TS2972 when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .
when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .
Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this. Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.
Similar Messages
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The error is saying - make sure your computer date is set correctly and that it accepts cookies from the itunes stores. I made sure safari can accept cookies and computer date is set. I have 10.5.8 with Itunes 8
Hello Melzy21,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
TS3297 Make sure your computer's date is set correctly and that it accepts cookies from iTunes? WHa?
Trying to download a digital copy of a movie and get this message, any sudggestions other than the obvious... checking the date and cookies. (Which I have.)
can anyone help me or give me advice?
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Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?
haben
From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
User Account with administrative privileges? Please go to Premiere Elements 11 Publish+Share/Computer/QuickTime to confirm that you find
presets there for the QuickTime choice there.
What are the properties of these H.264.mov files - is it 1080p30 (1920 x 1080p30) or something else? Do you know if this camera is recording with a variable or
a constant frame rate?
Please review and consider and then we will decide what next.
Thank you.
ATR -
my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help
Hey nocillado,
Thanks for using Apple Support Communities.
It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Using the same Apple ID for Store purchases and iCloud (recommended)
Have a nice day,
Mario -
Hi .. my iPad 4 with iso 7.0.3 he is restarting himself ... How can i solve this problem please help me
Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card to remove it from the list
- Press the home button when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue. -
My Ipod doesen't work when I try to connect it on my iTunes! How can I solve this problem? Please help me
Itunes doesen't see the ipod and it is all dark!
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Hello today I wanted to download an app on my ipod touch infact its a game and as usual it asked for my appl id and password so I entered them but next it asked me to enter my passowrd againg and answer the secret question I submited when I first got my Ipod touch, the problem is i cant remember the question neither the answer,so is there a way I can find out what my secret question is and the answer of course I would appreciate youre help.
FouadOnly you and Apple know your secret question. See if changing the password via email will allow access to your account.. Then you can chnag yur secret question. See:
http://support.apple.com/kb/HE36 -
I get an Error code Ox80090318 when I try to connect to iTunes Store, how can i fix this problem?
I'm using a Dell inpirion mini laptop, and I connected using a AT&T sim card, I download the AT&T Communication Manager Software and when i try to go to the iTunes Store it gives me the Error Code Ox80090318, it reads that to check my network connection, How ever I do have access to the internet. any ideas? Thank you. DanDiMan007
Thank You Eric, I contacted Cisco, they have nothing for Maverick OS.. too new for them.. It still works fine but I can't access my router settings If needed if I needed to view my settings, to change a password or add more guest access. Right now if I had to do something, They said they would have to make the changes locally through their website and there would be a fee because I'm out of warranty.. Since I'm able to still connect since upgrading to Maverick, I assumed Apple included a patch or something in the Maverick upgrade..
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I am giving away my old iPhone 4 with IOS.7 installed.
I have deleted all my photos taken with this iPhone, however, I cannot delete
a photo album I had downloaded from my computer to my iPhone 4. I've tried via iTunes and
I've tried to delete them in the same manner as I've deleted photos taken with the iPhone but
not this album. HELP ?
Thank you.You should erase all contents and setting before giving your iphone away.
iOS: Understanding 'Erase All Content and Settings' - Support - Apple -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
I cant sync my iphone to my mac, the following message appears: this phone cannot be synced because this computer is not longer authorized for items bought in this phone! how can I solve this problem?
Mac iTunes menu > Store > Authorize This Computer....
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in my pc iam using fire fox now it is asking please check procky setting i am using 13.0 how can i solve this problem
Firefox, please update to Firefox 31. [[Update Firefox to the latest version]] 13 is not supported anymore.
After that, [[Advanced settings for accessibility, browsing, system defaults, network, updates, and encryption]] -
Few days before I brought one iphone 5 by second party and this phone make a unlock but it sometime have a cellular network most of time say no service can u solve this problem please and I put serial number it say this phone is replace can u help me for original serial number....
If Apple's service database says that your iPhone was replaced, then Apple will no longer provide any service for that phone.
First, get a new SIM from your cell carrier and see if that corrects the problem. If it does not, try the usual steps for addressing software problems: restart, reset, restore.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414
If you try restoring from a backup and that doesn't fix the problem, try restoring to factory settings and, if the problem goes away, then sync back your apps and content. You'll lose the app data and settings, but if the problem is due to a corrupt cache or settings file, restoring to factory settings should cure it.
If none of that helps, your device may have developed a hardware fault. Again, Apple will provide no service for it, so you will need to pay some independent repair shop to fix your iPhone.
Regards. -
my iphone 4 is acting like crap right i can't even restore it everytime i try to reboot it my iphone freezes at the apple logo it is ******* me off to the point where i just want to smash it how do i solve this problem please help?
Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you...
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