TS2774 How to subscribe a cellular data service in Iphone 4s

How to subscribe a cellular data service in Iphone 4s

If you did not edit the Cellular Data Network settings on your iPhone and you are unable to use Cellular Data Network services, try turning off and then turning on iPhone. If the issue persists, contact your carrier about the availability and provisioning of these services on your wireless account.

Similar Messages

  • Could not activate cellular data network even though carrier is listed at top right of ipad.Also states that not subscribed to a cellular data service.  Any ideas?

    I am receiving a message that iPad could not activate cellular data network and you are not subscribed to a cellular data service.  Have signed with carrier, entered sim card and carrier with service bars appearing on top left corner?  Any ideas?

    Hi,
    Try here.
    http://support.apple.com/kb/TS2774
    Article is for iPhone's but may apply.
    Carolyn 

  • HT4623 Hi. After I updated ios6, I couldn't use my cellular network. It said "could not activate cellular data network - You are not subscribed to a cellular data service". I don't know why. My iphone is 4s

    Hi. After I updated ios6, I couldn't use my cellular network. It said "could not activate cellular data network - You are not subscribed to a cellular data service". I don't know why. My iphone is 4s

    Contact your carrier to ensure data access via their network is provisioned properly for your account and iPhone with the new iOS 6 update installed.

  • HT4157 How to end a AT&T cellular data service on my Ipad

    How to end a at&t cellular data service on my Ipad

    http://support.apple.com/kb/HT4572
     Cheers, Tom

  • I purchased an unlocked iPhone4 last month. Everything was fine till yesterday. Today morning when I tried to check mail, i suddenly got an error message saying " Could not activate cellular data network: you are not subscribed to a cellular data service"

    I purchased an unlocked iPhone4 last month. Everything was fine till yesterday. Today morning when I tried to check mail, i suddenly got an error message saying " Could not activate cellular data network: you are not subscribed to a cellular data service", when I checked on my network settings i was not able to find the cellular data network tab ( where we use to input APN manually). i even tried to restore my iPhone to its factory settings, Still it remains the same. i cant able to connect to Internet using cellular data. help me...Plz..

    Where did you purchase it from?  There are lots of iPhones sold as "unlocked" which are carrier locked phones that were hacked and are not officially unlocked.  These phones are subject to re-locking to the original carrier, particularly when updated.

  • HT4623 Could not activate cellular data network. You are not subscribed to a cellular data service" "Cellular Data Plan Usage-There is no data remaining on your current plan. Would you like to add more data now?"what is the best thing i can do with this p

    Could not activate cellular data network. You are not subscribed to a cellular data service"
    "Cellular Data Plan Usage…There is no data remaining on your current plan. Would you like to add more data now?"what im going to do whit this problem??

    I have done that and it is definitely on.  My husband has the exact same phone and I upgraded his IOS at the same time, but this problem is not happening to his phone (we are also on the same plan, so our service should be the same).  Our settings appear to be identical and my phone is showing the 3G symbol at the top, so I can't understand why it won't access the network.
    I've turned it on and off twice and have reset all settings with my iTunes account, but it still isn't working.
    I'm not a complete idiot with this sort of stuff - I have tried all the obvious things.

  • I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add

    I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
    Will you please help me in this regard?
    Another issue, since i bought my new iphone there is dust inside back main camera.
    Your advises are highly appreciated.

    Hey Shaiju isac,
    I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    Cheers,
    David

