TS2771 plugged ipod into computer the ipod is NOT showing up in itunes??? The screen is still solid white.

ipod touch screen is white and not responding to pushing buttons at same time.  I plugged it into computer, went to i Tunes and it does not come up!???

Try to let the battery drain and connect in recovery mode, explained here:
iOS: Unable to update or restore
If this does not work, get it serviced:
Apple - Support - Service Answer Center

Similar Messages

  • Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer.

    Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer. The version installed on my ipod is 7.1.2(11D257).

    Hi donfrommars,
    Welcome to the Apple Support Communities!
    Please use the following article for information and instruction on deleting the U2 album from your devices and account.
    Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
    Have a great day,
    Joe

  • I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    See:
    iOS: Device not recognized in iTunes for Windows
    You need iTunes version 10.7

  • TS1382 I have a ipod classic 160GB and it's not showing any music anymore, but there is still 7GB of memory being used, and I don't have it back up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that

    I have a ipod classic 160GB and it's not showing any music anymore, but there is still showing 7GB of memory being used, and I don't have it backed up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that memory or to get it the music back, there is approximately over 1400 songs on it?

    What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
    The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
    Unless you are very (very) lucky, I suspect that you are going to have to Restore your iPod. Restoring will remove everything form the iPod and put back onto it only what it finds in your iTunes Library, which you say is currently empty.
    If you have to rebuild your Library after this issue, by adding all the music back again, this is going to be hard to hear, but for the future, you may want to consider always having a backup of your library. The easiset way to back the Library up is;
    if the Library is small enough, burn it to a DVD, as digital files, not a "music CD".
    If your Library is too large for a DVD, buy yourself an external hard drive and copy the Library onto the drive. Remember to update the backup every so often.

  • I just got an IMac, and when i plug my IPad in, the device is not showing up on itunes ? can anyone help me ?

    i just got an IMac, and when i plug my IPad in, the device is not showing up on itunes ? can anyone help me ?
    i tried many times, and it still dosent work

    Take a look at this Apple article -> iOS: Device not recognized in iTunes for Windows
    Is the Apple Mobile Device Service installed and running on your computer?

  • I have just updated iTunes on my laptop, and now when i plug my iPhone in, the device does not show up in iTunes. I have tried multiple wires and uninstalling and re-installing iTunes. What do i do?

    I've just updated my iTunes on my laptop
    And when i plug my iPhone in, nothing happens and the device does not show up in iTunes
    I have tried numerous cables, uninstalling and re-installing iTunes and searching for devices on iTunes
    And i still have no luck
    help!

    Pick the appropriate one of these for advice:
    Windows - http://support.apple.com/kb/ts1538
    Mac - http://support.apple.com/kb/ts1591

  • When I attempt to import a CD the CD does not show up in itunes

    I put a CD into my drive and the CD does not show up in itunes. As a matter of fact there are no import cd buttons in my itunes or in my file tabs. At first it was saying it was locating it but now nothing happens. I did get a new computer a month ago. I never had this problem before.

    What format are the tracks?

  • My new ipad will not sync with itunes.  the device does not show up in itunes

    my new ipad will not sync with itunes.  the device does not show up in itunes.  I am on a Windows system

    Do you have the absolute latest version of iTunes downloaded?  If your iTunes software has not been updated in some time, your iPad will not be recognized.  With iTunes open, click on Store at the top.  Check for available downloads and if there are any, download them.  Once you've verified you have the latest software, connect your device again, and it should be recognized.

  • HT1386 updated computer to windows 8.1 and the iphone does not show up in itunes

    updated my computer to windows 8.1 and now the computer recognises the phone but will not show it in itunes, how can i fix this

    Hey there gunfier,
    It sounds like your iPhone is not recognized in iTunes after a recent Windows update. Use the troubleshooting from this article to resolve the issue named:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Here is an overview of the troubleshooting that you'll do:
    1. Update iTunes
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    Also, check for 3rd party plug ins that may be interfering with iTunes:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/ts3430
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Anyone know how to remove Overdrive books from my iphone that have been transferred from my computer? They do not show up on itunes. I see a lot of answers to this question but they all are based on being able to see the books in iTunes.

    How do I remove Overdrive books from the library that were downloaded onto my computer then transferred to my iphone? The problem is that they do not show up in iTunes.
    I see this question asked a lot when I google, but they always give answers that assumes you can find the books in iTunes either under the books tab, or the audio books tab or in the music. They do not show up anywhere for me. They do not remove from the app like the ones I downloaded directly onto my iphone.the related archived article does not answer it either.  I even asked a guy working at an apple store and he could not help either.   Anybody...?
    Thanks!

    there is an app called daisydisk on mac app store which will help you see exactly where the memory is focused and consumed try using that app and see which folders are using more memory

  • I connect my iPad mini to my computer but it is not showing up in iTunes

    I connect my iPad mini to my windows computer but it is not showing up in iTunes

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
     Cheers, Tom

  • When I open Photoshop CS6, the image does not show in Photoshop. The image IS open, i.e. the filename is shown on a tab and the image layers show in the layer panel. What is going on?

    Both Photoshop and Bridge open as usual. But when I open an image, the image does not show in the image area. The image filename does show in a tab and the layers show in the layer panel. What is going on and how do I fix this.

    I resolved the problem. It was somehow related to my using Microsoft
    theme pictures. I set Windows to use the basic theme and the problem
    went away. Thank you for the suggestions.
    Jac

  • My ipod touch 4th gen won't charge when plugged into my laptop, and is not showing up in itunes or my computer menu.

    i recently tried updating to ios 6, which actually left my ipod in a recovery loop. i got it to work again by getting to to the restore from backup part using my mom's computer. however, now that i want to update my music on it, everytime i plug it into my laptop it the computer makes a sound i have never heard before. and then nothing happens. itunes doesn't show it as connected, it doesn't show up in the my computer menu, an

    Verify that you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod
    Last, backup to iTunes and restore from backup, yes again

  • I have a MacBook using Snow Leopard 10.6.8 and iTunes 11.0.1.  When I tether my new iPod Nano, the icon shows on my desktop, but the device does not show up on iTunes.

    I have a MacBook with Snow Leopard 10.6.8 and iTunes 11.0.1.  When I tether my new iPod Nano, the icon shows up on my desktop, but does not show up under devices in iTunes.  The Nano says it is connected and synching, but I cannot download music if it doesn't show up under devices.

    Hi,
    Have you managed to solve this problem? if yes, please highlight how you solved it...i'm facing same problem with my new Iphone 5S but udner Windows, thanks.

  • Connect Ipod touch to computer and it does not show up in itunes

    ipod touch does not show on itunes when connected

    Assuming a PC start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Maybe you are looking for