TS2972 wat if someone else apple id is on the phone..do i need to delete that...and how do i do that

im having trouble home sharing with my iphone 3gs...i have another persons id on the phones music...can i delete that..cuz i dnt kno their id....please help me...oh and i have only on computer in my home so wat do i do....?

On your iPhone go to Settings > Video and enter the correct home sharing informaiton (your apple id and password) in the appropriate fields. You may have to scroll to the bottom to see this. Also, do this in the Settings > Music app. The home sharing account should match what you put into your iTunes application when you enabled it. If the account used is no longer valid, just enter the correct account and you should be all set.

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HT204053 I tried to buy some thing from APP. But it always show someone else apple ID. there fore I can not use my passward. And I can not use my Apple ID when I want to buy something from App. How can I fix it?

I tried to use my iphone to buy app. But it always showed difference apple ID. Not my apple. Therefore I can not buy app. I dont know how to fix it.

What id shows at the bottom of the Featured tab in the App Store app on your phone ? If it's not your id then tap on it and log out of it and you can then log in with your id.
If you have any apps or other content from the id that is currently showing then that content will be tied to that id e.g. only that account will be able to download updates to its apps and make in-app purchases in those apps

Macbook Air Already Registered To Someone Else, Apple's Problem or JB HI-FI's Problem?

Hi every,
I purchased a Ex Demo Macbook Air from JB Hi-FI 2 weeks ago which is a 2011 model, ( salesmen said it was mid 2012 ) but anyways that's another matter. I was using my Air today and i experienced a fault with the sound, I was on the desktop and went to open an app and then a sound started (like a static ticking) which was loud and i was unable to close the app as it never opened and i couldnt restart or shut down.
After holding the power button down to restart it, i thought, i should register this new Macbook Air under my account, incase something is wrong with it.
So i went to the apple site and logged in and entered my serial to register it for the 1 year warranty cover and low and behold, it's already been registered! Also the service repairs is valid for another 4 days, Phone Tech Support is expired, Applecare extention option expires in 4 days also.
So moving forward, This product i have bought is registered to someone else. Am i in my rights to request a brand new unit, and if they don't make mid 2011 models anymore and I entitled to a lastest model? Under the retail purchasing laws i am entitled to 1 year warrenty and the services provided when purchasing IE: phone support etc.
On Apple's website it says the following:
If you believe the information shown for your product is incorrect, you can submit your proof of purchase online or by fax. Your sales receipt is needed for Apple's 1-year limited warranty and AppleCare Protection Plan validation, so be sure to keep it in a safe place. Apple's 1-year limited warranty is the same whether or not you register.
My problem now is, after experiencing the sound fault i experienced, should i try and talk to JB HI-FI or fill out the proof of purchase for Apple and subit to them and see what happens?
Thanks in advance for your advise, and i hope this makes sence.

should i try and talk to JB HI-FI
Yes. You should take the computer the place you bought it from and talk to them.

I keep receiving Reset email password emails. The most recent one was actually addressed to someone else... i.e. the name in the email not the email address. why is this happening??

I keep receiving Reset email password emails.
The most recent one was actually addressed to someone else... i.e. the name in the email not the email address. why is this happening?? I am not requesting to reset my icloud email password.

That's probably because it's been sent out to a Bcc'd mailing list and that's the name on the main version. This is so that you don't see the other names.
If it doesn't come from something @apple.com then it's spam. Even if it appears to it's probably spam. If you want to change your password go directly to http://appleid.apple.com - do not follow any links in the email (even if they appear to lead to that address.)

Someone else bought an app on the store. I had already purchased the app before on my other computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again on MY account but...........

Someone else bought an app on the store on my new computer. I had already purchased the app before on my old computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again through MY account. When I click INSTALL it asks for ID, but it shows up automatically with the other person's ID, so I delete that and enter mine instead. I then click SIGN IN, but then it says "Unknown error", then I click OK, then it says "We could not complete your request. There was an error in the App Store. Please try again later. (4)". How do I get rid of all info of other people's IDs so I can get the app through my account again?
The app that I'm trying to download actually might have been a pirated app. But I deleted it, so why is it not letting me get it through my account?
Please help!
Thanks

you may delete this discussion. I fixed the issue

Hi, I bought my iPhone in Canada but have moved to Australia. I need to speak with someone at Apple Canada what is the best way to do this? Is there is an e-mail address?

Hi, I bought my iPhone in Canada but have moved to Australia. I need to speak with someone at Apple Canada what is the best way to do this? Is there is an e-mail address? When I call the Apple Canada number it says I can't call from my location.

In what way did you buy your iPhone? If you paid full price at the Apple Store then your phone should be provider unlocked and should work with practically any SIM card you choose to insert in it. If you bought it cheaper with a contract then it's provider locked then your best bet is to call your cellular provider in Canada. Be sure to note your IMEI number (Settings > General > About) as they're going to need it to do an unlock. Be aware they may or may not charge for this.

I have a IPhone 5 and Iphone 5s. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Anyway to solve this problem?

I have a IPhone 5 and Iphone 5s, each phone is activited with a different service provider. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Hence you do not know exactly which line the caller called. If you answered using the wrong phone, then anyone calling the other number will not get through. Anyway to solve this problem?

