TS2771 Ipod is not working correctly.

My ipod touch 4th generation is freezing way to much, it doesnt allow me to open apps and when it does the app opens for a couple seconds and then closes the app automatically. It is also freezing way too much

- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
For Home button problem
Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Similar Messages

1st Gen iPod touch not working correctly?

I have a 1st generation 8GB iPod Touch. It's not working correctly.
My biggest problem is that, unexplaiably, certain areas of the screen don't seem to register touch anymore. There is a sort of "L" shape on the left and bottom edges of the screen that won't register touch, making it impossible to move applications to the previous page on the home screen and making it hard to use the keyboard/buttons while in portrait mode. It's extremely frustrating to try to change the volume while playing a song, as I now have to either put the iPod in sleep mode then double tap the home button or flip it to cover flow and double tap the home button to do it.
http://i38.photobucket.com/albums/e140/Vipershark/IMG_0001.png
(Highlight the image to see it better.)
This is a screenshot of the working/non-working areas that I made using the Whiteboard application. The white area that you see (excluding the little half circles of black which are extended brush strokes and not actually working areas) is the area that doesn't work. I can't seem to figure out why it happened, as I've never dropped or otherwise damaged it. It just happened one day, and I don't know why.
But I can't fix it. I've tried everything. Upgrading (I'm now running iPhone OS 3.0 which still didn't fix the problem.) didn't work, restoring didn't work, deleting everything and restoring from factory settings didn't work.
I'm also having a few other problems as well, though they're not as bad. My home button seems to stop working sometimes and sometimes the entire screen witll stop registering touch until I put the iPod to sleep and turn it back on. It also seems to go a lot slower than usual.
My iPod is less than a year old. Can you help?

Vipershark,
I had a very similar problem this past weekend with my 1G 8GB iPod touch. But with me, just the left side of the screen wasn't registering my touch. I could still access the bottom section, which you cannot.
The good news for me is that I fixed it and I hope it works for you as well. What fixed it for me was resetting all my settings. To do this, go to the settings icon, then click on general, and then on the very bottom is reset. Choose "reset all settings."
Apparently this is different than a restore through iTunes, which you tried. I also tried that earlier and it did not help.
Of course, the reset solution I used relies on you being able to access all of the correct buttons, so I hope you can!
Please let us know if this works for you. If not, since it is less than a year old, it is still under warranty. Contact Apple and see what they can do.

My pc has a virus I just downloaded song from pc to kids ipods now both ipods are not working correctly could the virus be in the ipods, if not why are both not working doing the same thing right after unplugging from pc.

Can an ipod get a virus from a pc that has a virus. After connecting two different ipods to my pc to download music they both are not working correctly, could the virus have transferred to the ipod, if not why would both ipods not work and be doing the same thing? When trying to click on a game it just stays on the main screen.

- I have not heard of a virus that can cause problem with an iDvice that has not been jailbroken.
- Try resetting the iPods. nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Do you hve problems with one game? The same game on both iPods?
Other apps?

Ipod Classic Not Working Correctly, ect.

The Ipod was working at all . It was working perfectly fine . It's an Ipod Classic . It was being used by a friend , they clicked on a song to listen to is and it turned off . So I plugged it in thinking it had died . It would not register that the Ipod was plugged in . I've tried everything , plugging it into the computer , plugging it into an Ipod dock , turning it off then back on , nothing . All it does is show the apple very dimly , no lights , nothing . Just the apple just barely .

I have the same problem with my infiniti G37. Soo frustrating!

2nd gen ipod will not work or neither of 2 computers will recognize it

My Daughters nano 2nd gen just stopped working, it will not do anything, "froze" up solid as she says.
I have gone through the "5Rs" but nothing will make the ipod show any life and nothing seems able to make the computer see the ipod. I can't do the "restore" option because the computer needs to acknowledge the ipod to complete that step.
I have 2 computers and neither computer recognizes the ipod at all. i have read all the troubleshooting tips, all the tips in the discussions any other suggestions, we are 4 hours away from an "Apple Store"
I am really new to this iPod world, and it appears there is nothing to friendly about it when it comes to this,