  • IPhone 5 cellular data services failing

    ISSUE/SYMPTOMS:  iPhone 5 ONLY: Cellular Data stops intermittingly, cellular data locks up without warning, Wi-Fi data connection not working on occasion, iCloud contacts, calendar and reminders not updating, Find My Phone not working, mail or Internet not available or server time-outs. No error messages though. All of these are symptoms of no data service. Problems seem to be related to iPhone 5 failing to switch between LTE and 4G or 3G data services on AT&T.
    My iPhone 5 32GB AT&T version (iOS 6.0.2) along with my clients and family using iPhone 5 in the state of Oklahoma are having this issue on their AT&T iPhone 5's:  no cellular data connection re-established if at anytime the LTE connection is lost or weak.  As with iPhone's prior to iPhone 5, the iPhone 5 is supposed to drop down to the next tier of data service and re-connect to cellular data service when the higher speed cellular data service is not available.  Apparently this is not working well on the iPhone 5.
    What led me to research this LTE issue was that my iPhone was not syncing on iCloud with contacts, calendars and reminders with my other iOS devices.  Other times this issue became apparent was when iMessage quit sending and receiving until I would reboot my iPhone (sometimes it would finally send the message as a “text message”). When I had these problems I also found out I was not getting any cellular data service for Internet browsing, mail, Maps, Find My iPhone, etc.  This would happen without notice. In other words I would not receive any notice or error message that data service had stopped other than the fact I was not receiving any mail, iMessages, or iCloud sync updates. My only resolution was to reset or reboot my iPhone several times a day, and that would resolve it about 70% of the time. 
    I have talked to Apple Support on 2-3 occasions in the last week and AT&T Support twice in the last 2 days.  If it is really true, only the AT&T Technical Support Advisor informed me of a nationwide issue relating to iPhone 5 and LTE:  iPhone 5's are not re-connecting to 4G or 3G cellular data service once the LTE data connection is lost or dropped... the voice calls continue to work, but cellular data service fails and stays locked up without an error message until the customer reboots the iPhone.
    Obviously this is very unacceptable. We depend on these data services and at minimum need to know when it stops working instead of finding out from a phone call that someone sent us an important email or something.
    The AT&T representative also said that both AT&T and Apple are aware of and are working on the issue as it is a nationwide problem with iPhone 5 and LTE. The Apple Support Advisors I talked to made no mention of this "known" issue. AT&T said that it is partly AT&T responsibility because the capacity of LTE is overloaded and cellular data connections are dropping because of the lack of coverage and/or capacity. They actually refunded my data service for a whole month in apology for the inconvenience (I did not even ask for that--I just want my data service to work).  But they also said that Apple has responsibility in this issue because the iPhone 5 should drop down and re-connect to the next lower tier of data service when LTE is not available or lost; instead, it is locking up somehow or it still thinks it is connected to LTE when it is actually not. I don't know how accurate these statements are, but my problem is real.
    TEMPORARY WORK-AROUND / FIX FROM AT&T:  Disable LTE on the iPhone 5.  Or when you figure out that data is not coming to your iPhone, use Airplane Mode ON/OFF for a few seconds to force re-connection to a tower without rebooting the iPhone.  You can Disable LTE on the iPhone 5 in SETTINGS/GENERAL/CELLULAR. I have disabled LTE on my iPhone 5 and have not had any of these cellular data issues since. 
    Disabling LTE is not acceptable either, but it is working. At least I seem not be losing connection or locking up without knowing it.  In my office over the course of a day, my iPhone 5 will jump back and forth on LTE and 4G sitting in the same place.  Disabling LTE has stopped this and the problem, but the iPhone 5 should switch cellular data services seemlessly just like the phone switches towers on a phone voice call seemlessly (most of the time).
    WI-FI ALSO STOPS WORKING SOMETIMES AFTER THIS LTE disconnect / lock-up issue:  That has been my experience along with my clients and family as well. If you use Wi-Fi a lot on your iPhone it will hide this LTE issue until you leave your Wi-Fi and get on LTE and then drop LTE (silently) and then go back to your Wi-Fi.  My experience has been I have to reboot the iPhone to even get Wi-Fi working again after that happens.
    I do not know if some of these comments and analysis are really accurate or valid or not... all I know for sure is since I upgraded my iPhone to the 5 along with my other family members and clients, we have had "no data" on many occasions and are continually rebooting our iPhones and looking for what is wrong. 
    My questions to the support community are these:
         1. Is anyone else having this issue? Or is it just me and my few? Maybe a lot of people do not realize they are not getting their data because they are on Wi-Fi most of the time or they are just rebooting and not trying to identify the real problem. AT&T said it was nationwide iPhone 5/LTE issue.  Anyone else heard that from either Apple or AT&T?
         2. Is this an iPhone 5 / Apple issue or is AT&T solely responsible? Or is it both? Where do we get a solution??? Is AT&T LTE holding false connections with iPhone 5 or is the iPhone 5 failing to recognize a dropped LTE cellular data connection and then failing to attempt to re-connect with 4G or 3G?
         3. Did I miss where this issue is posted? I searched Apple Support and Communities and did not get any hits.  Any updates or further insight on the issue? Any other fixes other than Disabling LTE?
          4. If this is in fact a real issue belonging in part to the iPhone 5, we need to escalate Apple’s attention to it.
    Thanks in advance for your help and feedback.

