TS2771 i forgot my password and it wont reset with new itunes

My daughter has forgotten her password and we cant reset it
each time we connect it says enter your password but we cant remember it?

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

Similar Messages

  • HT1414 i forgot my password and so i made a new itunes account but my phone wont restore to that account what do i do????

    i forgot my password and so i made a new itunes account but my phone wont restore to that account what do i do????

    iphonelover1908 wrote:
    i forgot my password and so i made a new itunes account
    That was not smart.
    Activation Lock can NOT be bypassed.
    Reset the password for the Apple ID that was initially used on the device.  http://iforgot.apple.com

  • HELP, PLZ! I'm trying to reset an original iphone 2g before it goes to a new owner, but I cant remember the password and it wont open with my itunes acct. :(

    Any Help would be TRULY appreciated!!!

    Put it in recovery mode to restore it, as described here: http://support.apple.com/kb/ht1808.  You can do this on your other laptop; it won't ask for a passcode if it's in recovery mode.

  • I locked my iphone and forgot the password and i hooked it up to Itunes and it said it couldn't do it because of the password and i called the store and they said they couldn't help. What do i do?

    I locked my iphone and forgot the password and i hooked it up to Itunes and it said it couldn't do it because of the password and i called the store and they said they couldn't help. What do i do?

    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • I cannot sign into my gamecenter because i forgot my password and trying to reset but don't know the email and kept a random birthday pls help

    I cannot sign into my gamecenter because i forgot my password and trying to reset but don't know the email and kept a random birthday pls help

    If you have a verified rescue email then you can get an email sent to that email address to reset the security questions as shown in the article below:
    http://support.apple.com/kb/ht5312
    If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
    http://support.apple.com/kb/HT5699

  • Hi.. i have forgotted my password, then i did reset a new password.but still unable to use,i been go to i store outlet, the staff told me my apple id long did not use not active anymore , so ask me to call up office to activate back the apple id acount.

    hi.. i have forgotted my password, then i did reset a new password.but still unable to use,i been go to i store outlet, the staff told me my apple id long did not use not active anymore , so ask me to call up office to activate back the apple id acount.

    Hello, wnnsiau
    Thank you for visiting Apple Support Communities.
    If your account is disabled, see the steps in the article below.
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    If you have tried the steps above and this issue persists, see the article below.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • My name is demah and i forgot my password and i tried to connect to itunes but it doesnt help ?

    hey,
    i'm 12 yrs old and i forgot my password and i connected to the itunes and didnt help.i went to youtube for tricks didnt work,
    can u please reply i am really scared
    have a good day...
    demah fathi

    Hi anudeep reddy,
    Welcome to the Apple Support Communities!
    I understand that your iPad is disabled due to the passcode. You can restore the iPad back to its original settings by placing it in recovery mode. Please use the following article as a reference and follow the steps within it to restore using recovery mode.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Use recovery mode
    Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
    Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
    Plug the device's USB cable into your computer only.
    Hold down the device's Home button as you connect the USB cable to it.
    When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
    iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
              5.  Use iTunes to restore your device.
    If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
    Have a great day,  
    -Joe

  • My iphone 5 wont sync with new itunes

    I tried adding the songs and playlists on my phone to the new itunes, and not all my songs and playlists are being added with no error messages or reason. Anyone have a solution or also having this problem? Im using windows 7 ultimate and like i said, the new itunes

    From the tech specs and I believe the box the iphone came in:
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.7 or later (free download from www.itunes.com/download)"
    http://www.apple.com/iphone/specs.html

  • 2G iPhone wont sync with new iTunes

    I’ve had my phone for several months now and I haven’t had any problems syncing songs from iTunes to it. But since I’ve downloaded the new iTunes it will not sync up anymore. Instead of the normal chime when connecting the phone, it does a real quick triple chime instead. Then it immediately makes the sound of it being disconnected. So I was wondering if there was any secret way to fix it. I’ve looked for troubleshooting on apple.com and Google, and nothing has solved it yet.

    I've already tried that. I have done it twice since the new iTunes came out. I'm not really sure what else there is to do.

  • TS1363 how do i ulock my ipod if i forgot my password and it wont connect in intunes

    how do i restore my ipd back to factery setting if i for got my password

    Connect to iTunes... if running iOS5 it should be possible to sync the device and remove the passcode lock.
    Otherwise it will be necessary to restore the device as new.

  • I am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    i am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My ipod is disabled and i forgot the password and after that i plugged it in itunes and it still wont let me and the buttons arent working so i cant put it in recovery mode so what do i do!!

    my ipod is disabled and i forgot the password and after that i plugged it in itunes and it still wont let me and the buttons arent working so i cant put it in recovery mode so what do i do!!

    Use this program to place the iPod in recovery mode. Then restore.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • Forgot the password and no longer have the original computer  how can i reset my ipad?

    I forgot the password and i don't have the original computer to reset my ipad  How can i do a complete restore? I tried to do a restore but it wont allow me to do a recovery without the password.

    Here are a series of articles pertaining to passwords ... and you might check on the activation lock to see if that is activated ... that's the next to the last link below ...
    iOS: Forgot Passcode or Device Disabled
    http://support.apple.com/kb/ht1212
    iOS Passcodes
    http://support.apple.com/kb/ht4113
    Find My iPhone, iPad, iPod a Touch or Mac
    https://www.apple.com/support/icloud/find-my-device/
    Find My iPhone Activation Lock
    http://support.apple.com/kb/HT5818
    Find My iPhone Activation Lock: Removing a Device from a Previous Owner's Account
    http://support.apple.com/kb/ts4515
    Apple release Tool to check the Activation Lock Status of iOS Devices
    http://www.idownloadblog.com/2014/10/01/activation-lock-status-check/
    What to do before Selling or Giving Away your iPhone, iPad or iPod Touch
    http://support.apple.com/kb/ht5661

  • I forgot my password and am trying to reset my ipod,but it won't work. It says that my ipod is in recovery mode and that I must restore it. I click ok, and then restore, and then restore and update. then it says contacting ipod software update server and

    I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • Admin totally forgot the password and i've no idea where to reset the password or how to remove the admin so that I can be the admin, but first thing, still the same. PASSWORD -.-

    I've no idea how to reset the old password in my macbook pro. Because this is my father gave it to me then even he also forgot the password too! Please I need help! T.T If not I cant download software in this computer. how?
    Because even him also forgot which password, and all the password he gave me wasn't log in. Ive no idea what to do already so I've ask community~
    Where to totally set a new admin without delete the old admin password?
    Can't remember the Old password so how to create a new and delete this?
    I need to download something but it keep asking me put in the password but i don't know it and want to delete it.. how?
    Please help~~~ Thank you everyone

    Reset the password.
    For Snow Leopard and earlier:
    http://support.apple.com/kb/HT1274?viewlocale=en_US&locale=en_US
    For Lion and later:
    https://discussions.apple.com/docs/DOC-4101

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