I am also having a similar problem when i try to connect my ipod it comes up with the error message "the software required for communicating with the ipod is not installed correctly. please reinstall itunes to install the ipods software."
i ran itunes diagnostics and it said that itunes helper is not running.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
EMACHINES E4028
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 65B56A93FAD8B1F6
Current user is an administrator.
The current local date and time is 2008-08-17 17:42:38.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 7.7.1.11 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 2.1.29.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
I have uninstalled and reinstalled itunes many times doing the full uninstall as outlined on the support page. I have also tried installing an older version of itunes but this did not work either. I checked msconfig and ituneshelper.exe is selected to load at startup but when i check task manager it is not there.
Is there any way to fix this problem. I have been trying for two whole days to sort this. I have tried the ipod on other computers and it works fine so i am certain there is nothing wrong with the ipod.

I connected my iPod to my PC and got a message 'The software for communicating with the iPod is not installed correctly.

I connected my iPod to my PC and received a message box that read "The software for communicating with the iPod is not installed correctly. Please reinstall the iPod's software." Not sure what I need to do. I did uninstall all of my iTunes and related software components and then reinstalled the latest version of iTunes but that did not correct the problem and I now can't access my iTunes library at all.

Another thing is that iPod Touch shows up fine...I've tried every other ipod from older 4gig Nanos to 120gb Classics and none of them work..this is really annoying!

The software for communicating with ipod is not installed correctly..

Everything used to work fine on my laptop. I'm fairly sure it was after I had uninstalled Zune crap from my laptop when my iTunes started messing up and saying "the software for communicating with ipod is not installed correctly".
I've searched the whole internet front to back about this error and most things I find are from 2005'ish. I've tried changing the registry permissions, reinstalling itunes, clearing out everything that has to do with itunes, doing all the msconfig things, manually starting the ipodservice.exe.
I still cannot figure it out and I've had this error for like 3 months. Only thing that I notice that MIGHT be odd is that I'll have ipodservice.exe running (from System) and when I open iTunes another ipodservice.exe will open (from my username) and then close after a few seconds and then I plug my ipod up and bam, the error from above comes up. Anyone have any clue? Like I said everything worked fine at one point!
Thanks!

Another thing is that iPod Touch shows up fine...I've tried every other ipod from older 4gig Nanos to 120gb Classics and none of them work..this is really annoying!

Middle select button not working correctly?

I have a nano second generation and the select button in the middle is not working correctly. I have to keep pushing it and pushing it to get it to work and now it's not working at all. Any ideas?

Try Restoring it. If that doesn't work you need to have it serviced. You can either take it by an Apple Store and make a Genius Bar appointment or send it here:
http://depot.info.apple.com/ipod/

The software required for comunicating with ipod is not installed correctly

Hey
I have recently had to reinstall windows xp on my laptop as the moder board crushed
while the installation was done by a professional, since then everytime i plug my 30gb fifth generation ipod to synch with my Itunes library the following message appears:
"The software required for communicating with the ipod is not installed correctly. Please Reinstall Ipod to reinstall the ipod's software."
what does that mean? i thought
I tried to reinstall itunes over twenty times, sometimes deleting it beforehand using the task messenger, but no use.
I have checked to see if my ipod works with other computers and he does, therefore its a problem of the itunes, or my computer.
I am reaching desperation, as i am unable to update and synch my ipod for over a month now.
i need either a solution or a way of maybe installing an older version of itunes, which may work.
can anyone help?
please?

i did the research for you and found the link for the 7.5...
http://www.mydigitallife.info/2007/11/07/direct-download-itunes-75-to-activate-i phone-anywhere-internationally/
Hope that works for ya...

Since updating my Iphone to ios 8, my hands free in the car (Radiosat) is not working correctly. The phone pairs ok with car, and my phone is recognised but then it cuts off the radio and says that I'm in a call, I can't cancel the call or do anyth

Since updating my Iphone to ios 8, my hands free in the car (Radiosat) is not working correctly. The phone pairs ok with car, and my phone is recognised but then it cuts off the radio and says that I'm in a call, I can't cancel the call or do anything. I have taken my car to my local dealer but they say the Radiosat is working ok?

Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling

IPod software not installed correctly - Please help!

I thought I successfully installed my IPod software and Itunes, however when I go into Itunes the following message appears......
The software required for commuincation with the IPod is not installed correctly.Please reinstall Itunes to install the IPods software
So I have tried to uninstall and reinstall and my computer wont let me do either - when I try to unistall or reinstall the following messages appear......
String Product_Name was not found in string table
OR
Error 0x80040706 Object reference not set - installation terminated
Please help me!
Dell Windows XP
Dell Windows XP

Gary,
Thanks for getting back to me - I gave up on getting this to work yesterday so Im hoping today will be better. I tried your suggestion of holding down the shift key and it didnt work. I have tried alot of stuff that I found posted in the discussions - I tried doing what you suggested Hewtab do - following the article, IPod appears in Window but not in Itunes. I have shut down my virus software - I even restored my computer back to before I installed Itunes and tried to reinstall it but no go - that made it even worse. When I try to uninstall or reinstall Itunes or the Ipod software it wont let me. - It simply says Product_Name ws not found in string table. IS there anything else I can do? Im about to download winamp and be done with itunes.
Thanks in advance for your help!

New iPod still not working

I went to the Apple store and they gave me a new iPod which worked for a little until it stopped connecting to iTunes. The message says "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
I uninstalled iTunes but now when I try to install iTunes an error message comes up. What do I do now?

Try to uninstall the iPod Updater and iTunes using the add/removal software, then download the latest iTunes and iPod updater from apple.com. Install both of them, then open ipod updater, wait and until you are asked to plug your iPod with the computer, then connect it and click Restore.

Sorting not working correctly for date field in alv report

Hi All,
My report displays many rows also containing date type fields of bldat,budat .
When I sort the report selecting field of type bldat budat the sorting is not correct for the year.
Ex:
Invoice doc dat
01-25-2011
01-21-2011
02-02-2011
10-25-2010
11-20-2010
If I use ascending then it is sorted as :
Invoice doc dat
01-21-2011
01-25-2011
02-02-2011
10-20-2010
10-25-2010
Why the sorting is not working correct for year.(2010 records should have been first).
The field wa_tab-bldat is of type char10.
It is populated as wa_tab-bldat = bsak-bldat.
Kindly suggest what can be done.

The field wa_tab-bldat is of type char10
Then what it does is correct.
Refer to type datum...it will work

If statement within a view is not working correctly ?

Hi all,
maybe i am wrong but i think the if statement within a view is not working correctly. See code down below.
I would like to use the Hallo World depending on the page attribute isFrame with or without all the neccessary html tags. Therefore i have embedded the htmlb tags in an if statement. But for any reason if isframe is initial it isn't working. It would be great if anybody could help me.
<%@page language="abap"%>
<%@extension name="htmlb" prefix="htmlb"%>
<% if not isframe is initial. %>
<htmlb:content design="design2003">
     <htmlb:page title = "Top Level Navigation view">
<% endif. %>
hallo world
<% if not isframe is initial. %>
     </htmlb:page>
</htmlb:content>
<% endif. %>
thanks in advance and best regards
Matthias Hlubek

