TS2845 I started a new apple account. My songs downloaded from my old account won't play on my computer.

I started a new apple account.  The songs I previously downloaded on my computer won't play.  I deauthorized the old account.  The songs ask me to put in my apple ID but then when I put in my new one they say computer authorized. 

I have the same problem (deleted email account). I think I mistakenly set up an account when I was buying an Apple product online, not realizing that it would be the same ID as my iTunes.
What is the way to actually contact Apple?
I have been clicking around in circles for hours! Will I have to pay them to resolve this? I don't have any products still have applecare . . .

Similar Messages

  • How do I create a new account and get stuff from the old account to the new account

    How do I create a new account and get stuff from the old account to the new account

    There are instructions on this page for creating a new account : Set up an Apple ID in iTunes
    Or if you don't want to give credit card details : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
    But you won't be able to transfer purchases from your old account to it, all content that you download from the store will remain tied to the account that downloaded it.

  • My old email was hacked. My old Apple ID had the password changed and now with my new Apple ID I want to delete my old account and transfer my purchases and details to my new account. How do I go about this when I cannot access my old email as it has been

    My old email was hacked and my password corrupted. Now I have a new Apple ID but cannot cancel the old ID as I no longer have access to that email address.  How do I cancel the old ID and merge my purchases and details with the new Apple ID?

    You can't merge Apple IDs.  You also can't cancel (delete) and existing ID, you can only choose to stop using it.
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  • Will download message from my IMAP ACCOUNT BUT STOPPED DOWNLOADING FROM MY POP ACCOUNT ON THE SAME SERVER

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  • Me and my family have 2 game cetre accounts on one email, but when we try to log into one, we log into the other. Also, we cant start a new apple id

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    Drrhythm2 wrote:
    What's the best solution for this? I
    Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

  • This morning I changed my Apple ID to my new email address.  I thought it meant that I could then use all my alias icloud email addresses with my new Apple ID because it would be the same account.  Why am I now not getting email to those addresses.

    This morning I changed my Apple ID to my new email address.  I thought it meant that I could continue to use all my alias icloud email addresses with my new Apple ID because it would be the same account.  Since then I have not received and new emails to my iCloud email addresses.  Normally I get at least  7 new emails a day, so I'm pretty sure my iCloud addresses are not working.  It would be a lot of work for me to notify a lot of people, companies, and organizations about new email addresses, so I really would like to make them work.  Will it be possible to make them work with my new Apple ID?

    Roger, I didn't know that "Delete Account" was synonymous with "log out".  Yes, I had deleted my iCloud account in my iPad email settings more than once yesterday and again one more time after I read your reply.  I then followed the instructions below to log off on my Windows PC.  I found these when I searched for how to log off of iCould:
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  • Started a new apple id but lost all my movies can i get them back

    i started a new apple id and deleted my old one only to find i lost all my movies can they be retrieved.

    All content that you download from the store is tied to the account that downloaded it. Depending upon what country that you are in (and whether you've changed countries since buying the films), then if the films are still in your country's store (and those film studios allow redownloading) then you might be able to log into your old account and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes.
    Logging into an account and redownloading its purchases may tie your computer to that account for 90 days : iTunes Store: Associating a device or computer to your Apple ID - so you won't be able to use iTunes Match, automatic downloads or redownload your new account's purchases until the 90 days have completed (it shouldn't affect new purchases). And, depending upon what you've already done with your new account, you may already be in a 90 day association to that account.

  • My apple ID has been hacked so I had to create a new account, how can I get my old account back??

    My apple ID has been hacked so I had to create a new account, how can I get my old account back?? My iPhone and iPad are linked to the account i lost

    freedone wrote:
    Great! Yes mysterious is best way to describe internet eh lol. It could be that I have asked other questions that had absoulutely no relevance to the current q,  onto previous questions. So I am going to look thru them all..
    I did say m i s c h i e v o u s  didn't I? Mysterious it is though too.
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    Discussion Search
    https://discussions.apple.com/search.jspa?type=discussion&q=Great!&author=%2Fpeo ple%2F946207&sort=updatedAsc
    The above is what is called "Space Search"
    I used the first word of you above post " Great! " with a couple of filters applied - found this thread and one other
    If you can think of any term you may have used, it may be of some benefit to use this search
    ELSE
    I am VERY fond of Google "Site Search" for all of Apple.Com and its subdomains...
    a mere search for your username with quotes no brackets [ "freedone" ] yielded 313 results - but there IS another username "freedoneb" that may take up some of that real estate
    https://www.google.com/?gws_rd=ssl#safe=off&q=%22freedone%22+site:discussions.ap ple.com

