TS2972 Home Sharing Issue - Help!

I can view the library in the left hand pane; however, when I select it will not load the music.  It states "Loading "XXXXX Library" and then defaults to the music library.  Can you please help! 

Hi there,
You may want to review the process for importing media using Home Sharing in iTunes 11.
iTunes 11 for Mac: Use Home Sharing to import items from another iTunes library
http://support.apple.com/kb/PH12286
Hope that helps,
Griff W.

Similar Messages

  • TS2972 Home Sharing Issue

    When using Home Sharing for the first time, we enabled Home Sharing, signed in with my appleID on 3 laptops on our home network. Computer 1 could see Computer 2 and 3 which both download in a few seconds and no problem sharing music. Computer # 2 and #3 could also see both other computers and share between each other (between 2 and 3). However, even though # 2 and #3 could see computer #1, it would not load computer # 1's library, it just keeps saying "downloading "X's" libary" but it never get there, just keeps chugging along. Library # 1 is not significantly larger then the other two. Anythoughts on what might be causing this? Computer #1 and #2 are both Windows 7 machines and #3 is Windows XP.
    Right after I posted this, I figured it out. Under preferences and home sharing, the box wasn't checked to share my entire library. Works fine now. SInce it was acting like it was downloading I hadn't checked that.

    Hi there,
    You may want to review the process for importing media using Home Sharing in iTunes 11.
    iTunes 11 for Mac: Use Home Sharing to import items from another iTunes library
    http://support.apple.com/kb/PH12286
    Hope that helps,
    Griff W.

  • Apple TV Home Sharing Issue (SOLVED for me)

    I had been having problems with Home Sharing while other functions (Netflix etc) worked fine.  My setup is wireless using Time Capsule.  My network was "open" (password not needed).  I had tried everything from recycling my DSL modem and Time Capsule and turning Home Sharing off and on (on my computer and the Apple TV) without success.
    My Time Capsule has the ability to connect at 5GHz or 2.4GHz.  Additionally, my networks may or may not be password protected.  I finally changed to a network that required a password and my Home Shareing issue ended.  Since that network change everything works fine. 

    I was going crazy trying to play music from my Itunes library and watch slideshows of my photos as, once started, the application would quit within a minute of starting. I called Apple Support and tried everything they sughgested - restart, restore etc. Finally, I turned my router off and let it reset. When I turned it back on. everything worked. I could have saved a lot of aggravation had I been instructed to do so originally.

  • Potential Solution: Home Sharing issues with iTunes 10.6

    TL;DR: On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
    Folks,
    Wanted to share my experience with Home Sharing issues after upgrading to iTunes 10.6. These forums a rampant with reports of the issue, so I'll defer to the search field above if you don't know what I am talking about. In short: iTunes 10.6 seems to have busted Home Sharing.
    For those who do, here's what I found:
    For some reason, is saw a very large number of established sessions from my Apple TV (ATV) into port 3689 on my Mac. This is the port that ATV uses to query iTunes to see what's available via Home Sharing (e.g.: what movies, songs, pictures, etc are available for display on the ATV).
    A sniffer cap and some observation of the power indicator on the ATV indicated that while it was sleeping, the ATV was querying iTunes. It would power on for a sec (wake on LAN, maybe?), issue some queries, then sleep.
    When this happened, the TCP sessions created were never town down. As such, I would eventually see 200+ established sessions on port 3689. I don't know exactly how many it took to make this happen, but when I saw this, iTunes stopped accepting new connections.
    Of course, bouncing iTunes would remedy the issue for a while, but it would return.
    On a hunch, I changed the power settings of the ATV to never sleep. Since then, I have not had any issues. Granted, it's only been a couple of days, but it seems to have done the trick.
    I would be interested to hear if it works for others.
    Happy viewing,
    Chris

    Thanks for posting this.
    I've been searching for an option of how to approach this problem.
    I picked up the new AppleTV when it was released, but it has made iTunes fairly useless from a Home Sharing standpoint.
    I also observed the massive number of TCP connections being opened against iTunes, but never closed.
    As expected, I could manually kill a few of these connections, and then could connect again, even without closing iTunes.
    I performed most of my testing with Windows 7, but while troubleshooting I had the same issue with iTunes on an old Mac Mini I had sitting around.
    I will try your solution, which makes a lot of sense, but it would be nice if Apple fixed the real problem.
    Thanks again.

  • Home Sharing Issue Windows 7 x64 and Ipad 2 - Please Help!!!

