TS2771 No sound when i connect ipod to docking station?

Can anyone help please, when i connect ipod to docking station i have no sound?

Did it work before?
Does the manufacturer say it will work with your model iPod and iOS?
Does it charge?
Is the iPod fully seated in the dock?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.

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    Did it work before?
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    Does it charge?
    Is the iPod fully seated in the dock?
    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Restore from backup. See:                                 
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    - Restore to factory settings/new iOS device.             

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    - Does your iPOd have iOS 5 and do the other devise have an earlier version?
    - Some users have reported that some docks no longer worked after updating to iOS 5/5.0.1
    - What the dock maunufacturer's support site say about compatibility wth your model iPod and iOS?

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