TS2972 apple tv and iPhone library issue

hi,
I have an apple tv set up and I can see my computers library on the list on the tv, my question is how / can I set apple tv up so that I can see my wife's music from her iPhone on apple tv?

Welcome to the Apple Community.
You can't.
Use your wife's phone to AirPlay the music to the Apple TV.

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TS2972 Apple TV and photo library

I have 1080p Apple TV and am running windows 7 with iTunes and have had home sharing working on my wifi with Apple TV for months. I have just added new photos to the library and put them on my iPad but Apple TV won't display them. I have restarted iTunes. Restarted the computer. Sync home sharing. They still don't display. The photos are in a folder the same as all the others and I can see all the old ones not the new ones.
Looking online I'm not the only one to have this problem. Sort it out apple as Apple TV is not fit for sale as it dose not work as you advertise.

I also asked if computer was on and running iTunes, if all was up to date. I assume you have not done any troubleshooting so check out the tips
http://support.apple.com/kb/ts2972

Sync new laptop with existing Apple TV and iPhone.

I have an Apple TV and a MacBook Pro (as well as an iPhone) that were all synced and dandy, until my laptop died and had to be rebuilt. Now, with a new system, I proceeded to sync with my Apple TV and iPhone and of course nothing wants to know my laptop. I tried to rename the iTunes library but to no avail.
Please help. I own loads of TV shows and movies and don't want to lose them.
Cheers
Heath.

i'd first contact apple support... some people have managed to make arrangement to re-download the stuff after getting themselves in such a situation.
after that you are kinda between a rock and a hard place... sycn and everything will be wiped from your appleTV... you have two options that both void your appleTV warranty..
1) take the appleTV appart and remove its hard drive... attach it to your computer... put it inside a enclosure (USB, Firewire, eSATA)... or connect it internally via SATA etc
2) hack the appleTV and remote into it to get the files off...
the above methods can be found online if you do a search...
as you've discovered appleTV is not a reliable storage for your files... you can't get anything off of it if something happens to your computer (officially anyway) and it can't be backup if something goes wrong with the appleTV... should always transfer your purchases back to your computer, external drives and then backup what you have on your computer... otherwise you're just asking for trouble as you've found out now.... everyday there are people asking how to store files only on their appleTV and people warning them that they are crazy to do this... and then an equal number of people ask how to get the files off of their appleTV... appleTV is temp storage not archiving, not backup... treat it as such and you are just asking to lose all your media

Can't get Apple watch and iPhone 5S to communicate over wifi. Any suggestions?

one feature of the watch I'm very interested in is the ability for it to communicate over wifi to my phone. Put the phone down or be charging it in another room and still use the watch. So far it works fine Bluetooth but I haven't had any success wifi. Phone is definitely connected wifi. i don't see any options on the watch or watch app on the phone that would address this . Anyone have any ideas?

According to this:
https://support.apple.com/kb/PH20767
If your Apple Watch and iPhone are on the same network but aren’t connected by Bluetooth, you can also do the following on Apple Watch without iPhone:
Send and receive messages using iMessage
Send and receive Digital Touch messages
Use Siri
It implies you should get iMessage but not email.

HT4759 I have an iMac, iMac, 10,1 10.8. I would like to have iCloud downloaded to my computer. Does my computer have the system requirement necessary. I use iCal on my Apple Notebook and Iphone 4S. Thank you!

I have an iMac, iMac, 10,1 10.8. I would like to have iCloud downloaded to my computer. Does my computer have the system requirement necessary. I use iCal on my Apple Notebook and Iphone 4S and want it to my Mac Desktop to sinc with all my Apple Products. Thank you!

The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is now non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price (though it's reported to have been removed from sale in some countries so may well cease to be available generally) but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Mavericks are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

ICloud photos are available on Apple TV and iPhone but only some are showing up on my PC.

My iCloud photos are available on Apple TV and iPhone but only habout half of them show up on my laptop (windoes 8). On my old laptop I could view all photos and download etc. I tried to trouble shoot using advice here but not I can't see any of them on my laptop.

I have the same problem. One-time events are showing up everywhere, but repeating events (the majority of my schedule!) are not showing up on icloud (they do show up on my computer at home and on my iphone...)

Apple developer notes on video format for iPod, Apple TV and iPhone

I have been doing a bit of searching on information for converting video for the Apple TV and came across this web-page which contains technical information of converting video for the iPod, Apple TV and iPhone.
If you are after information on bitrates, b-frames, levels, profiles, low-complexity, etc. then this may help:
http://developer.apple.com/technotes/tn2007/tn2188.html
What is interesting to note, whilst 5Mbps is the maximum bitrate, the Apple TV supports spikes up to 12Mbps.
Happy reading and please feel free to add more links to useful information on the video format for the Apple TV.

