TS2771 my sons ipod has a white screen and will not turn  off reset etc  What should I do?

My sond Ipod 4g  has a white screen  and will not turn off reset etc. Ive tried everything  please help

- Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
- If still problem time for an appointment at the Genius Bar of an Apple store.

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    See Here...
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    Hey clmcguin,
    Welcome to the BlackBerry Support Community Forums.
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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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