    Thank you fellow users and experts for your feedback and updates. Sorry about the large font on the original post... accidental via cut and paste.
    I have escalated the issue with both Apple and AT&T.  I actually got senior level troubleshooters from both Apple and AT&T on the phone at the same time... rare moment. Here are the key points of the update:
         1. AT&T did NOT confirm the earlier statement by another AT&T Technical Support Agent that this was an emerging nationwide issue about iPhone 5 and LTE losing data connection and not reconnecting at a lower level or re-connecting to LTE once the signal came back. So that earlier statement was not accurate as suspected by all of us. The senior tech at AT&T said he has seen this issue sporadically over the last month or so, but only with about 3-4 customers.  He said it seems to be location or phone dependent (some phones not all phones).
         2. The Apple Tech was satisfied that all that could be done to eliminate my issues possibly relating to my instance of software / iOS had been accomplished except erasing my iPhone and restoring as a new phone (I have avoided this inconvenience with the argument that other family/clients with the iPhone 5 have had the same problem).
         3. AT&T went so far as to examine which towers I had been connecting to over the last week and looked at other technical data that could possibly explain the issue. I now know I have 3 towers that provide LTE within 4 miles of my home/office, one within a half mile.  But so far there is nothing to explain or even properly identify the issue.  AT&T offered me to take my phone to an AT&T store, try to force replicate the problem there, if so, the store would put my SIM card in a brand new iPhone 5 (just to test) and try tor replicate the problem again. If replicated on a new phone, there is a deeper issue; if resolved on a new phone, the answer is obvious. I have not taken the time to do this yet.
         4. On Friday, Jan 4, 2013 while talking and between the tech support calls (on a different phone), I was able to re-create the problem 2 separate times in my home/office by forcing my iPhone to weaken its connection to service (burying it under electronic gear) and then waiting a few minutes, then trying to browse the Internet--no data service unless I manually reset the connection.  I am only able to cause the issue to occur if there is at least 15 min of idle time after a weak signal condition AND only if I don’t completely lose a connection to cellular voice service. It seems that if you go down to NO SERVICE the phone will do new a search and keep searching until reconnects to LTE or other signals correctly, but a weak connection seems to be strong enough for voice service but can sometimes cause the LTE data service to stop without reconnecting to LTE, 4G or 3G unless I manually intervene. It also seems that idle time with a weak connection is also necessary to re-create the problem manually.  Since Friday, I have not been able to re-create the problem. This has been an intermittent problem, so who knows.
    FYI, I have never had this problem with my new iPad (also on AT&T LTE) that has been with me when the iPhone fails to have data service, but my iPad is never in my pocket or other places with perhaps less signal.
    Again, if you are connected to Wi-Fi on your iPhone 5 most of the time, you may never notice this issue if you are even having it.
    So far no progress on the real issue or resolution, but both Apple and AT&T have put forth very admirable effort.
    If you or others you know are having this issue, please take the time to post a reply to this issue. Thank you.

  • Can I change iPad cellular data service from AT&T to Verizon?

    I want to give old ipad to my mom.  She has Verizon cell service.  How can I change cellular data to Verizonand put it on her account?

    You can't. To use Verizon, you must have an iPad that was sold specifically for use with Verizon. She'll have to use AT&T or perhaps T-Mobile to use your old iPad directly on a cell network. She can of course just use it standalone or on Wi-Fi and not use a cell network at all, or if she has a cellphone that offers tethering, aka "personal hotspot", she could connect the iPad to the cell network that way.
    Regards.

