TS2934 my apple tv says my purchased movie will be "ready to play in 42 minutes"...why so long?

Why does my apple TV take so long to play purchased movies??

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

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I rented a movie on Apple TV and it started to load then froze, now I get one of two errors "error loading content" or "movie will be ready to watch in 1 minute"... after trying repeatedly ,it still won't play. The movie rental is going to expire.

i've tried this repeatedly for the past 6 hours. Rebooted, etc. I can stream movies from netflix and hulu but the movie i rented won't play. The timer is ticking becuase it started then froze but now it won't load.

force quit app. double click home button and slide app up and off page
Peace, Clyde

My purchased TV shows are on Apple TV, but my purchased Movies and Music is not, what gives?

My purchased TV shows are visible on Apple TV, but my purchased Movies and Music are not, what gives?
From Apple TV menu, I used to click on "Computer" and choose my laptop and I could watch TV, Movies, Photos, Music, whatever....
but now the "Computer" button incorrectly tells me that Home Sharing is turned off (which it isn't) and I can't find my purchased movies anywhere. Plus, it appears that I can't listen to music without iTunes Match which costs $25 a year... any advice out there?

I don't believe Apple is currently listing purchased movie content, like they do with TV episodes because of licensing restrictions. Big Movies views that as a streaming service, and not purchased content, so it is licensed differently.
As to your Home Sharing, there has been no change there. You can still Home Share your videos, photos, music from your computer that has Home Sharing turned on. Keep in mind iTunes needs to be running on that computer at the same time.
Also, one in awhile my computer is on, but it does not show under Home Sharing on Apple TV. When this happens, I do a hard boot (unplug from power and plug back in) of the Apple TV, and also restart my computer. Something happens once in awhile that it loses that connection. I haven't troubleshooted more than just doing a reboot. Obviously there is a root cause, but it doesn't happen to me enough to worry about tracking it down.

When I try to download Mavericks from OS X Uilities, it says "this apple ID has not purchased Lion", will it work it I buy Lion code from Apple ? Thanks

I have erased my drive and when I try to download Mavericks from OS X Uilities, it says "this apple ID has not purchased Lion", will it work it I buy Lion code from Apple ? Thanks

By OS X Utilities, do you mean Recovery? http://support.apple.com/kb/ht4718
Can you explain exactly what you did to erase the drive?
And, which Recovery were you in, regular or Internet? (internet recovery starts up showing a spinning globe).

My purchased movies are taking over an hour to load. Why?

Apple TV is telling me (suddenly) that my purchased movies will take over an hour to load and play. This literally started happening 10 minutes into a movie. It's never taken more than 10 seconds to load in the past. My internet connection is up and working normally. Why would this start happening so suddenly?

Power cycle the ATV and router then try again.

How long purchased movies will be available in cloud for re-view through AppleTV. Do I need backup all my purchases in PC?

How long purchased movies will be available in cloud for re-view through AppleTV. Do I need backup all my purchases in PC?

You should backup all of your purchases, the film studio could remove their films from the store at any time. Similarly you should backup any music etc that you buy

I recently downloaded 2 movies in iTunes on my windows PC and movies will not play, they will open up to the main menu, mouse overs work as well as extra features. However the main movies will not let you play.

I recently downloaded 2 movies in iTunes on my windows PC and movies will not play, they will open up to the main menu, mouse overs work as well as extra features. However the main movies will not let you play. On mouse over in itunes the 'play' buttion is not enabled, yet is however enabled on previously downloaded movies.

For me I have follow several of the help articles. When I play the movie in iTunes the screen is black with no audio, the timer status says it is playing (although it does not work all the time). I am able to play and have audio on the extras. I tried to use just QuickTime to play the movie and that as well does not work. I have started iTunes in safe mode and when the movie would begin to play, iTunes crashes and I have to restart. I have tried fresh clean installs of iTunes as well as QuickTime with no luck.
It looks to be a QuickTime problem however I cant verify that. Any help would be great.

I just updated tosystem10.6.8. I am running Iphoto 08 version 7.1.5 Quick time movies will not open and play directly in Iphoto. When I move them to my desktop they play fine.Quick time 10.0 What do I need to do?

I just updated tosystem10.6.8. I am running Iphoto 08 version 7.1.5 Quick time movies will not open and play directly in Iphoto. When I move them to my desktop they play fine.Quick time 10.0 What do I need to do?

You need to download and install QuickTime Player 7 for Mac OS X v10.6.3 or later
OT

HT1551 why does my Apple TV say that some movies purchased through iTunes are not authorized to play on the Apple TV (1st gen)

Why will my Apple TV (1st gen) not allow me to play some movies even though they were purchased in the iTunes store? I have sync'd the movies to my Apple TV and there is plenty of room on the drive. I get the error message that says this movie is not authoriezed for play on the Apple TV. Thanks. Ron

Have you purchased anything on the Apple TV recently, next time you make a purchase, try making it on the Apple TV.

