TS2771 Ipod Touch 4th Gen Camera doest function despite using troubleshooting steps?
I have tried using the troubleshooting steps outlined on this site but the camera fails to open, or switch between the front & rear cameras? Can tis be repaired, if so what is the estimated cost? My son's Ipod has the latest updates.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
Similar Messages
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When I open up the camera app on iPod Touch 4th Gen, the screen stays black and you are not able to take a picture/video. On the other hand when i'm FaceTiming someone, the front and back camera works fine. I went to the genius bar at the apple store and they restored my iPod and the camera was still not working but FaceTime still is working fine. Does anyone have any suggestions on why this might be happening or how I could get my iPod working like normal?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
TS2771 iPod touch 4th gen playback issues
Why does my iPod touch 4th gen randomly silence during playback or skips to another song
If the music plays OK in iTunes:
- Unsync and resync the music.
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod -
I Moved From New York To Florida, But Kept The Same WiFi/Router, But The Maps App and My iPod Touch(4th Gen. & iOS 6) Is Still Registering My Location In New York.
For location the iPod uses the location of nearby routers that are in Apple's database of routers and their location. Thus it appears that Apple's database is incorrect. You do not have to be connected to the router, just within range.
Apple periodically updates their database based on information they obtain from iPhones, The iPhone has to have turned on the option to send info to Apple. no one has found another way to get the location of a router added/corrected.
You can confirm that by going to well-know place with wifi like Starbucks or McDonalds -
IPod Touch 4th gen media control functions
Okay so ive had my iPod 4th gen 8gb since release date, and ive always had the headphones stick out slightly from the jack (it doesnt go all the way in) i thought this was due to it being slimmer because the music plays perfectly and i havent had any problems till now, but recently i got a set of beats headphones (solo hd) and i found i couldnt use the volume buttons and pause button for the media function, so i decided to check and see if it was the headphones and tested it in my old 2nd generation iPod touch 8gb and the headphone jack went all the way in and activated the media functions, so im confused as to whether or not this is a problem with my iPod and if anyone knows a fix for this because i doubt apple will do anything about it.
if you need anymore details just ask
Thanks in Advance
(This is the difference in the ports, iPod 4th Gen Right, iPod 2nd Gen Left)
as you can see the 4th generation's port doesnt let the headphones go in fully whereas the 2nd generation does,ive checked the jack for any debree that could be stuck in it and found nothing but dust.You have a problem with yorr headphone jack. First try cleaing it out. Maybe someting is inside that prevent full insertion.
If still problem
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
Sent email, ipod touch 4th gen camera issues
Sent an email with a photo. After sending, camera is blank screen.
Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod -
please help me
Use Skype video via wifi. Works better that FaceTime IMPO, and you can talk to Android phones.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Please help me this has been like this ever since I have had the iPod
Go to the contact for the person you want to Message and tap on the Message button.
Note yo can only Messages other users who have the Messages app and a phone number is only used for iPhone and for an iPod and iPad if the same ID is also used on an iPhone with iOS 6 -
IPod touch (4th gen) won't connect to my wifi after being lost
I lost my iPod touch (4th gen) yesterday so "locked" it using iCloud. The nice folks at the vet office found it and I retrieved it today. Noticed it wasn't actually locked, could listen to podcasts and open apps right away, and it syncs fine when I connect it to my computer. But it won't rejoin my home wifi, doesn't even ask for password, just says unable to join. Network is fine, or I wouldn't be able to leave this question! Thanks for any help...
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Can't sync app to ipod touch 4th gen
I purchased the Home Run Battle 2 app for my ipad, ipod touch and iphone. The app will sync to all devices except to the ipod touch (4th gen). I tried this using my iMac through iTunes. Then, I also tried to get it from the ipod touch by searching for it in the app store and installing, but when I touch the OPEN button, nothing happens. I also tried dragging the app to the device while in iTunes and it won't take. Any suggestions?
So if you go into the app store, on your ipod, and go to the app's page, does it gives you the option to "open" or ? You kind of lost me with "go to the app store to get it". I thought you had gone there before and it said open?
If you go into settings >> general >> usage, is the app listed there? If it is, click the app, then click delete app. Then go back into the app store on the ipod and try to redownload it from the app store.