  • Ipad not subscribed to cellular data

    After updating to iOS 6 my iPad 3 doesn't work anymore with 3G, it just says not subscribed to cellular data or something like that. It is in the right operator and shows even the signal levels for mobile network, I have resetted the network settings, turned the device off/on, no help or luck, still not working.

    I have this exact problem on an iPhone 4S.  The exact message is:
    Could not activate mobile data network.
    You are not subscribed to a mobile data service
    I'm on the phone to AppleCare as I type, waiting for a Tier 2.  The Tier 1 advisor had me reset network settings, to no effect, as you've already found yourself:
    Settings>General>Mobile Data>Mobile Data Network>Reset Settings
    Settings>General>Reset>Reset Network Settings
    His final advice, before I asked to be put through to a Tier 2 was to call my carrier (they're currently closed) and to perform a full restore.  The latter reminds me so much of the typical response back in Windows® XP days that I felt a little bit sick.
    I'll post back here if Tier 2 come up with something better.  Please post the solution if you find it yourself.

  • I did an update to my wife's iPhone and now it won't connect through the 3G. It says you are not connected to a cellular data service

    I Updated my wife's iPhone the other to the new operating system. It asked me first to use iCloud backup so I did. After the update was complete my wife can use wifi but when we try the 3G it says you are not connected to a cellular data service.
    IT shows Bell as the provider but we seem to have lost something during this update.
    can someone help me please.

    Check Settings>General>Cellular and make sure Cellular Data is set to On.  If it is, try putting it in Airplane mode for 15 seconds, then turn Airplane mode off again.  If it persists, give you carrier a call to confirm that it's properly activated with them and that your data plan is properly provisioned.

  • I deactivated cellular data services on my ipd by mistake. Is there anyway to reactivate it.

    I deactivated Verizon cellular data services on my ipad by mistake. I still had one gigabyte of data services left. Is there any way to reactivate my service with Verizon. I called Verizon. They said no way. They said I would need to buy another SIM card.

    I wanted to cancel the automatic renewal of prepaid celluar data. I wasn't planning on using it after I used up my remaining bytes. I canceled the renewal, but then went to the next step and tapped on delete my account without realizing what I was doing. I then got an email from Verizon saying my device had been deactivated and the remaining balance on my data plan would be lost and that I would need to visit a Verizon store to get a replacement SIM card. I called Verizon and explained that I made a mistake and could they reactivate my account. The customer service representative explained to me that once I deactivated my account ther was nothing they could do to restore it( don't remember exact words, but that was the gist of it). It was a mistake on my part. Live and learn.

  • The cellular data services have disappeared from my settings. Can anyone help me restore it please?

    The cellular data services have disappeared from my settings. Can anyone help me restore it please?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
     Cheers, Tom

  • How to switch on / off data service to Vivaz?

    While I was abroad, I experienced data roaming which is charged per KB, when I was connected to WiFi in my vicinity. I would like to know how to switch on / off data service by changing settings on my phone, SE Vivaz.
    Solved!
    Go to Solution.

    Hi,
    There is no way to simpy switch data off and on with the Vivaz handset I'm afraid. However my best suggestion would be to create a dummy data account on the handset. If you set this as the account you wish to use when browsing the Internet through your network operator, it will be unable to connect. If you are using Wi-Fi, this will mean that if you go out of range, the handset will not be able to switch to your mobile network data.
    This can be done by following these steps:
    Settings > Connectivity > Destinations > Access Point > Add New > Packet Data > Name the account (for example, Dummy account) > Select Internet.
    Once set up, go into Internet within Destinations and set the dummy account as priority 2 for Internet behind your Wi-Fi connection.
    I'd also recommend tapping your Data Internet connection, selecting Edit and ensuring 'Use Access Point' has 'After Confirmation' written under it. This will ensure you are asked if you wish to use that connection before it automatically connects.
    Let me know how you get on

  • How do I use cellular data while talking on the phone?

    How do I use cellular data while talking on the phone?

    If your carrier supports it, you just use it like you would if you were not on the phone. Use a headset or put it on speaker, press the home button, and do whatever you want...
    If you use a CDMA carrier (Sprint, Verizon, etc.) then you can not use cellular data while on a voice call.

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