TS2776 my ipod can't sync with itunes.Keeps saying that itunes was unable to load data class information from sync services
my ipod can't sync with itunes.Keeps saying that itunes was unable to load data class information from sync services
See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2
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Hey, when I connect either my ipod or ipad to itunes I get the prompt 'itunes was unable to load data class information from sync services. Reconnect or try again later. Can anyone help me with syncing my devices?? Thanks in advance
I am having the same issue, anyone else ?
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When I try to sync my iPod touch it comes up with a message saying "iTunes was unable to load data class information from Sync Services. Reconnect or try again later". I have reconnected and tried again later numerous times and it hasn't worked! Has anybody else had this problem and knows how to fix it??? Help me!
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
When I try to sync my ipod touch 5. I get the following message. iTunes was unable to load data class information from sync services. Reconnect or try again later.
I get the same message when I try to sync my iPhone 4s
Should I uninstall/reinstall itunes and if so should it be all the programmes associated with Apple or just iTunesSee this thread for more people having the same issue.
http://discussions.apple.com/thread/6500271 -
i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
"iTunes was unable to load data class information from Sync Services." What is this solution for this new phone to sync up with my iTunes acct?
Hi tadhunt,
Here is an article that directly addresses that error message:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/ts2690
I hope this helps!
- Ari -
I'm getting the following message when I try to sync my iPhone in iTunes: "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." This message began appearing a few days ago. Before that, the sync function worked just fine. Can anyone help? Thank you!
Hi vbsugihara,
Thanks for visiting Apple Support Communities.
You can find troubleshooting steps to resolve the error message you're seeing in this article:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
All the best,
Jeremy -
I can no longer sync. I get the "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." Trying again gets same error. Thoughts?
See:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
"load data class" -
TS2776 iTunes was unable to load data class information from Sync Services
iTunes was unable to load data class information from Sync Services
Did so, still no-go.
Configuration:
Win 7 Pro x64 SP1
iTunes 10.7.0.21
iPhone 4S iOS 6.0 (10A403)
iPad 1 3G-WiFi 64G iOS 5.1.1 (9B206)
- fresh install W7 + updates
- fresh instal x64 iTunes (as offered on apple.com)
- direct USB PC-cable-iDevice (no USB hub)
- user account is Administrator class
- no error message under different Admin account, but also no data in library (same appleID used) :-(
- disabled ZoneAlarm (Checkpoint firewall) does not matter
- msconfig and limited start as mentioned in advanced troubleshooting - no resloution
- reinstall iTunes - no resolution
- iTunes display message from topic but after OK they sync at least something to/from iDevice
- iTunes also shows that they backed-up iDevice but Device Backups in Edit-Preferences-Devices shows nothing
- time to time shows "iTunes could not backup the iPhone XYZ because a session could not be started with the iPhone"
- Home Sharing turned off - no resolution, turned ON - still same + share not visible on iDevices
- previous installation of Windows + iTunes (older version, probably 10.6) - no problem
It just *doesn't* work! -
Error message iTunes was unable to load data class information from Sync Services
I purchased some songs to download to my ipod and keep getting the following message: iTunes was unable to load data class information from Sync Services.
The songs have transferred okay to my ipad and iphone with no issue.
ipod has sw update 6.1.6.
Have tried the various suggestions regarding this issue on the site, but without success.
Are there any other suggestions?
I am using Windows 7.
I see from a google search that this is a common problem so why hasn't it been rectified in bug fixes?Hello Human1234,
Thanks for using Apple Support Communities.
To troubleshoot Sync Services with Outlook and iTunes, please follow the troubleshooting in the article below.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
Take care,
Alex H. -
Ever since I upgraded to iTunes 10.4 I've been getting this dreaded message on many occasions when I try to sync my iPhone 4 or iPad 2 with my Win 7 64 bit machine. "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." What happens is that local content (music, videos etc) will sync properly to my iPhone, but other content (such as Outlook information, MobileMe stuff, etc) will not.
I have uninstalled and completely purged all Apple data from my PC (including hidden files and folders under Common Files and in the Registry) and reinstalled iTunes. Yet after one or two syncs, the same problem resurfaces. The other weird part is that the Sync Services crap-out message will happen after I do a successful sync, leave the iPhone connected to the PC, and don't even touch the computer for several hours.
I've actually developed a very tedious work around that seems to restore syncing if for a short time.
- Undock/unconnect all Apple devices from the PC.
- Close iTunes, MobileMe control panel, and Safari (if you have it).
- Start Task Manager (Ctrl + Alt + Del) and shut down iTunesHelper.exe and SyncServer.exe
- Open up a Windows Explorer window (like My Computer) and under Tools, Folder Options, View, toggle on Show Hidden Files and toggle off Hide Protected Operating System FIles
- In WIndows Explorer, navigate to "C:\Users\<your name>\App Data\Roaming\Apple Computer". Rename the folder Sync Services to something else, like Sync Services_Old.
