TS2972 My computer is on and has network connection and home sharing is switched on in itunes but my apple tv just says turn on home sharing! Its driving me up the wall I have used it many times before but just today cant get it to work! I have tried turn

Please help! I use my apple tv only to view photos on my tv from my macbook pro every few months - it has always been slightly unreliable and usually takes some fiddling to get working but today nothing is working!! The message on the tv screen from apple tv is that I need to turn on home sharing on my computer but it IS ON!! I have tried turning it off and on again, I have tried turning everything off and restarting but nothing is working today :-( and I have friends coming round for a slideshow in half an hour :-(

Amber22P wrote:
So, my ipad suddenly frozed. Its stuck ...
Perform a Reset...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

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Using onestep dvd form movie (which I have done, successfully, many time before but now, the comuter ejects the disk 5 minutes before it is finished, and teh disk is blank, any thoughts anyone?mes before

with i dvd, using onestep dvd from movie (which I have done, successfully, many time before) but now the comuter ejects the disk 5 minutes before it is finished, and the disk is blank, any thoughts anyone?

with i dvd, using onestep dvd from movie (which I have done, successfully, many time before) but now the comuter ejects the disk 5 minutes before it is finished, and the disk is blank, any thoughts anyone?

The application "Numbers" can't be opened. I have used numbers many times before and cannot currently open the application.

The application “Numbers” can’t be opened. i have used numbers many times before and cannot currently open the application. My Mac is a 10.9.4 Mac.
thank you, Mary

Hello maryfromkailua,
Unresponsive apps can be frustrating. After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning app issues:
OS X Mavericks: If an app freezes or quits unexpectedly
There are several solutions to try.
If the app is frozen, force quit the app. Press Option-Command (⌘)-Esc, select the app, then click Force Quit.When you force an app to quit, you may lose unsaved changes.
If the app quit, reopen it by clicking Reopen in the dialog that appears.
Restart your Mac.Methods for starting up your Mac
Read the app’s documentation to check if it’s compatible with your version of OS X.
Open another file in the app. There may be a problem with the original file.
Check for updates to your software.Keep your Mac up to date
Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
Restart your Mac in safe mode.Start up in safe mode
Use Disk Utility to repair your computer’s internal disk.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I have tried several times to install Firefox. It simply does not function. I have used it many times before Windows 7. Any suggestions?

I have tried many times to install Firefox. It installs but will not connect to the internet. I have I.E. Opera and Chrome in use so it's not my connection. I have used Firefox many times in the past, why is it not working currently. I have Windows 7 as an operating system and running Norton 360.

https://discussions.apple.com/docs/DOC-6131

Card details on debit card declined message. Used card many times before please help

I've made many purchases before on this card only all of a sudden istore and the app store are refusing it. Every time I try to download an app it says there is a billing problem with a previous purchase please update your information. Every time I do it says your payment method was declined please enter another payment method. But I've been using this payment method for over a month and half now, so whys it doing this now. Please help, I've tried changing my password, I've tried re entering all the information, but nothing's working. I can't even update my apps because of it.

If your card isn't being accepted, there is a reason it is being declined. Maybe you made a small typo with the address you entered, maybe an abbreviation is off, but something is causing your credit card company to deny the charge. These types of online vendors automatically send the details you entered to your bank's computer system, so even tiny differences like entering "St." instead of "St" are enough to cause problems. If that isn't the problem, you'll need to sort it out with your bank.
The message about your previous purchase means that iTunes was never able to receive payment for an order on your account. If your card keeps gettng declined, you might need to pay for that order with a different credit card or an iTunes gift card before you can buy anything else. You should probably email iTunes Store support to see if they can look over your account and locate the source of the problem is.

Firefix is now selectively stopping connectins to sites I have used hundreds of times before

This is the error message I am getting....doesn;t help to eliminate the cookies form this site
Secure Connection Failed
The connection to www11.voyaretirementplans.com was interrupted while the page was loading.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
I am also getting this same message when I try to connect on a link in my Nationwide software - they tell me it is my brower's problem not a prolble with the Nationwide site or it's links.