  • How do I change my iPod onto my new apple account from my old account? It always ask's me for my old password, which I can't remember, and no longer have the email address. Thanks

    How do I change my daughter's  iPod onto my new apple account from my old account? It always ask's me for my old password, which I can't remember, and no longer have the email address. Thanks

    Purchases are locked to the account that purchased them. Thus first try to recovery use of the original account.
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    Find My iPhone Activation Lock
    Is there a way to find my Apple ID Name if I can't remember it?
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    Settings>Messages>Send and Receive
    Settings>FaceTime
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  • HT1311 To create a new apple ID, if I sign out of the current Apple ID account, and then sign in with a newly created account, will I lose any songs or apps on my phone or computer that were downloaded from the old apple ID?

    To create a new apple ID, if I sign out of the current Apple ID account, and then sign in with a newly created account, will I lose any songs or apps on my Iphone and Macbook Pro computer that were downloaded from the old apple ID?

    No, you will not loose anything.  However, if you ever need to update any of that previously purchased content, or re-download it, you will have to use the older AppleID.  Purchases are permanently tied to the AppleID you use when making the purchase.

  • How do i sync my iPhone to a new macbook pro and start a new apple ID?

    Ok, so I just go a new macbook pro for college, and what I am trying to do is sync my iphone with my new computer and get all my music etc onto the new mac. But i also want to start a new apple ID.  I previously have had my iphone synced on the family's imac under the family apple id. Now i want to sync that iphone onto my computer and also start my own apple ID linked to my iphone and computer.
    I can't figure out how to do this without having to reset the iphone.
    ( I already created the new ID)
    Any help would be greatly appreciated!!

    Here's an article in line with your request: http://support.apple.com/kb/HT4527
    It's called "iTunes: How to move your music to a new computer".

  • I got this iphone from a guy and everytime i tried to update the applications stored in this phone it keeps asking me the password that the guy used to use, even thou i created a new apple ID of my own and updated the account of icloud and everything in t

    I got this iphone from a guy and everytime i tried to update the applications stored in this phone it keeps asking me the password that the guy used to use, even thou i created a new apple ID of my own and updated the account of icloud and everything in this iphone with the new apple ID, it still asks me the password of the account that the guy used to use whenever i tried to update the applications, and i cant find the guy who gave me this iphone...wt should i do???

    Apps are permanently tied to the AppleID that downloaded them and cannot be transferred to another.  Best thing to do is delete the apps and download those you want or need under your AppleID.

  • HT202157 just started a new apple tv and also started using an iMac . I have itunes on the iMac but i cant get the apple tv to sync or find any settings to do so !

    just started a new apple tv and also started using an iMac . I have itunes on the iMac but i cant get the apple tv to sync or find any settings to do so ! How can I get the iMac and apple tv to sync the itunes ? i have a internet connection between them , I have signed in to the itunes store on the apple tv and it shows that the apple tv is sharing my library from the IMac , but it wont sync and the apple tv has no content !

    Welcome to the Apple Community.
    The Apple TV (with the exception of the Apple TV 1) does not sync, it streams everything from your library on your computer or from the internet.

  • Hello i forgot my i cloud password..anyone can help me to find my password.i already make a new apple id..but my icloud use another account..so how to reset my iCloud account plz hel me

    hello i forgot my i cloud password..anyone can help me to find my password.i already make a new apple id..but my icloud use another account..so how to reset my iCloud account plz hel me

    Making a new Apple ID is not a good idea, since you have to reset the password for that Apple ID anyway. All of your purchases are tied to the Apple ID that the iCloud account was created under. So, you have to retrieve the password for that Apple ID in order to sign into iCloud anyway.
    Go to Manage your Apple ID, and click on the Reset Password option (Apple - My Apple ID). Sign on with the Apple ID that the iCloud account was created under, and answer the security questions. If you do not remember the answers to the Security Questions, contact Apple Support to have them reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • If i have an Apple account with monay in it and i want to creat a new account can i transfer the money from the old account to the new account ?

    if i have an Apple account with monay in it and i want to creat a new account can i transfer the money from the old account to the new account ?

    If the money contains a completely unspent balance from an iTunes gift card, the iTunes Store staff can put that money back onto the card.
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