TS2972 Apple TV setup

I am able to access iTunes using an established ID and password, but I am unable to use the same ID and password on my Apple box used to access my NetFlix service

You need to use a proper network.

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TS2972 Apple TV Setup problems

My apple tv (3g) cannot load my library from my macbook pro. All software up to date and tried different network settings. I am using mobile wifi. Suggestions?

You need to use a proper network.

Apple TV3 setup reports that: "iTunes login failed - cannot sign-in until Network date and time has been set".

During Apple TV setup, I have not been able to complete the Home Sharing process. Computer/iTunes Home Sharing is setup, but ATV "blocks" its Home Sharing setup. After my Apple ID and password is entered, ATV reports a failure. Also, attempts to login to iTunes from ATV, ATV reports: "iTunes login failed - cannot sign-in until Network date and time has been set". It directs me to the Network tab, but there's no option to set date and time. I have no clue how to do that.
Help!!! Thanks in advance to anyone who knows how to solve this.

Welcome to the Apple Community.
There are things to look out for to make sure your Apple TV can reach the network time server, such as ensuring port 123 is open and only using the DNS address provided by your ISP, but since it was OK one moment and not the next, my guess is these settings are already correct.
As for the restart, did you try restarting by removing ALL the cables for 30 seconds.

Is it possible to skip Apple Mail setup assistant?

I've deployed Office 2011 to my compay's Mac users. However, after configuring Outlook, the default reader remains Apple Mail. Now, I know that you can change this setting in Mail's preferences and I'm currently doing so. My issue is that I've removed any and all email accounts from my Users' Apple Mail, meaning I have to deal with the Apple Mail setup assitant and create a bogus email account just to access Mail's preferences to change the default reader and pushing cancel in setup quits mail. Is there away to start Apple Mail without having to go through the setup assistant?

Bill Carter,
Also it would be so nice to have all the formatting and compositional tools in a toolbar just about the composition window, as in Entourage or Thunderbird.
If you have not already done so, in a New Message window, go to View Menu > Customize Toolbar. Some items can be added to the default set.
I have no experience with the toolbars available in Entourage or Thunderbird. If you would like to suggest additional toolbar items for Mail, you could submit feedback to Apple at this link:
http://www.apple.com/feedback/mail.html

Why haven't i received a Verification email to complete my Apple ID setup.

Why haven't i received a Verification email to complete my Apple ID setup.

You can also sign back in to https://appleid.apple.com/ and make sure that the information you provided is correct. If still no verification email, you can contact support
http://www.apple.com/support/itunes/contact/

Apple TV SetUp displaying Error Code 3905

Hi Guys,
I am getting the following Error 3905 when trying to complete the Apple TV Setup.
I am using a Wireless Modem, double checked the password, but cannot still connect.
I cannot work out why?

Error -3905
more
appletv Error 3905

Apple tv setup language

My new apple tv setup language is in Chinese. How do I get to english?

Welcome to the Apple Community.
Wrong Language (pre v5 software)
Press the menu button on the remote several times to make sure you are on the main screen.
Navigate to the menu on the far right hand side.
Select the first option in that menu.
Scroll down the next menu that appears and choose the 4th option from the bottom.
Select your language from the list available.
Wrong Language (post v5 software)
Press the menu button on the remote several times to make sure you are on the main screen.
Navigate to the menu on the far right hand side of the top row (not including the row of artwork)
Select the first option in that menu.
Scroll down the next menu that appears and choose the 6th option from the bottom.
Select your language from the list available.

Apple Mail Setup (change the way the view is on my end)

