TS2846 I had my number changed and now I can't use my phone. Do I need to reprogram it? And how?
I had my number changed and now I can't use my phone. Do I need to reprogram it? And how?
You need to contact your carrier. If the carrier is GSM you need to get a new SIM from them. The easiest way is to take the phone to any of their retail stores and they can do it on the spot.
If the carrier is Verizon or Sprint in the US just call their support number.
Similar Messages
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I recently clicked on erase all data and now i can't use my phone even after restoring
i recently clicked on erase all data and now i can't use my phone even after restoring
Try here... iPhone and iPod touch: Unable to update or restore
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i bought an iphone 4 at 2010. i had to move to Turkey. i upgraded it to ios 6.0.1 now i can't use my phone. is there any way to unlock it?
Contact the original cellular provider to determine their unlocking policy.
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I have no batter in my iphone 5 since upgrading to ios7. I have talked with verizon techinical support and completed all suggestions to maintain the battery. And by the way, these suggestions are annoying and limit phone use as well as require you to close out each application after use, also turning off wi-fi and blue tooth. I don't need this phone if I can't use the features for which it was purchased! Any ideas? Is there a fix coming soon for the battery? Can I return my iphone for my old droid?
Help!Hi! I don't what's happened for your phone but, you can have more battery life with turning of Wifi, decries brightness, turn off location service and etc. also you shold use less Free+Much Ads apps becuase they use more battery than paid apps normaly.
for more informations about battery normal life see here.
I guess it's not a normal issue. so connect to Apple Care or wait for a better answer...
Message was edited by: S. H. Mahmoudi Mehrizi -
So I was talking to my friend on the phone and hooked it up to my computer to sync and the update thing appeared. I clicked on update and download the latest update for it and it was going smoothly. After the software/firmware (I can't remember which one) was extracted, my phone was backed up. Once the back-up was complete, iTunes said preparing update. That's when I got a message saying the update could not be performed or something (it sounded like the phone came unplugged or something). Now my phone is stuck on a screen with a usb connector with an arrow pointing to an iTunes logo.
I've tried pressing the sleep/wake button, holding it, holding the home button, and holding both for a hard reset. Nothing has worked. I have an Apple Care policy, but I want to see if there's a way I can fix it so I don't have to go to an Apple store.
I can't rememebr what OS I was running at the time, but I think the update was for 4.3.3 if that helps
Thanks in advance for your help!Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore
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help
Hello emacar,
The following article contains some information that should be useful for getting out of your current situation.
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
http://support.apple.com/kb/HT3577
VoiceOver
If VoiceOver is on and you want to turn it off from the device instead of from iTunes, remember that a double-tap acts like a single tap and you need to use three fingers to scroll when VoiceOver is on:
Press Home.
Tap Settings. Then double-tap Settings.
Tap General. Then double-tap General.
Use three fingers on the screen to scroll to Accessibility.
Tap Accessibility. Then double-tap Accessibility.
Tap VoiceOver. Then double-tap VoiceOver.
Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.
Cheers,
Allen -
I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to icloud following all your instructions and now I can not use my mobile me e-mail address. I can not activate icloud because when I put my e-mail address it answers that somebody is already using my address. I have my old e-mails, but I can not receive any e-mail or send them.
I have contacted Apple Technical Support in Spain and I was sent an e-mail saying that I have to call a phone number and when I call it is always an answering machine who answers that says that I have to pay 50€ for a consultation or wait for 10 minutes. When I have made the consultation it was never mentioned that I have to pay 50€ for a phone consultation. If I don't want to wait I have to pay for the Apple Tecnical Support which cost 250 €, this was not mentioned in the technical support page.
Can somebody let me know how can I contact Apple in another way in order to talk with a human being or chat directly? I was very happy just using my mobileme e-mails, I didn't need any clouds and I was force by Apple to registered if I want to continue using my mobileme e-mail address.Sandra,
See this Apple support document for information on reporting an issue with your iTunes purchase.
http://support.apple.com/kb/HT1933
B-rock -
I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?
Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with. -
Hi,
We changed the iCloud account on the Mac Book and now we can not use some part of iCloud like Documents, etc on the Mac book to sync to iPad.
It says it is not the principal account.