Hey David Koh TP,
Thanks for the question. It sounds like your devices are set up to use continuity together. Specifically, it sounds like you are signed into the same Apple ID in FaceTime, and have iPhone Cellular Calls enabled. To resolve your issue, simply disable this setting:
Connect your iPhone, iPad, and iPod touch using Continuity
http://support.apple.com/kb/HT6337
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.
Thanks,
Matt M.

I have two Apple IDs and when I got an Iphone 6, only the apps from one Apple ID are on the phone. How do I get my other apps on there?

I (stupidly) have two Apple IDs and when I got an Iphone 6, only the apps from one Apple ID are on the phone. How do I get my other apps (from my old Iphone 4) on my new Iphone? Thanks

You can use the same appleid that you purchased the apps with on the phone for the App store. Settings> iTunes & App Store and continue to use the other id for everything else allowing you to have access to your previously purchased apps. You can then either sync or download the apps without paying for them again.
It can be quite handy having two appleids - it can be quite useful if you can manage them correctly. One id for the store and one for imessage is good for privacy if you have the same id in use on another device.

Recently the sound on my Iphone 4 for texts, and email alerts started working intermittently. I have upgraded to the latest software and the Apple store even replaced the phone but safe issues

Recently the sound on my Iphone 4 for texts, and email alerts started working intermittently. I have upgraded to the latest software and the Apple store even replaced the phone but safe issues

For each mail account, along with designating a primary SMTP server, you should be able to just turn off any and all other SMTP servers you have listed. In that case, if there is a problem with comcast, the message send should just fail.
Also make sure your comcast smtp settings are correct (port, likely 587 but might be something else for comcast, whether you should be suing SSL or not, do you need authentication or not).
You might find the comcast forums useful for getting the settings right - I found this:
http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/iphone-email/m-p/66 1151?view=by_date_ascending#M131151
The second poster notes, SSL should be on, authentication should be "password" and you should be using port 995

Vodafone say apple to have to unlock iphone out of contract is this correct and how? Thanks

Vodafone say apple to have to unlock iphone out of contract is this correct and how? Thanks

Dayanueva wrote:
Another rep said pay 8€ we will send an email telling you what to do with the code in the email all via iTunes again. No email or code received. What a mess.
You're being lied to. There is no code. The unlock process is summarized as follows:
You request an unlock from the carrier
Your carrier enters the request into their system
time passes...and passes...and passes
Eventually someone at the carrier approves the request
The approved request is sent to Apple
It goes into a queue at Apple
Eventually (usually 1-2 days) Apple updates their activation database to show the phone as unlocked
You then connect the phone to iTunes on your computer and click the "Restore iPhone" button in iTunes
If the request has been processed, when the Restore is complete you will get a message "Congratulations. Your iPhone is unlocked"
Summary quoted with gratitude from Lawrence Finch, another regular participant in the forums.

I just downloaded I tunes on my new computer, I've had an apple I'd since the iPod mini came out, I signed in and went to download purchases from my iPhone. It downloads apps fine but when I click on a song it says "your computer is not authorized" ***??

I just downloaded I tunes on my new computer, I've had an apple I'd since the iPod mini came out, I signed in and went to download purchases from my iPhone. It downloads apps fine but when I click on a song it says "your computer is not authorized" ***??

Authorize the coumputer. Go to store in the top of the screen and authorize it.

I am having problems with creating my apple id. On the phone it is advising me that the ID is not created and then when i do it online it says that it has been created. Can you advise me on what to do please?

I am having problems with creating my apple id. On the phone it is advising me that the ID is not created and then when i do it online it says that it has been created. Can you advise me on what to do please?

Apple ID FAQ http://support.apple.com/kb/HE37

I have a problem with my iPhone 4s. An Apple rep looked at the phone today and determined the phone will have to be replaced. I am trying to back up my data on the phone to iTunes but I cannot get the phone to power up.

I have a problem with my iPhone 4s. An Apple rep looked at the phone tonight and determined I will need a new phone. I am now trying to back up my data to iTunes but I cannot get the phone to turn on. I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

I have an iphone and an ipad (which are connected by the same apple id) i broke the phone and sold it but i didnt get to factory reset it because it was broken, is there any way for me to wipe my iphone from my ipad?

i have an iphone and an ipad (which are connected by the same apple id) i broke the phone and sold it but i didnt get to factory reset it because it was broken, is there any way for me to wipe my iphone from my ipad?

Try this:
Open the "Find my iPhone" app on your iPad, fill in your AppleID and password at the start up screen, and you should see a list of all your devices and their current location, if connected to a Wi-Fi or mobile data network. Devices not connected will be shown as "offline". But you can still trap on the icon and hit "erase iPhone" in the right hand window.
If your iPhone is not listed, you did not activate this feature during the setup of the phone and it can't be erased remotely.
If the phone is listed, even as offline, tap on "erase" to send the erase command. The next time your device will be connected to any kind of network, the content will be erased.

I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is edited by host and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to blu

I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is <edited by host> and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to <edited by host> and the email <edited by host> that is my other apple ID and the password work on apple but my yahoo account I forgot my password and security question and it won't verify to my email on to my apple email. so it send the answer to <edited by host> and I can't get it! So Can u do something? Both account r also on my iCloud. I can open both apple account but it won't let me buy nothing on my <edited by host> ! On my <edited by host> that one dose let my buy thing but I had lot of thing I bought on <edited by host> I bought lots of movies music and app. I spend lot of money on this account.

It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there.

TS2972 wat if someone else apple id is on the phone..do i need to delete that...and how do i do that

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