I need to hire someone about 13 on retainer, just to answer what I THINK should be easily answered questions. I have looked for about 15 minutes, searching for suggestions, others with similar issues, and at the end of the day, I F I N A L L Y found this 'start a discussion' button!!! Oh happy day! Now, the question that most might think ridiculously simple. On this page http://www.apple.com/osx/apps/#mail there is a pic of an open mail application. If I wanted to setup MY mail client (which is, of course, Apple Mail) to look exactly like the image in the ad for OS X Mountain Lion (mail) how might I accomplish that task?
AND, when I just went back to that page to get the URL, I noticed it states 'Mountain Lion.' I am still running Snow Leopard, and hoping that it really might not make a difference re the mail app.
AND, since I just 'opened the door' re Mountain Lion, with my Snow Leopard running just fine (and it took a while to get there, but I kept at it, and finally have seen the 'apple bugs' fading to nil, and downloads from apple fixing any 'bugs' so I really don't want to go to Mountain Lion, unless I'm really missing the "Next Big Thing!" (thanks to Vince gill for the song title)!
And thanks, really, to anyone that can suppress the urge to laugh at the quandry, and offer real help.
(remember, there are NO stupid questions......
only stupid people!)
And yes, that is a simple pun, aimed more or less at people like me. I'm foolish enough to believe that if I spend over $2500 on a Mac, instead of spending $1100 for a high end gaggledanger PC, with a free 4Gig external hard drive with every purchase until 3/1/2013, that I might get something that was mucho mas operator friendly.
But......on the other hand, owning 4 macs by now, I DO know that I have learned enough through a local Mac/Apple tech, and online support such as here, that I can download and install programs that used to baffle me, which brings me full circle back to the "should I buy the Mountain Lion software, and is it still considered an El Cheapo upgrade (from Snow Leopard) and have all the glitches (considering that this IS ... an Apple product, and is probably immune to such clutter as any issues with names consistent with insects and other gangster type vermin which have been known to 'infect' the lesser standard PC machines?

That format was introduced with OS X 10.7, borrowing, I believe, from the iPhone. I just booted back to OS X 10.6, and couldn't find a way to get the mail column on the left with the message on the right. I can do that in OS X 10.7.
If you want to upgrade, OS X 10.7 is available by calling the online Apple store, which in the US is at 800-MY-APPLE. OS X 10.8 Mountain Lion is available from the App store. Note if you decide to upgrade to either, that you lose the ability to run PowerPC programs, as that support was dropped in OS X 10.7. People with Office 2004 found that out when it wouldn't run after the update. Later version of Office are OK.

Exchange Server 2003 with Apple Mail Setup Issues

Hi everyone,
I've been trying my hardest to setup my designer's Mac on our Exchange 2003 Server with Apple Mail with little success. I was able to setup the Exchange account as the Outlook Web Access server is setup for IMAP. However, I seem to have trouble with the incoming and outgoing mail servers. Running through the Connection Doctor says that the account is connected, however the outgoing mail server is not responding. I am using the mail server info from my MIS guy. For examples:
I setup the Outlook Web Access Sever as: "OWA-XX/exchange"
- This seems to connect the account
I setup the Outgoing Mail Server as: "mail-xxx2", with password enabled. This server address was provided to me by my MIS guy
- The Mac claims is cannot access this server.
Any suggestions here? My buddy is running the latest 10.4 on a old PowerMac G4 QuickSilver.

My buddy upgraded to Office 2004 with Entourage which did the trick!

TS2972 apple tv can't sign in to iTunes Store until the network time has been set. this is an Apple generated message. what does it mean? how can i fix it? very very very simple questions but there is no reasonable answer from Apple anywhere on the intern

this is an apple generated message. simple!
what does it mean? so far no one at apple has a clue.
how do i fix it? nothing even begins to address this issue so far. generalities about system setup show a lack of respect for customers. yes my system is plugged in and i have reset and rebooted and rechecked everything. i need help because this a real problem that needs a real solution, not more platitudes.
help please, not more wasting of my time. i have spent an entire afternoon on this already.

this is exactly the kind of response i expected, almost begged support to please not do this to me and yet there it is another meaningless, non helpful, standard template response to restart my apple tv.
this does NOT work which is why i am contacting you. i have tried all suggestions about unplugging and restarting and nothing works.
i live in an apartment and logon to the provided wifi wireless. so i do not have access to a router. however, management says they have talked with their provider and have been assured that the required ports are available.
remember all the jokes about how bad windows was because the solution was always to re boot. funny huh? how is apple any different.
i have been to the local apple care store and they are clueless, too.
should we just end it here and you admit that i will not be getting any support from apple on this one? i got the ipad because my kids were such big fans. it is difficult for me to share their enthusiasm.
at this point i am just curious about how you say you cannot support your own product so i can complete my file on this contact.
thanks...sorry it was you who got this problem..

Does Apple Pay setup with camera support portrait mode credit cards?

I have a credit card that the front face is in portrait mode instead of the traditional landscape view. I tried to used the camera to setup this card in Apple Pay but it would recognize it. I had to set it up manually so I could use that card. I was wandering if Apple Pay camera setup is compatible with those types of cards.