Matthias,
The short answer: your example is <b>NOT</b> going to work. The long answer will probably 5 pages to describe. So first let me rewrite the example so that it could work, and then give a short version of the long answer. Do not be disappointed if it is not totally clear. It is rather complicated. (See the nice form of IF statements that are possible since 620.)
<%@page language="abap"%>
<%@extension name="htmlb" prefix="htmlb"%>
<% if isframe is <b>NOT</b> initial. %>
<htmlb:content design="design2003">
<htmlb:page title = "Top Level Navigation view">
    hallo world
</htmlb:page>
</htmlb:content>
<% else. %>
hallo world
<% endif. %>
So why does your example not work? Let us start with a simple tag:
<htmlb:page title = "Top Level Navigation view">
</htmlb:page>
Now, for each tag, we have effectively the opening part (<htmlb:page>), an optional body, and then the closing part (</htmlb:page>). We are now at the level of the BSP runtime processing one tag. What the runtime does not know, is whether the tag wants to process its body or not. Each tag can decide dynamically at runtime whether the body should be processed. So the BSP compiler generates the following code:
DATA: tag TYPE REF TO cl_htmlb_page.
CREATE OBJECT tag.
tag->title = 'Top Level Navigation view'.
IF tag->DO_AT_BEGINNING( ) = CONTINUE.
ENDIF.
tag->DO_AT_END( ).
You should actually just debug your BSP code at ABAP level, and then you will immediately see all of this. Now, let us mix in your example with our code generation. First you simplified example:
<% if isframe is NOT initial. %>
<htmlb:page title = "Top Level Navigation view">
<% endif. %>
<% if isframe is NOT initial. %>
</htmlb:page>
<% endif. %>
And then with our generated code. Look specifically at how the IF/ENDIF blocks suddenly match!
if isframe is NOT initial.
DATA: tag TYPE REF TO cl_htmlb_page.
CREATE OBJECT tag.
tag->title = 'Top Level Navigation view'.
IF tag->DO_AT_BEGINNING( ) = CONTINUE.
endif.
if isframe is NOT initial.
ENDIF.
tag->DO_AT_END( ).
endif.
You can see that your ENDIF statements are closing IF blocks generated by the BSP compiler. Such a nesting will not work. This is a very short form of the problem, there are a number of variations, and different types of the same problem.
The only way to solve this problem, is probably to put the body into a page fragment and include it like I did above with the duplicate HelloWorld strings. But this duplicates source code. Better is to put body onto a view, that can be processed as required.
brian

** Filtering is not working correctly in ALV (REUSE_ALV_GRID_DISPLAY)

Hi Friends,
We have one Z report that output is displayed in ALV. We are using the standard FM 'REUSE_ALV_GRID_DISPLAY.
We have requirement to remove leading zeros for the field like Material Number (MATNR), Equipment Number (EQUNR) etc. We did the changes by applying the field catalog properties as below.
lw_fieldcat-lzero = space.
lw_fieldcat-no_zero = 'X'.
After this, the MATNR and EQUNR is displayed correctly in the ALV. (Leading zeros are suppressed). But, when we do filter for these fields, in the filter window it displays all the values with leading zeros.
1. We don't understand why it is showing in the Filter widow with all leading zeros. All it shows all the records instead of unique items.
Later on, we removed the above fieldcat coding. Then, we have called the CONVERSION_EXIT routines (in the domain) for the fields to remove leading zeros.
Now, the MATNR and EQUNR is displayed correctly (without leading zeros) in ALV. When we do filter, it is also doing filtering correctly. But, when we do filter which have EQUNR having long values (after zero suppression), it is not working correctly. i.e no items are displayed in the ALV.
Not only for this items. If we filter character columns which have long text, it is not filtering correctly.
2. It is not able to understand why the filtering is not working for long items. But in the standard report, the filtering is working correctly.
We are using SAP ECC 6.0.
Friends, can you clarify the about doubts. It is surprising for me.
Kind regards,
Jegathees P.
Our customer is asked to remove the leading zeros for the numeric field

Hi Clemens Li
I agreed on your point. When we define the Internal table the type for element EQUNR & QUMNR , we are referring the SAP data element for EQUNR, QMNUM field.
Our doubt is even though we refer the standard data element, in the ALV display, it shows with leading zeros and also it creates problems in the filtering and in the filter window all values instead of unique nos.
Hi Abhii
I have given below the fieldcat coding.
Friends, can you kindly clarify the above said problems. Since we use SAP ECC 6.0 any notes or patches apply is required. ( this is the basic functionality in ALV, that is my doubt).
    wls_fieldcat-col_pos   = wpv_pos.
    wls_fieldcat-fieldname = wpv_champ.
    wls_fieldcat-tabname   = wlc_tabname.
wls_fieldcat-seltext_s = wls_fieldcat-seltext_m
    wls_fieldcat-seltext_l = wpv_libelle.
    wls_fieldcat-ddictxt   = 'L'.
    wls_fieldcat-no_out    = wv_no_out.
    APPEND wls_fieldcat TO gt_fieldcat.
Kind regards,
Jegathees P.

TS2771 Ipod is not working correctly.

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