TS2845 Can't log in Apple TV with a new Apple ID

I just bought a new Apple TV last weekend. It is my first Apple product. I registered a new Apple ID. But I couldn't log in to iTunes stores after multiple trials yesterday and today. I can log in with this ID on a PC. I don't know what is wrong, but I am going to return the Apple TV.

There are certain types of encryption and some encryption settings that don't work with the Apple TV, rather than go through them all it was easier to turn it off to eliminate it.
I assume you've done the basic stuff, like restarting the Apple TV and the router and making sure you have an Internet connection

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