TS3048 My mouse looses its bluetooth connection constantly.
It will reconnect, but then disconnects again within seconds. Have new batteries, have tried turning off and on, restart computer. Keyboard is also bluetooth and is fine, so no disruption to bluetooth. It is driving me crazy..... can someone please help?
I've experienced a similar problem. The mouse doesn't automatically connect on restart, and looses connection. I have tried all the fixes I could research: remove the battery until it resets, delete the profile from the bluetooth menu, delete the preferences in both the main and user libraries, rebuild permissions in Disk Utility, and reset the pram (command-option-p-r while restarting before getting the start-up chime. There is another start-up reset command beyond pram, but I don't remember what it is.
The one constant was that it's identity from when it was used on another computer (which it never worked properly on either) would not reset to the current computer it was being used on.
If none of the fixes above work, your mouse is probably defective.
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Hi rayf43,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
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http://support.apple.com/kb/ht1365
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