TS3048 My mouse still works intermittently after following the above steps

My 9 month old wireless mouse now works intermittently. I hooked up my old trackball. I followed the steps onthe troubleshooting page -- basicallly changed the batteries and make sure the sensor window was clear. The desk surface is a little rough but it worked fine for 9 months. Any suggestions?

Hello:
Try resetting the PRAM and SMC.
If that does not work, contact Apple for a warranty replacement (yours is still in warranty after 9 months).
Barry

Similar Messages

  • HT201328 How do i know the unlocking process was completed after following the above steps?

    I got my unlock code from AT&T just don't know if my phone is unlocked.

    There's no such thing as unlock code.
    What did you get from AT&T exactly?

  • HT201263 After following the steps above I get an error while restoring my Iphone. The error code is 1 or -1. Please suggest what should I do to resolve this problem

    After following the restore steps. I get an error while restoring Iphone. error code is 1 or -1. Please suggest what should I do to resolve this problem.

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694

  • PC keeps freezing but mouse still works...

    So my PC keeps crashing, sometimes when I turn it on straight away, sometimes after a few minutes, very rarely it doesn't crash.
    However when it crashes, my mouse still works, I can still move it around. Sometimes on Chrome for example I can still click links, but they won't load.
    In other apps the PC totally crashes when I click something.
    I've tried drivers, firmware updates, it's definitely not overheating. Just cannot work out what the issue is.
    I've got an SSD but not had any issues from it but i'm worried it could be this or the motherboard.
    The red light on the front of my PC that flashes when my PC is working just goes solid red when it crashes, and the only fix then is a hard reboot. Very frustrating, especially if i'm in the middle of something.
    Anyone got any ideas or ways I can test what the issue is?
    Thank you,
    Liam.
    Edit to say i'm on Windows 7.
    Edit again to say i've done Chkdsk on my SSD and it seemed OK...

    NCN
    After the above
    I would update the SSD firmware and run windows performance recorder (if you can when you are having the problem) and it does run in win 7.
    In order to diagnose your problem you will need to download and install the below
    Install the WPT (Windows Performance Toolkit) 
    http://www.microsoft.com/en-us/download/details.aspx?id=30652
    Help with installation (if needed) is here
    When you have, open an elevated command prompt and type the following 
    WPRUI.exe (which is the windows performance recorder) and check off the boxes for the following:
    First level triage (if available), CPU usage, Disk IO.  
    If your problem is not CPU or HD then check off the relevant box/s as well (for example networking or registry)  Please configure yours as per the below snip
    Click Start
    Let it run for 60 secs or more and save the file (it will show you where it is being saved and what the file is called)
    Zip the file and upload to us on Onedrive (or any file sharing service) and give us a link to it in your next post.
    Wanikiya and Dyami--Team Zigzag

  • I ordered my new S5 online and after following the steps outlined in exact order, my old phone no longer works and the S5 will not authenticate.  Now I have no phone and I am becoming frustrating.

    I ordered my new S5 online and after following the steps outlined in exact order, my old phone no longer works and the S5 will not authenticate.  Now I have no phone and I am becoming frustrating.
    It downloaded all my contacts, photo's with no problem.  I called the number they gave me from my old phone and then turned it off.  I then put the sim card in and charged the phone.  I followed all the setup steps and no I cannot send any text or make any phone calls.  I get a message that they cannot authenticate my phone to dial #8899 but get the same message.

        Hello Notahappycamper1962
    Let's get that S5 up and running! I want you to love the S5! Is the old device powered off? What zip code are you in?
    I look forward to hearing from you and getting this addressed.
    JoeL_VZW
    Follow us on Twitter @VZWSupport

  • I am running Mac OS X Lion on a brand new Mini.  Every now and then, my keyboard goes "dead."  The mouse still works but can't type.  If I restart, everything is fine again.  Is there anything that will fix this problem?

    I am running Mac OS X Lion on a brand new Mini.  Every now and then, my keyboard goes "dead."  The mouse still works but I can't type.  If I restart, everything is fine again.  Is there anything that will fix this problem?
    Also, I am trying to connect my Mini from the mini-Displayport to the Displayport of my Dell U2410 monitor.  The image is very grainy,even though it is set to the correct resolution: 1920 X 1200 at 60Hz.  If I use HDMI to VGA input, the image is much clearer.  Is there a way to get the Displayport to work?

    I'm having exactly the same keyboard issue.  Certainly nothing has ever enhanced my concentration while coding like suddenly becoming unable to type.
    I'm seeing a great many devicemgr and rake errors in my system log.  I don't know if they're related.  How 'bout you?
    If you're unfamiliar with the system log…
    Open /Applications/Utilities/Console.
    If necessary, choose View > Show Log List.
    system.log is at the top of the FILES section.
    Try searching it for hot words like DEBUG, FATAL, and aborted.
    I've found some discussions that would tend to indicate my errors are postGres related – I'm running OS X server.
    -Bryan

  • When I sync with my iphone i get an error reporting message but the sync still works.  After trying to download 10.6.3 Mac OSX Snow Leopard, this message appears every few seconds until I quit Entourage.  How do I turn this message off?.

