TS2771 both cameras on my iPod touch 4 gen (iOS 6.1.2) haven't worked since i updated the software. any ideas?

my ipod touch has been through a lot before this issue and the cameras have always worked. it wasn't until i updated the sotware on the ipod that the camera "shutters" haven't opened. at first i thought nothing of it because before when that would happen it was because there was not enough mempry to take photos or videos. i then proceded to delete some. but the shutters wouldn't open. i don't know what the problem is. i can open the app, and look at my pictures, but i just can't take any. memory is not the issue, so i haven't a clue what's wong. since then i've updated the software again but the camera still refuses to let me use it. i've tried switching between the two cameras and both don't work. can anybody help me? or is this an issue where i'd have to take it into an apple store?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          

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