    Hi all,
    Having problems getting remote sharing to work. I am able to pair the ipad with my itunes library so obviously they can see and talk to each other but when it searches for the home share it gives message "could not find".
    not sure if its relevant but i also cant sync the ipad wirelessly.

    Those that have issue with Apple TV will be here those that don't won't because they will be just enjoying themselves.
    A few more things to try.
    To force quit Remote on your iOS device, double-click the Home button (to view your recently used apps) and then touch and hold the Remote app icon until it begins to jiggle, then tap . Remote is added to recent apps again the next time you open it.
    Do you have the latest iTunes 10.5.1?
    Is iTunes > Preferences > Sharing tab > Share my library on my local network
    and Share entire library selected.
    Is your iTunes > Advanced > Home Sharing turn ON? (Try also to sign off and sign back on again)
    Reboot your router (also update your router)
    Is your router WMM On?
    Remote uses TCP port 3689 and UDP port 5353 to communicate with your iTunes.  To configure your firewall to add these ports.

  • TS2972 Home sharing help :

    This used to work and I don't THINK I've changed anything. My main library on my PC is "Home Master" (so my typical main iTunes librabry on my PC when I open up iTunes). It's media files are in "iTunes Master" (public folder). I can see library "Home Master" on iphone but it's empty ? I don't think the iPhone "points" specifcially at "Home Master" but just picks it up from iTunes settings. Yet the PC knows how to find all the files in Home Master.
    And iTunes is fired up when I attempt to access the library from my iPhone.

    Home sharing only works on the same network.
    You can download past purchases from iTunes or wait until you get back home and copy all the content to the "new" computer or a flash/external drive to take back to school with you.

  • TS2972 Home Sharing help needed

    Hi, what do I do if I there is no button at the bottom of the itunes window for homesharing

    Movie/TV rentals, Netflix etc are separate from Home Sharing, which is using your local network. There's something amiss there.
    http://support.apple.com/kb/TS2972

  • Partial home sharing issue between 3 devices...

    i have an old mac computer, an iPad and new macbook pro. I activated home sharing but only the music from my old computer is on the new one, so everything i bought on my iPad recently is not shared. How can I update a central library and access my ipad and old computer music so I can share all on each device?

    Hi luneymoo,
    If you are having issues setting up Home Sharing across all devices, you may find the following article helpful:
    Apple Support: Troubleshooting Home Sharing
    http://support.apple.com/kb/ts2972
    In particular, you may want to verify that all of the content was purchased under the same Apple ID:
    Apple Support: Recovering a forgotten iTunes Store account name
    http://support.apple.com/kb/ht1920
    Regards,
    - Brenden

  • Apple TV/Home Sharing issue

    I was having some remote and keyboard issues so I reset my AppleTV to it's original settings and updated it. Good news is my remote and keyboard are now working fine. Bad news is, none of my Home Sharing is working. My Apple TV and iTunes have Home Sharing turned on with the proper AppleID. When I select "Computers" from the main menu of AppleTV I should be able to see my iTunes library. Instead I get "To access your iTunes library on AppleTV, turn on Home Sharing in iTunes..."
    My AppleTV has the latest software update, my AirPort is working fine, and I'm running the latest version of iTunes on Mac OS X. I've gone through all of the trouble shooting tips and I'm stumped.
    Help!

    Hi JimmyNorth,
    If you are having issues Home Sharing to your Apple TV, you may find the troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
    Apple Support: Troubleshooting Home Sharing
    http://support.apple.com/kb/ts2972
    Regards,
    - Brenden

  • TS2972 Home sharing is enabled but can not see shared libraries on any devices

    I don't see my shared libraries on authorized computers, iphone, nor  Apple TV. 
    Ran netstat -an
    and see the listener for TCP tcp port 3689
    Also see an entry for udp port 5353.
    I can open a connection to the tcp port 3689 via a java api program and telnet.
    I also used TS2972 to help with thiss
    the only thing I did not do is reset the router but since I can open the ports I don't beleieve it is a router issue
    All devices ere connected to the same router
    All devices are using the same apple id
    Need this to work to get the most out of the iphone and apple tv
    any ideas are appreciated

    I have set the apple ID in the Home sharing setting on windows. Also set it on the iPhone and Apple TV and also shared another library on another windows iTunes application. I don't see any shared libraries on any device. Both the pcs only show the local  libray.