The movies that I've purchased from Itunes do not all appear on my Apple TV list of purchased movies. Also one movie that is listed as purchased on my Apple TV does not appear in my itunes library. Anyone have a solution?

Some movies that I have purchased from itunes and are listed in my itunes library arenot listed as purchased movies on my Apple TV. Also one of the movies listed as purchased on my Apple TV does not come up in my Itunes library. Anyone know why?

Are you by chance signed in to differnt accounts on iTunes (your computer(s)) and AppleTV? Is AppleTV connected to more than one computer? When you are compairing lists of movies are you looking under the "Movies" button, or under the "Computer" button? Where all of these movies purchased though iTunes?
NOTE: The computer button only shows the content that is downloaded to your computer(s). So it will not show all the content you have purchased. Just all the content on the computer.

Apple tv lost my purchased movies

My movies were moved from Mac Itunes to apple tv, could not get them back on the mac, then did the recent apple tv upgrade and now my movies are gone. Very frustrating, figure I will just from now on, purchase DVD's and not from apple.

I've owned Macs since 1988, and have never lost a file I didn't want to. Yet, to my disbelief, I lost a movie, 'In Bruges' I purchased in July, 2008. By extraordinary coincidence; AppleTV and iTunes no longer offers this movie for sale, or rent. I've purchased 40 movies and TV shows thru ATV and the iTunes Store, and its the one and only movie, music or TV show that is missing from my 3 HDs on my mac pro.
I've been offered a $5'gift' from Apple–which is not to my satisfaction.

HT204370 is there any difference between apple tv and itunes PURCHASED movies

is there any difference between apple tv purchase and itunes PURCHASED movies ?

Welcome to Apple Support Communities
Read > http://en.wikipedia.org/wiki/Mobile_DDR DDR is the RAM used in computers, and LPDDR is common in mobile computers

To download a movie on my new apple tv i need to be on the ready to play screen?

To download a movie on the new Apple Tv 1080p, I have to be in the the ready to play screen, It takes Forever to download a movie, the other day I download a movie and didn't have to be waiting on that screen, I was watching DirecTV and the next day when the movie was Fully Download I Watch the movie. Does this Apple TV has a small hard drive to save at least one or two "rented movies"? Thanks...

Guilles wrote:
Does this Apple TV has a small hard drive to save at least one or two "rented movies"? Thanks...
No.
The black AppleTVs have no hard drives.
They have some solid state memory to buffer movies but it's not like a download that stays on the device.
The memory is recycled for other tasks when you use AppleTv for other tasks and this happens without warning.
You need:
2.5 Mbps internet to watch SD near instantly, 6 Mbps for 720p HD and 8 Mbps for 1080p HD.
If you find downloading far too slow you could reduce to 720p or SD in itunes store settings for the unit, or alternatively download to iTunes on your computer instead then play back on AppleTV under teh Home Shared Computer icon.
AC

Apple TV 1st generation. purchases movies are not synch with itunes anymore. Hard disc is full now. How to transfer to MAC.

Sorry for my bad englich. I have an apple TV first generation for somie years now. I used to buy movies. Via Itundes sync they got transferred to my mac mini. This is not working anymore (half a year). Hard disk on apptle TV is full now.
I did not change any configuration. Computer and TV are activated for same store account.

Are you trying to transfer stuff to iTunes from AppleTV or from AppleTV to iTunes.
Syncing of purchases from AppleTV to iTunes is no longer a necessity if your country supports purchases in the cloud - you should just be able to download old purchases from the internet in iTunes - go to the iTunes Store page with the home icon and look for the Purchased Quick Link on the far right.
If AppleTV is full and you want different content you will need to change the sync Settings in iTunes - you can sync manually which is what I preferred.
AC

My iTunes purchased movies will not sync to the New iPad(3) even though I have an HD version and an SD version. Are there specs somewhere for media files?

I have purchased a few movies in iTunes on the MacBook Pro and after dowloading, I am not able to sync them to my new iPad. I look at the contents of the download and I have an HD file and an SD file, I assumed it would sync the SD file automatically if it cannot handle the HD on the device (although it should be able to).
What are the different reasons a movie won't sync to iPad (frame rate, file size, definition, etc.) and what are the options to make these files compatable with my iPad? Can I rip them again or run them through a conversion utility? Is there a setting in iTunes somewhere I am missing?
Is there a post somewhere thatr already covers this? If so, I can't find it. Would be great to have a baseline of what can be handled by device so I can figure out how to make my media compatable.

the spcs page on this site state which video formats the ipad supports
I'd suggest converting your old videos to one of those formats
handbrake is a free program which does this for you
itunes used to be able to too when I right clicked incompatible media but don't see the option any more
or maybe it only show when one right click incompatible media and currently my lib don't have any
about the music then it's odd what formats are they?
if they are acc protected have you tried to remove the DRM this can be don using itunes as
apple don't use DRM for music any more

TS2934 my apple tv says my purchased movie will be "ready to play in 42 minutes"...why so long?

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