- In WIndows Explorere, navigate to "C:\Program Files (x86)\Common Files\Apple\Mobile Device Support" and double-click on AppleSyncNotifier.exe.
- Go back to your Folder Options and turn off SHow Hidden Files and toggle on Hide Protected Operationg System Files
Now you can start up iTunes again and connect your device. It should sync properly again (at least, until it doesn't once more).
Does anyone at Apple have any idea about this error or a solution?I actually spent a fair amount of time on the phone with a senior Apple tech last week. He directed me to this topic:
http://support.apple.com/kb/HT1923?viewlocale=en_US
It's important that you go through the steps EXACTLY as described here and in the proper order. Also make sure MobileMe control panel is uninstalled (if you have it).
Interestingly, when I went through this procedure and then reinstalled iTunes 10.4 64-bit (didn't do MobileMe or Safari at this stage, but QT is automatically installed) everything worked perfectly. The aforementioned error messages disappeared and all is working flawlessly, as it should.
I hope my expereince will help! Give it a try. -
ITunes was unable to load data class information from sync services on windows pc
I have been able to use iTunes on my windows 7 pc for several years with no problem to sync calendar and contact with Outlook 2013; Suddenly I'm getting this error message. iTunes recognises an iphone but I can't sync it. I've tried uninstalling iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support, rebooted the PC and reinstalled iTunes. Nothing works. Can anyone help please?
Error message missed off previous post - "iTunes was unable to load data class information from sync services"
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First: I get the message telling me that "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."
Second: In the Summary Tab under Backups, iTunes is telling me that my iPhone has never been backed up to my computer - which is not true. It's also telling me that my iPhone has never been backed up to iCloud. Again, not true. Although my backups are all missing from iTunes, I can see what I think is them in their folder: C:\Users\*your user name here*\AppData\Roaming\Apple Computer\MobileSync.
Third: iTunes is SLOOOOOOOOW. It takes nearly ten minutes - sometimes more - to launch, and when it does, it's constantly not responding. It seems every time I touch something it stops responding.
Fourth: I've been searching this "help" forum for a solution, and I've seen many other references, yet the only suggestion I've seen from someone from Apple is a reference to a solution that is over 2 years old - and DOESN'T WORK for anyone I can see who's tried it!
I've tried everything I could think of, and that others have suggested, including:
Uninstalling and re-installing iTunes
Ensuring I have the latest version of iTunes
Re-setting sync history
Renaming my Backup folder at the path above, and letting iTunes create a new one
Running around the house whilst pulling my hair and yelling obscenities
None helped. At all.
Hmmm... Been a devoted Apple/iOS guy for years, but maybe it's time to switch to Android?I've resolved the issue with iTunes constantly not responding. It's a bit embarrassing. I had a DVD in the drive that was corrupt, and once I was able to remove it - BAM - iTunes ran perfectly.
I'm still getting the Sync Services message, and my backups are still not showing in iTunes.
Getting there.... I hope! -
My Ipad (iPad Air - iOS 7.1.2 and Ipad 2 - iOS 7.1.2) can't sync with itunes. It said: "iTunes was unable to load data class information from Sync Services reconect or try again later".
I already reset sync history but it didn't work.
They are not jailbraked.
iTunes's version is 11.3.1.2
Pls show me how to fix this error.
Thanks.John L316 wrote:
Does anyone know what is causing this
see if this support article helps:
iTunes 10.2: "iTunes was unable to load data class information from Sync Services" alert after installing Xcode 4. -
ITunes was unable to load data class information from Sync Services Issue
Hi,
Whenever I connect my iPhone 5 to my laptop (running Windows 7) I get 'iTunes was unable to load data class information from Sync Services. Reconnect or try again later'.
Now I've had a look at all of the various Apple troubleshooting advice (and many threads on the discussion boards) for this and none of it works. I've also spent the best part of three hours tonight trying to remove iTunes completely off of my laptop using various programmes to try and remove all the little bits it leaves behind, but again to no avail.
I've been having this issue for quite a while now and it first started occuring with my iPhone 4, so when the same issue occured with my 5, I figured it was an iTunes issue or something related instead of just a phone error.
I decided that I wanted to sort it now as the last two iPhone software updates have errored and I've had to restore my phone and the back-ups have failed on both occasions so it's becomming quite a tiresome process now.
Any other suggestions would be really useful as I'm starting to think I'm just going to have to start over with my laptop, which I'd rather not do as that would take forever!
CheersSorry, I should have also said that I'm running the most recent iTunes software and that I can still actually sync my phone with iTunes.
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