The website may try to fallback to TLS 1.0 in a way that is no longer allowed in current releases or may be using a deprecated cipher suite.
* TLS_RSA_WITH_RC4_128_MD5
You can open the <b>about:config</b> page via the location/address bar and use its search bar to locate this pref:
*security.tls.insecure_fallback_hosts
You can double-click the line to modify the pref and add the full domain (TEXT) to this pref.
If there are already websites (domains) in this list then add a comma and the new domain (no spaces).
You should only see domains separated by a comma in the value column.
If this helps then you can contact this website and ask them to look into this.
*https://developer.mozilla.org/en-US/Firefox/Releases/36/Site_Compatibility#Security
*https://developer.mozilla.org/en-US/Firefox/Releases/37/Site_Compatibility#Security

HT204371 Hallo - I'm sure this question has been asked many times before but still can't get my head around it

I have an 'n' version Airport Express (1st Generation) and want to use it to AirPlay music from iTunes on my Mac to my HiFi in the next room. That's all I want to use it for. Have set it up to join an existing wireless network. However it will only work with an ethernet cable connected to the router. Loses the green light when cable is unplugged. As the hifi is in the next room I want it to work wirelessly, otherwise there'll be cables everywhere (as at present - ugh!) What do I have to do? What setting needs to be changed. Thanks.

Well, I'd all but given up and decided I'd live with it ethernet connected with wires draped everywhere...then I had another look this moring and found this:
http://support.apple.com/kb/TS2098
I have a non Apple, older (Thompson) router. After a factory reset, and when going through the 'join existing network' procedure when sked for the WEP password you need to put a $ before the password...and hay presto...the set up completes and...AirPlay works! I suspect many might not have discovered this page of support information and will have been as frustrated as me for many many hours!

Mouse moves by itself down to dock (even when physically unplugged and no network connection) and starts clicking open the applications in a row! Always does the same thing every few hours. What is happening?

Craziest thing ever.
I cannot find this happening to anyone anywhere online, but this is seriously the weirdest thing I've seen in 20 years. I've done everything I can think of to try and prevent this, EXCEPT for two things... one of which is being tested right now: login as different user and reinstall the OS. For the past 30 minutes, I've left it logged in as another user to see if it happens again.
Things I've tried:
- New mouse
- New keyboard
- No mouse or keyboard
- Repair permissions
- Reset PRAM
- Turn off any extraneous applications that launch at login
- Firewall blocks / Stealth mode
- Remote management OFF
- No network connection at all
No matter what we tried above, it still happens. Again, I am currently logged in as a completely different user to see if it happens here.
If you were to see it in action, it would freak you out. The mouse literally just starts jumping around on the dock opening applications. We have not found a pattern for when it actually happens. It just happens.
Any ideas, friends of the forums? Thank you in advance.

Thank you so much BDAQUA and RRFS.
I can't confirm it, but I think I just figured out what is causing the issue. This is a school computer, and there is a SMART Board hooked up to the Mac via USB. Thanks to BDAqua's post, I realized the "ghost" vanished and never came back when the SMART Tools application was closed. Through all of this troubleshooting, I failed to realize a GIANT mouse was still attached to the computer.
I have not returned to the classroom to confirm any of this, but I would bet that either something is on the SMART Board causing the "touch" to occur or the software just needs to be reinstalled. Again, I've confirmed nothing, but it sounds like it MUST be related to the touch screen SMART Board.
Thank you all who gave this any thought. I apologize for not physically removing all peripherals... I hope this works. I'll be back there tomorrow. If you don't hear from me again, that was definitely the issue.
Thanks again!

