TS2771 my itouch 4th gen internal speaker doesn't want to work. what can i do to fix it? help please!

my itouch 4th gen internal speaker doesn't want to work. what can i do to fix it? help please!

- Try inserting/removing a earphone plug a dozen or more times.
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. Could be a bad headphone jack.

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    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
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    Apple Retail Store - Genius Bar          

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