TS2972 Apple TV 3 not loading iTunes library

Is there any answer from Apple as to why my Apple TV is not loading my iTunes Library? It can recognise my library and all movies / music listed but will not load when selected, nor will it stream via airplay. I have viewed many many threads were people are experiencing the same issues but no answers from Apple.
What is going on with Apple? please give us an answer

The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections 
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

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