How do you get the personas to work when you scroll the pointer over it? i cant get this to work. i have to wear it just to see how it looks

when you mouse over the persona it should wear it so you see how
it looks. my wont do anything. i have to wear it to see if i like it and
if not then i have to remove it. is there something i need to enable
to get this to work. im using firefox 4 with windows xp.

Previewing a persona only works on sites that are white-listed via an allow exception.
You can see the permissions for the domain in the current tab in:
* Tools > Page Info > Permissions > [X] Install Extensions or Themes
* Tools > Options > Security : "Warn me when sites try to install add-ons": Exceptions
Make sure that you do not use [[Clear Recent History]] to clear the 'Site Preferences'.
See http://kb.mozillazine.org/Themes#Lightweight_theme

Laptop wont read pdf files and I do have adobe and used it many times before. Using firefox as always and cannot locate download after I have asked it to be saved to my computer

help!

Have you tried deleting all previous versions of Adobe first?
If not, do a search for it on your mac and then uninstall. Then download the most recent Adobe and search for that, then launch it from the search window.
I'm no expert, but I had the same problem and this worked for me. It's on the Adobe help page, follow the link from where you're downloading it, there's a few good suggestions there.

I want to transfer my photos from iPhone to my macbook pro as I have done many times before but I pressed (don't trust instead of trust) accidentally and now can't access the photos at all on the computer.

My phone is an iPhone 4
computer is a macbook pro OS X 10.8.5
When I plugged in the phone it asked me to unlock the phone with my password which I did.
Then it asked if I trust the device and I accidentally pressed don't trust. On the computer ( iPhoto) it told me there were no photos on the phone)
I tried unmounting the phone and retrying but get 0 photos now when there are many new ones.

iOS 7 devices need iTunes 11.1 or newer to sync. Depending upon your computer and the OS it is running, you may not be able to upgrade to iTunes 11.1 based on the requirements for iTunes 11.1. What computer and OS are you running your iTunes on? From the iTunes download pages I see the requiorements are:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store

I'm trying to import photos from my SD card into iPhoto, which I have done many times before, but now I'm not seeing the "Import All" button to start the import.

I have an iMac, with an SD card slot, equipped with iPhoto '11(v9.2.3), and until recently have imported photos from my SD card without problem. But now, after turning on iPhoto, and inserting my SD card, nothing happens, except that a "canon_dc" icon appears on my desktop. The "Import All" button no longer displays above my previously imported photos and I am, therefore, unable to complete the photo import. Has something changed?

By design, the organizer (and any other database management systems) is there to prevent you from duplicating your media files. The catalog management allows you to have the same image in different categories or albums. Duplication in different folders is to be absolutely avoided.
The same image file can have multiple tags like 'family', 'vacations', 'birthdays' and be present in three different albums with the same names. On obvious advantage is less disk space. Another one with your present folder system is that if you edit one of your duplicates, the other ones are unchanged.
I don't see an easy way to make your present folder structure simplified for the organizer ...

HT1212 I have forgot my ipod touch 4g passcode since i have used it many days before and its complicated that i need the photos and videos

how can we get the data from a locked ipod touch or even how to get the passcode

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you can't make a backup, you only way to get data is to:
- Restore from an existing backup
- A data recovery company
- Maybe via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official

I have an iPhone 4s, trying to FaceTime an iPad 4, like I have done many times before, but all of a sudden when I receive or try to make calls, it says connectin, then beeps and says Facetime failed everytime, its never happened before.

please help!

There are numerous reports of this in the last few days. Here is just one of many previous discussions: https://discussions.apple.com/thread/6099611?tstart=300

HT3050 I replaced the batteries correctly as I have done many times before but the keyboard does not turn on. What else can I try?

I replaced batteries correctly on my wireless keyboard but it does not turn on. Anything else I can try?

I would try different batteries.
Barry

TS2972 My computer is on and has network connection and home sharing is switched on in itunes but my apple tv just says turn on home sharing! Its driving me up the wall I have used it many times before but just today cant get it to work! I have tried turn

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