You could also try to search for the app on your ipod, if you can't find the icon, by swiping all the way to the left.
Also, how many pages do you have on your ipod? I think it maxes out at 11. -
My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?
Yes, I've been using it for months. And I can charge other devices with it. (my iPhone) but something weird just happened..... I kept on pluging it in the iPod and sometimes it would start to chàrge then sometimes it won't charge. Charges every time with the iPhone though.
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I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?
Well, there is always the possibility that it's been jailbroke, in which case, you're out of luck. However...
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
iPod Touch 4th Gen. Thge device is frozen on the Music app, although everything else is working fine.
Any help on what to do next would be appreciated.
ThanksTry a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
TS2771 Why does my ipod touch 4th gen not have any sound when on dock?
My daughter's ipod touch 4th gen did work on a dock and no longer does. I have read a number of pieces of advice - download an update of iTunes, reset to original settings, neither seems to have helped. As it is less than 12 months old, do you think I return this as it is still under warranty? She got a dock for Christmas and is VERY disappointed that her iPod does not work on it, even though her old CHinese copy of an ipod (1st) will work on the dock. HELP!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic. -
New iPod Touch 4th gen. cannot connect to home wi-fi network
When I launch wi-fi on my new iPod Touch 4th gen. my home network's name is displayed, but after entering my password the iPod is unable to connect - the wheel to the left of the network name just keeps spinning. The network still functions properly for all my other devices (MacBook, 2nd gen. iPod Touch, wireless printer and my wife's PC) and the new iPod Touch did connect to the network in the Apple Store when I visited yesterday. I know the password I enetered for my home network is correct because I've checked it in my keychain, and also the iPod did not inform me that it was the wrong password for that network - as it does if I enter another password.
I have followed the advice given to others - unplugging the Time Capsule and leaving it for 5 minutes, checking that all my software and firmware is up to date, 'forgetting' the network on my new iPod then searching for it again, and have completely restored the iPod - but it still cannot connect to my network. If my network is functioning properly, and my new iPod was capable of joining the Apple Store's network yesterday, and I am sure that I am entering the correct password, it seems to me that my problem must be due to some network setting that is refusing to allow a new device to connect. I can't find where that setting might be - can anyone advise?depending on what router but hopefully all routers came to this default address....
192.168.1.1/Wireless_MAC.asp
from
>Setup of the Basic Setup you goto
>Wireless
>WirelessMacFilter
also had an idea when i wanna make sure im typing the right one, i would do is tap each letter/# by 1, as in,
(e.q.)
here's my ipod 4 and my ipod 2, the pswd is 123456
ipod 4, i press 1
ipod 2, i press 1
ipod 4, i press 2
ipod 2, i press 2
and so on till i reach both of them to 6 (1by1) to make sure i get it in there right. saw this on another wall it might depends on what channel your using, but i dont rly think that matters bc i have mine on auto and nvr had a problem.
i would do this even thou it may sound crazy to others....if i were you this is what i would do
on your ipod 2Gen
>Safari
>address to 192.168.1.1/WL_WPATable.asp
-(wireless security settings for passcode)
>tap the box for the password, whatever ur security is i would copy
-IF WEP
-copy phrase key and Key 1
-IF WPA
-copy phrase key
>open Notepad
>under iCloud account Notepad
>Paste the Key
>either on your pc/mac or your 2nd Gen, go back to
>192.168.1.1/WL_WPATable.asp
>change your Security Mode to Disable
>goto your 4 Gen iPod Touch
>goto settings and connect to it, if pswd is still in it then tap forget this network and reconnect to it
-once connected and got IP adresses
>goto Notpad under iCloud
-you should have obtained your recent icloud msgs included the key you pasted
-once obtained
>gobk to pc/mac or ipod 2nd gen and re enabled the security and re-paste the key in
-once router adjusted try to connect to it
>1st do your 2nd gen and forget this network reconnect to it and repaste the key
>2nd goto ur 4rth gen from your notes, highlight the key in ur notpad and tap copy and forget this network reconnect to it and paste the key.
this should work bc i did it myself when i couldnt get connected bc thats almost the same steps i did.
somtimes i put my name up on here. remeber these names we put as our nickname doesnt mean its our real name or anything like that,
~Anthony
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