TS3048 what if keyboard won't link up and you can"t get past the grey start screen?
Problem with wifi keyboard: not being discovered by the mac. new batteries tried. just tested o iPad and it is fine (what i am typing on for this Q).
Can't get past grey startup screen. :(
Is this a bluetooth keyborad or WiFi? Take a look at this link, http://support.apple.com/kb/ht1809
Similar Messages
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It won't get past the grey start screen.
I had a new logic board put in last year. Now it seems like it running hot fan spinning and just sits on start screen before you see the logo. Any ideas on what to do. I cooled it off. Unplugged it. Removed the battery and still same result.
I'm having the same problem everynow and then... I'm running mac osx lion. I have reinstalled lion to see if that will work. now it is starting again but not sure for how long. The problem is that I'm getting small interruptions while running itunes or a movie... it's a like a second cut every minute or so... strange. Never had any problems before.
If it keeps on behaving weird I'll do a clean install.
I suggest you run disk utility and AHT (apple hardware test) before you do anything, AHT should be in the CD you got when you purchased your machine and the disk utility should be initiated by holding option while booting (chose recovery HD if you're running lion). Hope that helps. -
I just opened my new Mac Pro and I have a USB keyboard, not a bluetooth -- it doesn't recognize the USB keyboard and I can't get past the "bluetooth keyboard pairing" screen.
What specific KB?
Do you know it works?
I set my 2103 nMP with an older (black) Apple USB KB and it worked fine -
I'm trying to process my first iPhoto order and I can't get past the fact it won't accept my telephone number. Thinking this may be a format glitch, I have tried to get around this by spacing but no success. I live in Australia and the prefix is +61. Any suggestions welcome? Yours in frustration:( CW
Experiment - or search these forums - someone discovered a solution and it was a format issue
The US format for phone numbers is 10 digits AAA-PPP-NNNN - you do not include the 01+ here typically - maybe if you can out your digites in that format it will work
Hopefully someone from down under will tell how they do it
LN -
Macbook won't get past the grey start up screen
I purchased my Macbook in 2008, roughly July.
My fiance unknowingly shut down my macbook in the middle of start up. Before that it was running perfectly fine, I had no issues.
After my fiance stopped the start up, the macbook won't turn on. It'll load up to the grey loading screen (example here)... It doesn't make much noise as it starts up either. I have all original discs that came with the macbook, if that helps any.
I'm frustrated, as I can't afford to replace my mac at this point.
Any idea what I can do?
Thanks..Hopefully, nothing permanent. Do the following:
If you have Snow Leopard installed:
Reinstall Snow Leopard without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
If you have Lion installed:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.
If you have Leopard installed:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
A1226 won't get past the grey loading screen
I just purchased a macbook pro model A1226 from a friend who said it wont load up OSX. I figured it was just a hard drive replacement and wouldnt be a big deal, but I swapped the hard drive out for another and it still wont load. I went to put his back in. He said it had Lion on it, but when I held the option key down to go to the recovery drive, the regular startup drive says leopard.... so, not sure what i'm working with. I've tried to look on here and find different options to use at startup. I have my old snow leopard family pack install disks, but everytime I try to boot to the disk it trys to then gives me a "you need to restart your mac" prompt. I've tried resetting the pram , I've tried to get to this ever so elusive apple hardware test by pressing d prior to startup etc. and i'm at a loss. Please help. Thanks.
-ChaseBoot holding down the OPT key. That will start the boot manager and you can see what your options are.
Edit: sorry, missed the part where you'd already tried that. -
What is an 'SPL-2.dmg' file and how can I get it (the driver) installed?
subject line is question
*My question to Samsung:*
"SCX-4200 driver for Mac OSX.5.5
After downloading the driver from
http://www.samsung.com/us/support/download/supportDownDetail.do?group=&type=&sub type=&modelnm=SCX-4200&language=&cate_type=all&mType=DR&dType=D&vType=L&cttID=2047002&prd_i a_cd=06010300&dispnm=SCX-4200,
the following error message is displayed: 'The following disc images failed to mount - image: SPL2.dmg; reason: not recognised.'
Please advise."
*The reply from Samsung:*
Thank you for contacting us regarding your SCX-4200 and the recent issue you have experienced.
It is difficult to say why this error may have occurred, it may be that the file has been corrupted during transfer. You should try deleting this file again and re-downloading it or possibly even try downloading the file from an alternate location such as below -
http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=uk&C ttFileID=2047002&CDCttType=DR&ModelType=N&ModelName=SCX-4200&VPath=DR/200810/200 81028145509765/SPL2.dmg
Should you wish to discuss this issue further, please feel free to call our IT Helpdesk on 0845 726 7864 quoting your reference number."