Regards,
JGThe iPad and the Mac need to be signed into the same account, 2 different accounts won't work
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I just got an iPhone 5s, and I restored from a previous back up (mistake) and now I can't restore the phone to start again without "turning off the find my iphone setting" but it's using an old email address as the icloud login, which i don't have a password to / never used for an icloud account. I have gone and changed my settings to a different email on my icloud / apple ID but on my phone it won't let me change the email address for icloud, it's greyed over and keeps trying to verify?
Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I tried adding mobile accessibility and now i can't unlock my phone. Can anyone help?
I tried adding mobile accessibility and now i can't unlock my phone. Can anyone help?
From
http://www.windowsphone.com/en-GB/how-to/wp8/basics/accessibility-on-my-phone
Tap Restart phone.
After your has phone restarted, a message about the lock screen will be read aloud. Tap the lock screen at any time to hear the time, date and notifications read aloud. To unlock your phone, flick the screen up. (If you have a password, tap any number key to hear that number read aloud, then double-tap to enter the number as part of your password.)
If this is the first time you've turned on Mobile Accessibility, you'll be presented with a training session to help you quickly learn how to use it. (You can return to the training at any time by triple-tapping the screen to access the Quick Menu, then selecting Support > Touch Training.) Otherwise, the Mobile Accessibility home screen will load.
Worse case a hard reset will clear it (you will of course erase the phone)
http://support.verizonwireless.com/support/devices/knowledge_base.html/66350/ -
I bought iphone 5c phone on Ebay, the seller in the description specified that phone is completely cleared and ready to work. It appeared that the seller didn't disconnect function to find my iPhone and now I can make nothing with phone. I have an invoice about purchase, I can provide the page of the transaction and screenshots from phone.
I appealed to the seller to remove this device from the iCloud at distance, but he at all doesn't wish me to understand and speaks only about phone return, and it categorically doesn't suit me now.hexonxonx wrote:
I stand by statement that the iPhone is likely stolen
Whoopsie!
Another reason: You said he doesn't understand that find my iPhone is activated. If the phone was originally his, he would have known what it was since he had to turn on find my iPhone to begin with.
Doens't mean they know what FindMyiPhone is or that they even activated it.
Many (most?) users simply click thru without reading anything and don't have a clue what they are clicking on. -
Using iPhone 3G ,Version 4.2.1,Modem Firmware 06.15.00, In this phone i was using Facebook upgraded app and Smart Sync App. Suddenly my sisiter reset all setings and now I can't use the upgraded facebook app, for smart sync is asking for IOS 4.3,Need help.
Thank you for the answers so far, but I'll make one correction: I said earlier that the Boston Globe website, boston.com, does not have a mobile site, and I would need to visit their regular website on my iPhone. Actually, I just found out that boston.com has a mobile site, so I'd obviously use that instead of the regular site. By doing that, I'd save a ton of data (I think). Does that change your answers?
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My Mac will not allow me to downlode the latest iTunes and now I can not connect my phone and computer. THis is very frustrating! HELP!!!
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
Even my 12 year old Mac lets me download the newest iTunes. Of course I can't install it but any computer can download the installer files so we need to know precisely what you are trying and what error messages you are seeing. -
tried to upgrade my iPhone 3GS to a higher iOS but unfortunately it had reset factory setting... now i can't use my phone anymore... tried also to connect to iTunes as instructed but only appears: WE ARE SORRY, WE CANNOT CONTINUE YOUR ACTIVATION AT THIS TIME... WHAT SHOULD I DO? THANK YOU...
No, you do not need to nor should you jailbreak your iPhone.
If you jailbreak your iPhone, you void any remaining warranty and lose
all support from Apple including this forum.
4 possible causes to activation server unavailable message:
1] activation server is actually unavailable. Happens very rarely and
does not last long on those rare occasions. Solution is to try again.
2] your firewall/internet security software/antivirus are preventing connection
to the activation server. Solution is to temporarily turn off your firewall/internet
security software/antivirun until you have activated your iPhone.
3] your iPhone has been jailbroken or otherwise hacked/modified.
4] the computer you are using to activate the iPhone has been used to
jailbreak an iOS device.
For causes 3] & 4] you are on your own as Terms of Use for this forum prohibit
discussion of jailbroken/modified iOS devices. Google may provide some direction.
Be advised that jailbreaking/hacking your iPhone may prevent the iPhone from
being able to be activated.
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