    iOS- System requirements for Personal Hotspot
    iOS- Understanding Personal Hotspot
    iOS- Troubleshooting Personal Hotspot

  • Connection to personal hotspot

    I have an iPhone 4S (v 7.0.4) and a MacBook Pro (v 10.8.5). When I use the personal hotspot on the iPhone, I get a logo of two chain links, not the usual Wi-Fi logo. I am able to download data but not upload data. I tested my phone on a colleague's MacBook Pro and it had the proper Wi-Fi logo and was able to upload data through my iPhone's personal hotspot. The MacBooks are nearly identical, both three years old and company issued. What setting on mine is not allowing me to upload?

    Hello there, Charlie85018.
    The following Knowledge Base article offers up some good troubleshooting steps to look over for issues with Hotspot on your iOS device:
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/ts2756
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • IPad 2 connects to personal hotspot but not wifi

    I dropped my ipad2, but all seems to be working fine except for my wifi. What doesn't seem to make sense is that my wifi will see and connect to my iphone 5S personal hotspot but doesn't see my wifi router.  It is also picking up other wifi signals from my smart tv. If there is a wifi hardware issue, shouldn't that impact the ability to connect to hotspot?

    Hello Bella9678
    Start with going into Settings > General > Reset and Reset Network Settings, then try to connect to your Wi-Fi network. Check out the article below for more troubleshooting options to get your Wi-Fi working again.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Regards,
    -Norm G. 

  • IPad won't connect to personal hotspot

    I have an iPhone 4S that I use as a personal hotspot for my iPad when I'm away from home. My bf has an iPhone 4 running iOS 5.1 that will automatically connect to my personal hotspot without me having to do anything with my 4S. My iPad however requires that I unlock my 4S, go to the personal hotspot settings page and then it'll connect. I'm trying to figure out why the iPhone 4 connects to the personal hotspot automatically when the iPad won't. Both connect via wifi. Bluetooth is too slow with the personal hotspot, so I just don't use it.

    I was having the same issue. I starting searching and found a few people who suggested turning up the brightness on your iPad. I thought what in the world would that have to do with connection to my hotspot but I tried I and it worked. My brightness was set to about 50% and I uped it to around 75% and it worked. Try it anyway. Hope it will work for you as well .........

  • IPad cant connect to personal hotspot

    I can see my personal hotspot on my iPad Wi-Fi list, but my iPad is not succeeding to connect to my iPhone. (I can see it turning on and on)
    Any Help?
    Thanks,
    Amnon

    iOS: Understanding Personal Hotspot
    http://support.apple.com/kb/HT4517
    Use Bluetooth to tether your iPhone, iPod touch, or iPad
    http://www.macworld.com/article/1159258/bluetooth_tethering.html
    How to Connect an iPad to an iPhone Via Bluetooth Tethering
    http://techtips.salon.com/connect-ipad-iphone-via-bluetooth-tethering-25472.html
     Cheers, Tom

  • Windows 7 starter OS and wireless connectivity

    Is it possible to to get wireless access for to a deskjet 4625 all in one printer through a laptop running Windows 7 starter - 32bit? 
    Thankyou

    Hi,
    No, Windows 7 Started edition only support USB connection. any network connection with your HP device is not supported  due to limitations of the operating system:
    For Windows XP Starter Edition, Windows Vista Starter Edition and Windows 7 Starter Edition
    • Is supported for USB only
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108842-3&cc=us&dlc=en&lc=en...
     Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

Maybe you are looking for

  • Changing how attachments are attached to outgoing email?

    Hello everyone, my apologies in advance if this has already been answered somewhere, but I've been scouring the discussion forums for nearly an hour and don't really have more time to keep going. I'm new to Mac, 6 days now. I'm having a bit of a prob

  • IPhone 5 stocks app is not loading

    The native stocks app has stopped working and no longer updates. Has anyone else got this problem?

  • Casio AVI files

    I download Casio Z750 mpgs and avi video to Iphoto frequently. Up to now, I've been able to play both back in a slideshow and in an IMovie video. Now I can't. Although individually the Casio avi video files in Iphoto work well, but not in slideshow/I

  • Anyway to increase Dreamweaver CC performance?

    Hi guys,  I'm liking Dreamweaver CC but after 3 or 4 hundred lines of code and multiple ccs and javascript files included in this project I'm working on I started to notice the performance started to decline.  I'm now at over 1500 lines of code and w

  • 13-month-old battery dead?

    About 10 days ago I noticed my battery would drain abnormally quickly - and recharge just as fast. Then about a day later I noticed my battery icon had a big X in it, with no info about % charge. When I unplug it, it completely dies. The clock gets r