TS2972 access your itunes on apple tv, turn on home sharing in itunes on your computer using "iTunes account"
I've had the apple tv 2 since the week it came out and haven't had much trouble with it until now. I haven't changed anything with my network settings. I have noticed the apple tv light seems to turn on at random times now when not being used. Now just about every time I try to access my iTunes library I get "To access your itunes on apple tv, turn on home sharing in itunes on your computer using (my account name)". My iTunes library is not listed. If I restart iTunes my computer with iTunes open will now be listed but when I select it it tries to connect them errors out. If I restart the computer then everything works fine. That is until next time I try to connect and I have to do it all over again. I don't want to have to restart my computer every time I use the apple tv. Any idea why this just started happening? Everything has worked until now. Bug in the latest iTunes maybe?
Thanks.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.
Similar Messages
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I got a new computer. Apple TV states "to access your itunes on apple TV, turn on home sharing using.. I have done this. Still does not work. Can anyone advise me on why - it was all working great before i switched computers
You mention doing all of the above, what would that be exactly?
The article linked above is for airplay, have you checked home sharing tips?
http://support.apple.com/kb/ts2972 -
I've done all of the above but I'm still displaying the message: to access your iTunes library on Apple TV, turn on home sharing in iTunes on your computer using ....... My home sharing is on ???? Confused, I've restarted and reset Apple TV with no change
You mention doing all of the above, what would that be exactly?
The article linked above is for airplay, have you checked home sharing tips?
http://support.apple.com/kb/ts2972 -
Use 2nd gen apple tv and remote control app on iphones and ipad. We can control some functions on the apple tv but unable to purchase, access such controls as reset, restart, turn off home sharing, etc. Home sharing stuck on old apple ID. Please help.
That is why I said to restore via iTunes, did you check the link?
This will put it back to factory settings and you can set it up with the new ID once you reconnect with your HDTV. This is not done via ethernet, as per the link you need to connect to the computer via micro usb. You cannot bypass home sharing.
FYI: An Apple ID cannot be deleted so the old one would still exist (even if you no longer use the email account it is associated with). -
I've turned off both home sharing and turned off the link from my computer to my remote via AppleTV but when I hit play on my remote to control appleTV, my itunes always opens and starts playing on my Macbook Pro. Has this happened to ahyone else? I cannot get it to stop. The only solution right now is to completely turn off my computer if I want to use appleTV.
Thanksdefault then remotes control all devices unless you bind it to a device you do that in settings
and home sharing don't have any impact on remotes -
I can not access my itunes library on Apple TV. How do I turn on home sharing?
I Can not access my itunes library on Apple TV. How do I turn on home sharing?
Happy to help you :) go to seeing and than general or settings than iTunes store it's for sure in settings but you may want to set it up on your computer in which case it's (windows) edit > preferences (Mac) iTunes preferences
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I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your computer or apple tv using account ***
Does anybody have suggestions as to why this is the case?Understanding Home Sharing - Support - Apple
Hope this helps. -
I only noticed this issue when I added a second apple tv to my network last night.
I keep getting the error message "turn on home sharing in iTunes". This is already enabled however i have to keep disabling this and then re-enabling it to get it to work. This solution is short lived as this error returns randomly within an hour.
I believe apple have introduced a bug with the last iTunes release.
It's very annoying....I would love to know who tested this rubbish at apple !!I only noticed this issue when I added a second apple tv to my network last night.
I keep getting the error message "turn on home sharing in iTunes". This is already enabled however i have to keep disabling this and then re-enabling it to get it to work. This solution is short lived as this error returns randomly within an hour.
I believe apple have introduced a bug with the last iTunes release.
It's very annoying....I would love to know who tested this rubbish at apple !! -
Please help! I use my apple tv only to view photos on my tv from my macbook pro every few months - it has always been slightly unreliable and usually takes some fiddling to get working but today nothing is working!! The message on the tv screen from apple tv is that I need to turn on home sharing on my computer but it IS ON!! I have tried turning it off and on again, I have tried turning everything off and restarting but nothing is working today :-( and I have friends coming round for a slideshow in half an hour :-(
Amber22P wrote:
So, my ipad suddenly frozed. Its stuck ...