    Question: 
    When I sync with my iphone I get an error reporting message but the sync still works.  After trying to download 10.6.3 Mac OSX Snow Leopard, this message appears every few seconds as long as Entourage is open.  This continues until I quit Entourage.  How do I turn this message off? It interferes with any other work I am doing.   I appreciate any suggestions.

    I only have one video project that I ever published to iDisk. It didn't have any music or photo files attatched to it, just a few clips stitched together. I can play these clips right now in the Event Library (so I know the source files are on my computer), but strangely, under the Project Library, the project is not there. I'm almost certain that I didn't store the project on iDisk; I just completed the video and published it to iDisk (as a .mov file I think) for family to see. I've tried to figure out how to get iDisk to stop looking for this project to no avail.
    I don't know if others have experienced this, but if I click on any project and on the menu bar select Share --> Remove From --> Media Browser... it lists iPod, iPhone, iPad, tv, Computer and MobileMe. Why would MobileMe be an option here? This is the case for any video project I select. Didn't iLife '11 and/or OSX 10.8 remove all mention of MobileMe? I wonder if this is part of the problem too.
    Edit: I just removed every project I have from the Media Browser. Still no luck.

  • I want to turn my macbook air off. the shut down button already appeared but the mouse/cursor just hang and won't work. even after pressing the enter button to shut my mac off won't work. what will i do?

    i want to turn my macbook air off. the shut down button already appeared but the mouse/cursor just hang and won't work. even after pressing the enter button to shut my mac off won't work. what will i do?

    This is not a reply. I just want to elaborate on this problem.
    My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
    The mouse moves, but does not work.
    The only solution is to turn the power off and on (losing all data in open applications.)
    I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
    Firefox 18.4%
    Activity Monitor 0.9%
    Firefox Plugin 0.2%
    This is all the information I have. By the way, I am using iMac with OS 10.6.

  • Hi.  The home button on the bottom of my phone is not working.  I followed the reset instructions on the website and it is still not working.  any suggestions?  thanks

    Hi.  The home button at the bottom of my phone is not working.  I followed the reset instructions on the website, but it is still not working.  Any suggestions?

    If you have tried restart, reset, restore:
    iPhone User Guide (For iOS 4.2 and 4.3 Software)
    Then make an appointment at the Genius Bar.  if it is defective, then they will replace.

  • HT3917 I cannot get my mouse to work, I have changed the batteries, but it still does not register any ideas???

    I cannot get my mouse to work, I have changed the batteries and it still does not work any ideas???????????

    Hello:
    Try resetting the SMC and PRAM.
    Barry

  • HT201401 After updating to ios 6, my iphone 4 screen rotation has stopped working and will still not reset after restoring the iphone completely.

    After updating to ios 6, my iphone 4 screen rotation has stopped working and will still not reset after restoring the iphone completely.

    After updating to ios 6, my iphone 4 screen rotation has stopped working and will still not reset after restoring the iphone completely.

  • My Ipod touch says i have to connect it to iTunes so i can restore it but it will not restore even after following the steps to fix the problem.

    My Ipod touch says i have to connect it to iTunes so i can restore it but it will not restore even after following the steps to fix the problem.

    After pressing restore and after l5 minutes or so It comes up with the error 1611 and I followed all the steps but it still won't work.

  • After following the instructions to reset my ipod classic i am confronted with a red cross. Does anyone know how to remove this?

    After following the instructions to reset my ipod classic i am confronted with a red cross. Does anyone know how to remove this?

    Hello theplantman5,
    Thanks for participating in the Apple Support Communities.
    If your iPod only shows a circle and cross (or x) screen after resetting or restoring it, try placing it in Disk Mode and restoring it.
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    If these steps don't work, or you've already completed them, your iPod may need service:
    Setup Service for iPod
    If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
    Apple Retail Store
    iPod Service Request Online
    You can find the steps above in this article:
    iPod Displays a Red "X" Icon - Apple Support
    All the best,
    Jeremy

  • HT1923 after following the instructions to completing uninstall iTunes and related components, and I'd restarted and reinstalled iTunes, i received the error message that iTunes couldn't load because the deleted Apple Application Support wasn't present. W

    After following the instructions to completly uninstall iTunes and related components, I restarted computerand reinstalled iTunes, Then I received the error message that iTunes couldn't load because program file Apple Application Support (deleted as per instructions) wasn't present. What now?

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??

    Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??

    I have had about 9 iOS devices at work do this. 
    The fix and it will wipe out anything on your iphone is to connect it to your computer and have the latest version on iTunes open.  Hold the Power/Sleep and Home button till it blanks out.  Keep holding the home button untill it says recovery mode on the screen of the computer and do a restore.

Maybe you are looking for