I have downloaded the Harry Potter and the Order of the Phoenix - Trailer #2 .mov file and this streams quite happily on the Apple TV. This has a total bitrate of 6505Kbps and an audio bitrate of 192Kbps @ 48KHz and video 23.98fps @ 1280x544.
So, according to the Apple TV spec., the audio is well above 160Kbps and the video bitrate is well above 5Mbps. So why does it play at all on the Apple TV let alone stream without stuttering? Maybe its because the video height is 544 rather than the full 720, but why does the Apple TV get to see it?
I don't know the answers, just offering this as an example of a video that is freely available for anyone to try out which clearly exceeds some of the maximum specs for the Apple TV.
Has anyone found or got anything that beats this?

Purchased movies not shown in itunes (but on Apple TV and iPhone 6)

Hello,
I bought some movies on apple tv and they are shown correctly on iPhone 6 (iOS 8.1.2) and Apple TV 3.
But I can't see them (the movies library is shown empty) in iTunes 12 on my MacBook Air (mid 2012, Yosemite 10.10.1).
My music is shown correctly with iTunes match so i don't think it's a problem with iCloud.
Any ideas what i can do to see my purchased movies in iTunes?
Thank you a lot and happy new year!!
Peter

I've had this issue a couple of times on my Apple TV (3rd gen). I managed to get the newly matched content to show up a couple of times by editing the metadata for the album and then changing it back to the original (i.e. I changed the album title to add an 'X' to the end of it, then changed it back to the original) and it somehow triggered the iTunes Match on the Apple TV to update itself. I haven't really found a way to force Match on the Apple TV to update itself if it's being stubborn. Best of luck getting this sorted.

Intel and IPhone Sync issues

Some forwarded this to me. It might be relevant to some users here.
"Senior Editor, iLounge
Published: Thursday, November 5, 2009
News Category: iPhone
Intel has issued a comment concerning the iPhone sync issues some users are experiencing with certain PCs containing a specific Intel chipset. “Our leading theory is a BIOS or system configuration issue, but we are still investigating,” Intel said. The basic input/output system (BIOS) is the boot firmware run by a PC on startup, which identifies, tests, and initializes core system devices such as the graphics card, hard disk, and other hardware. As we reported earlier this week, the syncing issue appears to linked to Intel’s P55 Express chipset and its USB controller, which leaves the afflicted machines able to recognize the iPhone but unable to sync. The problem has been most prevalent among PCs running 64-bit Windows 7, but the issue has also been reported on machines running both 32-bit and 64-bit versions of both Windows 7 and Vista."

Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Hi R@chel,
It sounds as if you are having difficulty making sure your iPhone only gets the music you want. In order to do this, you need to manually manage the data that gets synced to your iPhone. This article explains how to do so -
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically -
Syncing manually
If you prefer not to automatically sync content to your device, you can set up manual syncing:
Connect your device to your computer and open iTunes.
Click the Devices button in the upper-right corner. (If you're viewing the iTunes Store, click the Library button in the upper-right corner. The Devices button will appear.)
In the main iTunes browser window, select the Summary tab.
Select the option to Manually manage music and videos or Manually manage music. This will deselect the automatic sync settings for the Music, Movies, and TV Shows tabs.
Click Apply.
And -
After following the steps above, you can add individual songs, videos, and playlists from iTunes to your device. To add content to your device:
Select your device.
Click On this Device.
Choose Add to in the upper-right corner. If you drag a song, video, TV show, or movie while viewing the media in your iTunes library, a sidebar will show up on the right. You can drag your content onto the device. You can also create and modify playlists directly on the device.
Thanks for using Apple Support Communities.
Best,
Brett L
Thanks for using Apple Support Communities.
Best,
Brett L

Apple TV and iPhones/iPads no longer connecting

Good morning,
Probably going to pretty lengthly here but we have been having some major issues here.
Since September we have been having issues with our iPhones, iPads, along with our apple tvs not connecting and syncing up.
At the time we blamed it on AT&T selling out to Frontier in our area but now we are in February and still having issues.
We have a wireless network in the house that we had for 5 years prior to Frontier taking over, when issues began to arise of air play not working, not being able to use home sharing as it could not locate our iMac, or loading times always timing out, we contacted Frontier many times they even sent a tech out but everything proved fine.
At the time everything in our house was wireless and we would loose connection to the internet when surfing or doing homework on any device we were using. I ended up hard wiring my desktop and Mac Mini and have not had any issues since.
We figured since the router we were using was about 6 to 7 years old we would up grade to a new one and maybe that would get rid of the problem. So I purchased the Linksys AC1900. set it up the same way as the old one an off we went. Everything worked fine for a day or two and then right back to nothing working.
Again called frontier and techs came out and we checked everything and nothing was interfering or not functioning properly. I have even ended up hard wiring a few of the apple tvs, but again same time out issues or no connectivity.
Everything is running on the latest software.
We are now at the point of thinking it is apple that is our issue, We do not have any windows computers or devices to test this theory on but a lot of news going around stating apple is having many issues with wifi and connectivity issues.
I did not want to contact apple just yet as I have spent enough time on the phone with people trying to figure this issue out.
If anyone is able to give me a hand it would be greatly appreciated.