  • TS2972 Home Sharing with ATV stopped working after upgrade to iTunes 11

    After upgrading to iTunes 11, my two PCs are no longer visible to Apple TV or the iOS Remote App.  I went through all the steps in "Troubleshooting Home Sharing" http://support.apple.com/kb/TS2972 without success.  In additions, I tried:
    Turning Home Sharing off, then on again on both PCs
    Re-created Firewall rules for iTunes
    Ran a factory reset on Apple TV
    Disabled iPV6 on the network adapter, based on a blogger's fix for an iTunes 10 problem
    Some other observations:
    Home Sharing was working with Apple TV an hour before I ran the updates for iTunes 11 and Apple TV. 
    The Apple TV and iOS Remote App are working together, so the network settings must be correct.
    The PCs in question are running Window 8 Pro 64-bit and Windows 7 Pro 64-bit
    The two PCs can see eachother's iTunes.
    It seems likely this is an iTunes 11 issue, but upgrading ATV2 at the same time clouds the diagnostics.
    I was just about to order two more Apple TVs, but now have second thoughts now that my ATV2 is just a doorstop. 
    Any suggestions? 

    You are not alone with issues related to the e1000e (but all they concluded was that reloading the module makes it work again):
    https://bbs.archlinux.org/viewtopic.php?id=145564
    It seems like this is more your issue:
    http://permalink.gmane.org/gmane.linux. … devel/8932
    But if none of those boot flags work for you, then there's not much you can do, and you'll have to write a script to reload the module each time after initial boot finishes I guess until the module gets fixed.
    Also, power management of the PCIe interface causes the e1000e to shut off after a while as well (lots of people on CentOS noticing this):
    http://serverfault.com/questions/226319 … ie-aspm-do
    So you can use that boot parameter to stop that from happening, if that becomes an issue for you as well.

  • Home Sharing issues since iTunes 11.0.5, unable to play movie/tv content it just hangs on the spinning sprocket

    Every since my upgrade to iTunes 11.0.5, I have had problems with my AppleTV homesharing with iTunes.  The media, (Movies, TV Shows, etc) hangs on that spinning sprocket/gear wheel or show's the first frame of the movie and never loads or plays.  I have to continually restart the AppleTV or iTunes, sometimes even restarting my iMac or the Network Router.
    Does anyone have a work around or solution to this issues, it is making me mental having to restart after each screening.
    Thanks....

    Hey Phyxius38,
    Great troubleshooting so far! While you may have attempted some of these steps already, I wished to provide you with this article just in case:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Thanks,
    Matt M.

  • TS2972 Home Sharing, Bookmark update & reading list all stopped syncing since software upgrade

    After Apple TV, iTunes and phone update nothing will sync with my PC!!

    Home Sharing is working perfectly fine for me, and I'm quite sure many others. I'm using Windows 7, a Linksys WRT54G router with WPA2 security enabled, and iTunes 10.1.2. It would help if you could answer a few questions:
    1- Let's start with the obvious -- what version iTunes are you using? (you need 10.1 but didn't say)
    2- Have you enabled Home Sharing on your computer and ATV?
    3- What router make and model are you using? I don't know of specific issues here, but others may.
    4- Is the ATV hooked up to your router via ethernet, or wireless? If wireless, try ethernet at least temporarily if you can, just to narrow down the problem as it may be a wireless configuration in your router's settings.
    5- Using the Remote App on your iPhone, can you control the ATV? Or, can you only stream audio to ATV from your iPhone? If Remote works, can you get to YouTube, Netflix, or the iTunes store and successfully play any content?

  • TS2972 home sharing is on but can't access library

    home sharing is on but can't access itunes library

    I just went through a lot of noggin scratching over this very same issue. Let me offer this advice: There are three places in iTunes 10.6.3 that could affect an Apple TV's ability to access your library. First, make sure that you turn on Home Sharing under the Advanced menu in iTunes. Then, go to Preferences and under the Sharing tab, check the box that says "Share my library on my local network." Finally, under the Parental tab in Preferences, there is a checkbox to disable Shared Libraries (although if this has been checked, it will say so under the Sharing tab). I hope this helps.

  • Pc to laptop connecting home sharing issues

    i recentely got a new windows laptop and wanted to transfer my music from my pc to the new laptop. i signed into homesharing on my pc and it connected. once i did so on my new laptop the home share did not appear on my itunes. i was able to sign in but the actual home share icon hasnt appeared at all.

    Hi jasgarc14,
    Thanks for using Apple Support Communities.  This article has some steps you can take for troubleshooting Home Sharing:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Also, in case it is helpful, here are some other ways to move your music to a new computer:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Cheers,
    - Ari

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