WiseJD, that's a good way to test the theory, I agree. But I'm not really blocked on doing anything here, this is more about technical curiosity. So I don't plan to try that test, since signing out of iCloud means iCloud photos and docs get deleted from the phone and I'd have to get them downloaded again later. The hassle exceeds my level of curiosity.
However, a co-worker pointed me to the iOS Security Guide (Apple Pay starts on page 24). The second paragraph on page 27 says, "This allows iOS to instruct the Secure Enclave to render cards unusable by marking its copy of the AR as invalid under the following scenarios:
When the passcode is disabled
The user logs out of iCloud
So there is some connection to one's iCloud Apple ID. The connection appears to be quite minimal, but I accept this as sufficient circumstantial evidence that for users with two Apple IDs, one iCloud and one iTunes, the iCloud Apple ID is the one Apple Pay looks at when deciding whether to offer to include your existing credit cards.
I'll stick with that as my theory unless someone presents a counterexample. That is, if someone says they use separate Apple IDs on their phone for iCloud and iTunes, they have no credit card in the iCloud account, and Apple Pay *does* offer them the chance to, "Use Card on File with iTunes," (from their iTunes Apple ID).
Thanks.

HT6030 Apple Mail setup Issues. I have issues trying to use apple mail even after all updates and fixes. What else can i do to try and use it?

Does Anybody have issues setting up the mail accounts in apple Mail. I am trying to set up Google mail accounts and icloud account with no luck. All recent updates is done and still it does not setup. I have re-installed the OSX and still no luck.when it does accept the passwords it does not appear in the mail application so i can still not send and receive!!!!! PLEASE any help will be appreciated.

Have you Enabled Two Step Verification Recently with Gmail?

Apple Account setup for severely disabled individual

I have a severely disabled 19 year old son who has a new iPad which is primarily intended to be used as a switch operated communication device. He is very keen to access iTunes and the AppStore so I need to setup an Apple account in his name but because his iPad is accessible to other people in his life, I also need to have control over any purchases that are made. Since my son is deemed to be an adult in law, I wonder if anyone can tell me if it is possible to setup an Apple account in his name, but as a family member, with family sharing, linked to my account?

Hey bryanfern,
It is certainly possible to set up an Apple ID for your son using this page -
Apple - My Apple ID
You can also set up Family Sharing to include him. This article explains how -
Family Sharing - Apple Support
One point you mention is having control over account spending. In a family sharing group, the organizer agrees to pay for all purchases made by members of the group. For members of the group under 18 (this age may vary by location) the Ask to Buy feature is available. It is not available for members over that age, however. See this article -
Request and make purchases with Ask to Buy - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

Apple Pay Setup with 2 Different iCloud Accounts?

Hello,
I have 2 different iCloud Accounts.
One (my main account) in Canada.
The other one in the United States.
I am with citi bank in the US.
Can I setup Apple Pay on my iPhone 6 with the US iCloud, but keep my main Canadian iCloud account as the main account to sync everything (contacts, bookmarks, calendars, etc) without the US account interfering.
i.e. I would only want to use my US account to setup Apple Pay.
Thanks,
Nicolas

Hi Nicolas ....
I understand what you are trying to do but only one iCloud account is allowed per device.
Apple Pay is only works in the United States.

APPLE ACCOUNT SETUP

Hi everyone, I'm using SN successfully but... when I setup a new Apple Account to use this discussion the only way the Apple site would allow me to register was to use my email address as my "Name" and I can't find any way to change this. Is there a way not to have my email address displayed as my "Name". My Apple ID is fine, why can't I use that? If so how? Apple support in Australia agreed that the registration page had issues and would only accept am email address as a "Name".
Anyone had the same experience?

Hey bryanfern,
It is certainly possible to set up an Apple ID for your son using this page -
Apple - My Apple ID
You can also set up Family Sharing to include him. This article explains how -
Family Sharing - Apple Support
One point you mention is having control over account spending. In a family sharing group, the organizer agrees to pay for all purchases made by members of the group. For members of the group under 18 (this age may vary by location) the Ask to Buy feature is available. It is not available for members over that age, however. See this article -
Request and make purchases with Ask to Buy - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

TS2972 Apple TV setup

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