Hello JefferyPNichols,
It sounds likeyou are unable to either use Home Sharing between your devices or Airplay. If the former, I would recommend you use this article to help you troubleshoot the issue:
Troubleshooting Home Sharing
If you are talking about Airplay instead, use this article for iOS devices:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch
And this one for iTunes on your Mac:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
Thank you for using Apple Support Communities.
All the best,
Sterling

Can't rent movies/tv shows on apple tv and iphone

I've just recently updated my apple id to my current email address. All of my purchases show up with no issues. However, now, I can't rent movies or tv shows from my Apple TV and my Iphone (I can purchase music on my Iphone with no issue). I've even performed a restore on my Apple TV with no luck. I can rent them with no problem on my MacBook Pro. I'll wait for the download to complete and AirPlay from my Iphone to my Apple TV. Netflix, Home Sharing and all other services function just fine. All devices are on the same WiFi network as well. Even running the System Status report, everything's in the green. I'm frustrated and lost on how to correct this issue. All seem to work fine before updating my email address which has me thinking there was a glitch with that. Please help!!!

I actually had to go to the Genius Bar to get this solved. They made some adjustment, reloaded iTunes, and then it worked. Sorry, I can't tell you exactly what they did.

WAP371 - Apple iPads and iPhones

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Made all kind of modification (according info from Internet forums) and even reset it back to factory settings.
Firmware upgrade to 1.0.1.5 didn't solved my problems.
Questions:
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Would an external power ejector SB-PWR-12V2A-EU help?
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Sorry to hear that. I have never used those specific APs, but have fought with wireless issues with Apple devices and Cisco. Most always come back to 2.4GHz. 5GHz issues typically deal with range. 2.4GHz has much great ability to drive through walls, cubicles, and other man make material. Because of this, 5GHz only deployments typically require greater density of APs in building, unless the rooms are large and open where the radios do not have to pass through much to get to the computers they serve. On the other hand, 2.4GHz can be a nightmare where one or more of those previously mentioned interfering devices exist or there is high user to radio density. Have you tried something such as the free WiFi Analyzer app on Android to do you own site survey during peak business hours? This may not be relevant to you depending on your deployment. I have a few of my offices that are crammed in the middle of high rise buildings, with other businesses WiFi above and below them. That coupled with their own WiFi emitters can be a nightmare! Good luck and hope you find a workable solution.

My experience with Apple TV and HDMI/HDCP issues

I am convinced that it is the software update to 4.2.2 from 4.2.1 that is causing this issue. All forms of applications only worked once for me and then it reverted back to HDCP issues. I read several postings everywhere including plenty at Apple's forum and AVS where people were very frustrated with this HDCP issues. Anyways, here is what I did before taking it back to Apple store....I bought AUVIO high speed cables from Radio Shack which is rated very high and tried that and I still got HDCP issues when using NetFlix or AirPlay from iPad. Youtube from Apple TV always worked well without HDCP complaints.
I packed everything back and took it to Apple Store (you can return without re-stocking fee up to 14 days from the day of purchase). After 14 days, you cannot even return it and you can ONLY fix it. I waited for a Technician. They heard my complaints but didn't refute any of it (possibly because they have had numerous complaints on this product). It took 5 minutes inside for them to test and see similar issues with the box that I had. So, they have swapped it for a new box. Before I left the store, I checked the settings including software version and Audio/Video settings in the Apple TV that is connected at the store. I found three main differences none of which the Apple customer service staff agreed could be the reason for my problems (surprise!!)
1. The software update from the shelf and the one they were using was NOT updated to 4.2.2 (it was still running 4.2.1)
2. Because of the software update, the Audio/Video setting for HDMI had the options to toggle between Auto, RGBy, RGBhi & RGBlo bandwidth. I believe this was in place to make the HDMI interface output as component with higher or lower bandwidth but the newer update will ONLY give you the Auto option (!!!)
3. They had this directly Ethernet wired and not through Wireless network and were recieving the all the full bar strength signals. On the box that I returned, eventhough I have 18 Mbps speed at the house (any given time of the day), the Network speed test was taking a long time. Moreover, after the Apple TV network test, it doesn't spit out the outcome of the tests (a BIG bummer and useless for testing).
Anyways, I took the new box and hooked it up directly to my SONY BRAVIA XBR3 TV to one of the HDMI ports, disabled the feature to send or recieve data to Apple directly and did NOT update the software. It worked fine and have tested all of the options. From what I have read so far (I have only spent 30 hours of my weekend on this when Apple product hookups are supposed to take 5 minutes ONLY), there is NO guarantee that it will work continuously as people have had things work on them for 6 months and then suddenly have the HDCP issues.
Will wait to see....if it continues to work....

I figured it out. Had to go to general settings on the main screen and restart. Synch of audio is much better.

How Health App chooses between Apple Watch and iphone

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PS. Another interesting thing is that sometimes watch and iPhone measure the same number of steps and sometimes they don't and my little test shows that iPhone actually more accurate.

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If you're talking about the unified Apple ID and phone number for iMessage, if your phone number changes in the future, toggling iMessage off and then back on should update your number with the iMessage server. Also, you can choose not to be reached by iMessage at your phone number on your Mac in the Messages app preferences. If you mean the phone number associated with your Apple ID, this can be changed at any time by going to https://appleid.apple.com and managing your ID.

TS2972 apple tv and iPhone library issue

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