*Having tried all that, I did phone them, only to be fobbed off, +'Try re-installing from the CD you got with your printer. If that doesn't work it must be their ([Apple's]) problem.'+*
My MacBook is trying to mount it, according to right-click 'Get Info', using DiscImageMounter, which only returns the error message (above), 'The following disc images failed to mount - image: SPL2.dmg; reason: not recognised.' Disc Utility doesn't tell me much more. What should I do with it?
My printer (Samsung SCX-4200) clicks and warms up when it's sent a command to print, but that's the end of it - it won't do anything else, which is why I went looking for the driver in the first place. Note the Samsung Download Centre site at _http://www.samsung.com/uk/support/download/supportDownDetail.do?group=printsolut ions&type=printsolutions&subtype=monomultifunctionproducts&modelnm=SCX-4200&disp_nm=SCX-4200&language=&cate_type=all&mType=DR&dType=D&vType=L&ct tID=2047002&prd_ia_cd=06010300 says this driver was updated/uploaded 28/10/2008, but I can't get the **** thing to install. Any idea what I'm doing wrong?
Probably also worth noting: the printer works fine with Windows on my MacBook's BootCamp partition. -
My iPhone will
not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?Try resetting your network settings.
Settings>Genenal>Reset>Reset Network Settings. -
I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?
The battery is fully charged so it is not the problem.
What happens when you use the MagSafe? -
I just pluged in my Apple TV and I can't get passed the initial page that ask what language. My remote won't pair. holding the menu and right button for 6 sec
Welcome to the Apple Community.
Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen. -
can somebody please help me fix this issue, i have been sitting at my computer all last night and this morning trying to figure it out. It could be the hardrive or anything really i just need to get it working. Alot of important things that need to be done using this computer and i am freaking out.
My computer suddenly decides not to work and turns on but does not go past the grey apple screen with the loading wheel.. it will not go to my desktop. What should i do?Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
G5 dual 2.7GHz refuses to get past the grey apple logo screen no matter what I do!
Hoping that someone might be able to help, as I think I have tried pretty much everything and I’m running out of ideas now!
It’s a G5 dual 2.7GHz that refuses to get past the grey apple logo screen no matter what I do!
everything passes the extended apple hardware test (2.5)
3GB of RAM (2x1GB brand new from crucial)
won’t start from a original OS 10.58 disk
passes disk utility when connected to another mac via FW target mode
nothing other than keyboard/monitor attached
all of this done; http://support.apple.com/kb/TS2570
tried alternative HDD’s without any joy
won’t safe boot
stays at the grey apple logo screen and the fans then start revving up excessively
Any other suggestions or advice very gratefully received!BDAqua wrote:
Seems strange that it's trying to invoke "AppleIntelCPUPowerManagement" on a G5, but maybe it's all inclusive???
Though it exists on my Universal 10.5.8 Install, it does NOT appear to be a loaded extension....
/System/Library/Extensions/AppleIntelCPUPowerManagement.kext
BD, is that showing up in your PM's extensions folder? I wouldn't expect to see it loaded in a PM, but I wonder why the installer loads it unless the 10.5 installer loads a system that could boot an Intel, too, when it installs on a PM. (I read somewhere this weekend that an Intel will actually boot from an APM formatted disc as well as a GUID formatted disc) Curious.
I recall seeing yesterday or Saturday on one of the discussion threads someone having that extension show up in a verbose boot on a PM that was having problems booting into Leo. I think I advised trashing the kernel caches and touching Extensions in that one, but it is puzzling that it shows up here as well.
This is the other discussion: https://discussions.apple.com/message/15161427#15161427 -
My MacBook Air can't get past the gray screen with the apple logo. What's the fix?
My MacBook Air can't get past the gray screen with the Apple logo, so I can't login. Does anyone know the fix for this?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, reboot as usual (i.e., not in safe mode.) If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
I already have a valid payment method for my iTunes account, but can't get past the Family Sharing setup prompt telling me to add a payment method . What to do?
I had the same problem and found a bunch of others did, too. Unfortunately all the posts had no responses! Anyway, I previously had my payment method linked to my paypal. I tried changing it to my credit card and it worked. Don't know if there's a bug with using paypal but that seemed to be the culprit for me. Good luck!
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I have a carillon 25 keyboard (bad choice, I know) and I can't get it to communicate with my mac at all! I'm running logic pro 9 and reason 5. I get signal in from my M Audio trigger finger so I know it isnt an entirely mac based problem. Thanks!!!
Well, how have to determined no signal is being recieved to your mac?
Have you got something that shows the actual signal? Or have you just been trying to control a VST? What software are you using by the way?
I personnally went with a AKAI MPK25, because it's made already mapped for logic & ableton etc, so it just makes things incredibly easy.
I would suggest you return it if you can as a dead unit & perhaps look at something else a bit easier?
Otherwise, if you just want to get this working we can have a look a bit deeper.
And driver? OS X driver?
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