TS2771 My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?
My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
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My ipod Touch does not want to turn on. I've tried all the different methods and I'm stuck and dont know what to do now. What else can I try?
JesusDGZ wrote:
My ipod Touch does not want to turn on. I've tried all the different methods and I'm stuck and dont know what to do now. What else can I try?
I have no clue what you mean by "all the different methods." Here are my suggestions.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I ipod touch is not showing up on my computer when I plug in to update and download audiobooks.
I ipod touch is not showing up on my computer when I plug in to update and download audiobooks.
Hey khdewey,
Thanks for the question. I understand you are experiencing issues with your iPod touch being recognized in iTunes on your Mac. The following resource may provide a solution:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Note: This article is for Mac OS X users. If you're using a Windows PC, please refer to these troubleshooting suggestions.
Follow these steps to resolve your issue:
1. Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
2. Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.
3. Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
4. Disconnect other USB devices and connect your device directly to a USB port on your Mac.
5. Restart your Mac.
Additional Information
In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens and you're using Mac OS X v10.6 Snow Leopard, please follow these steps.
Thanks,
Matt M. -
My friend just got back her stolen ipad...she says that she purchased all of her music and apps through the apple store. Will she be able to get back any of the content she has paid for?
If for some reason she has failed to maintain a backup copy, not good, then she can redownload some purchases in some countries:
Downloading past purchases from the iTunes ... - Support - Apple -
So my ipod touch won't turn on and I've tried to reset it but nothing i do seems to work. Also, I can't even get the Apple Logo to appear. It really won't start. what can i do?
try pressing and holding the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears.. this worked for me when my ipod touch didnt turn on or show the apple symbol.. hope this helps
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Vendors, I noticed the price of the IPAD 2 was identical at Walmart,Best Buy, Frys, and the Apple store the sales person at The Apple Store told me the main benefit to buying the IPAD 2 from the Apple Store is that they do all the initial set up of the device is this not the case for all the vendors of the IPAD2? Also as I was inside the local Apple Store they were conducting some sort of tutorial on the use of the IPAD 2( at least 40 persons in attendance) is this free?
There are no vendors on this site - just other users helping each other solve issues ..... but to answer your questions.....
Those instructional workshops are free to attend. This is copied from the information website at one of the Apple Stores in Pittsburgh, PA
Take a workshop. On the house.
Learn something new by taking a free workshop at an Apple Retail Store. Our workshops are taught by people passionate and knowledgeable about Apple products and eager to share their knowledge with you. Sign up in advance or drop in. You’ll have a great time, learn new skills, and pick up loads of tips.
If the price is the same everywhere that you have looked - I would suggest purchasing wherever you feel most comfortable. I think you might be answering your own question though when you ask if the workshops are free. You are not going to get the type of instruction - if you get any at all - from a reseller like you will get at an Apple Store. The Apple Store will set the device up for you if you want them to do so. -
My computer had to be restored at the apple store. When they did it my Microsoft word, powerpoint, and excel were all deleted! How can I get them back? Who do I talk to, Apple or Microsoft?
you are responsible for reinstalling any apps. It is not Apples responsibility as outline the the service agreement. Do you have the product key?
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My Iphone 4 will not send regular SMS messages. I have tried resetting my phone and by restoring and making sure i have SMS turned on. I receive them but can not send them. imessages work also. Plus my cellular data keeps randomly turning off. any ideas? Thank you
Yes I have turned imessage off a number of times and that does not seem to he doing the trick, and it is not delivering them then I have to press on the photo and either chose try again or send as text message, I have had the setting on to not allow sending pictures as texts (so they can only send as imessage) since I got my phone in January and it has always worked until now, I have turned that off to allow me to send them as picture messages now but it's still not working over iMessage, I have also tried it using 3G and not wifi
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hello i was updating my ipod 5 to ios 8 and when it was in the middle of updating it came up that i had to connect to itunes and i have done so and its telling me to restore it and i have tried many time to and its not working. So what to i do??
What exactly happens when you try to restore via iTunes?
Error messages? -
i think the battery on my iphone 4s is broken, my phone was taking hours to charge and now it wont charge at all, my phone has been dead for the past 3 days. would my local apple store be able to replace it for me? if so will there be a cost? my phone is 2 years old but in good condition. it is pay as you go. at first i thought my charger was broke, so i bought a new one. but it is definetly my phone battery.
Not at an Apple Store, and if the iPhone is no longer under warranty, there is a cost.
https://www.apple.com/batteries/replacements.html -
My iPhone 6 has a clicking sound coming from the top left of the device as if its no aligned properly with the frame.
Ive only had it for about 2 months, the iphone its self is in pristine condition no bumps or scrapes, in fact i treat it
like a new born baby. Will the apple store give me a new replacement or i am wasting my time i have got a clue
never had this or any problem before with iPhone's before. Its not something you want having paid £620 i live
in the UK.If they determine the sound to be a manufacturing defect, then yes, they will replace your iPhone with a refurbished unit of identical specs. The replacement will have the same warranty as your original iPhone, for as long a time as what is left on your iPhone's warranty at the time of exchange.
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My iPod touch is not connecting to my iCloud account, under iCloud settings it has my old email account and username that I have since updated and are working correctly on my iPad, any idea how I can reset this on the iPod or otherwise? This old account info keeps coming back on my iPod and messing up access to my apple account and now the icloud. last time a system restore needed to be done to fix it....
It won't give me the option to sign out of the old account, it's that light grey color that you can't click on. And since it has the old email address that it's telling me to go into to verify the account, I can't actually change it... I'm stuck
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will an iphone 4 be open to all networks if purchased from the applestore (uk) or will i have to get a code from apple or my current provider !
If the Apple Store sells unlocked iphone then it will be unlocked.
If they don't, then it won't.
Ask them if they sell unlocked iphones. If they do, then buy one. -
Will an Apple Store be able to replace my iPod Battery?
Or will they just send the iPod off to apple?
thanksThe Apple store will not replace the battery, you should fill out a service request.
Service request.
You'll find many cheaper options if you Google "iPod batteries". -
running windows vista prem. every time i try and down load the new version of itunes to laptop the net crashes when instalation is complete.
Unable to conect to the net and so unable to sync new ipod touch i then run a system restore.Then try and install itunes again . same thing happenes again
Any help pleaseThere's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0
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