Perform a Reset...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
I just bought my apple tv yesterday and SET UP THE HOME SHARING ON MY COMPUTER, I CAN STREAM MY PHOTOS AND SEE ALL THE VIDEOS AND LISTEN SONGS IN MY ITUNES, BUT CAN NOT DO HOME SHARING, ON THE TV, ALWAYS SHOWS "TURN ON HOME SHARING ON YOUR OMPUTER WITH YOUR ID WHICH I DID BUT NOTHING HAPPEN. WHAT'S WRONG? WHAT SHALL I DO NOW?
I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time! -
It asks me, in apple tv when I go to my "Library" to turn on home sharing. It's on. When I turn it off and back on I can access my itunes stuff fine for a day or two and then it doesn't work again. I've tried unplugging appletv, reboot the router (att uverse), and then plug in apple tv again and it doesn't help. it's still give me the message. the only thing that works, temporarily, is to turn off home sharing and turn it back on.
I'm using itunes version 10.5.0 on windows 7. can someone help me with this? I can't run up and down the stairs all the time. I have bad knees and other conditions that stop me from doing that. Please help.
Thanks.
Jim.Hey all,
I've been having similar problems so I put a packet analyzer on the network to see what's really happening. (Apologies in advance if this post is too techno-babbly...)
Some background:
How do Apple devices find each other over the network?
iTunes with home shaing turned on sends out a message to a special IP address called a multicast (224.0.0.251, in this case.) All your Apple devices listen to this multicast address and respond over that same address. This process applies to iTunes, AppleTV and Apple Remote at least (those are the things I've been testing with.)
How do Apple devices communicate with each other once they're found?
Once they find each other, they establish a Transmission Control Protocol (TCP) communication session. This connection is only between two devices. In this case, iTunes and AppleTV or Apple Remote and AppleTV. The TCP session is how data gets transferred between devices.
The problem:
I captured the protocol traffic between my PC and AppleTV first with the firewall software turned off. In my case, I use Norton 360. What I see is iTunes and AppleTV communicating over the multicast address every 100 seconds. My iTunes usually 'disappears' from AppleTV and the Apple Remotes within about 5 minutes so I left the firewall off for half an hour and everything worked fine. I turned the firewall software back on and then restarted everything. iTunes then did the device discovery and all the devices found each other. Then, after a period of about five minutes of inactivity, the multicast discovery protocol stopped being sent by my PC. Why? I really don't know. From watching the apple protocol's timing, contents and behavior, I see nothing wrong with the implementation. I've done troubleshooting on other location-based multicast protocols for work and have seen some dumb things but Apple's protocol is done correctly and behaves exactly as I would expect.
The solution:
I put a rule into my firewall software explicitly allowing the multicast IP address and also the local subnet that my devices use. I then moved the new firewall rules to the top of the list to ensure that they will be 'hit' before any of the other rules in the list. After that, I left the firewall on and tested for a while then left everything idle for an hour. When I came back, everything still worked. I would suggest that replacing your firewall software won't necessarily help you here. You just need to make sure that the rules for the Apple stuff are put in manually and are at the very top so that another deny rule in the list doesn't trigger before the new permit rules. Hopefully it goes without saying but doing the above leaves your PC completely wide open on the local network so, if you use wireless, please be sure to use encryption on it.
Hope that helps... -
The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?
You are not able to view purchase history on your iOS device. You may only re-download previous purchases from the iOS device.
To review your iTunes Store account's purchase history, follow the steps in this article from a computer only:
Seeing your iTunes Store purchase history and order numbers
http://support.apple.com/kb/HT2727 -
How do I use home sharing with direct TV / Verizon internet. I have turned on Home sharing on apple tv and in iTunes but can't see the library in apple tv. I can see the photo stream but thats it. Any Ideas????
go to home-sharing on Apple TV and type in your info as ask.
hope this help -
Why I can't I access my iTune account on my iPhone 5? This error message appears: Your account is not valid in US Stores. You must switch to Philippine Store before making a purchase.
I have recently change my address to US where I'm staying and revert back to my old address in the Philippines but I can't still access my account using my iPhone.Go to Settings - iTunes&Appstores - Tap your Apple ID - Log out - Log in again - Try again to download/purchase an app.
Let me know if this doesn't solve the issue -
my ipad has a passcode but i forgot it and i tried many times and it says "Ipad is disabled connect to itunes" so i did that and it pops up and says "you must enter your passcode to access this itunes account"
THave you looked at this link http://support.apple.com/kb/HT1212
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