TS3048 wireless mouse loosing conection

I have problems with wireless mouse, frequently loosing connection

Apple's build-in bluetooth connection for peripherals isn't all that great.
As a result of this it is possible that your mouse disconnects from time to time. I've experienced through the years, that their signal is indeed very weak.
If this is not an experience threatening problem, I would not worry about it too much.
Another cause of this problem might be your batteries. I myself am unaware of the exact link between batteries and your connection, but googling the internet might provide some insight on the situation.

Similar Messages

TS3048 My mouse looses its bluetooth connection constantly.

It will reconnect, but then disconnects again within seconds. Have new batteries, have tried turning off and on, restart computer. Keyboard is also bluetooth and is fine, so no disruption to bluetooth. It is driving me crazy..... can someone please help?

I've experienced a similar problem. The mouse doesn't automatically connect on restart, and looses connection. I have tried all the fixes I could research: remove the battery until it resets, delete the profile from the bluetooth menu, delete the preferences in both the main and user libraries, rebuild permissions in Disk Utility, and reset the pram (command-option-p-r while restarting before getting the start-up chime. There is another start-up reset command beyond pram, but I don't remember what it is.
The one constant was that it's identity from when it was used on another computer (which it never worked properly on either) would not reset to the current computer it was being used on.
If none of the fixes above work, your mouse is probably defective.

Loosing connection for wireless mouse...?

Every time I turn my MBP on or switch users, my wireless mouse looses its connection and I have to set it up again as a new device. Anyone know a way around this so?

How patient are you? I find it can take a minute or two before the Mac gets around to re-acquiring my Kensington Bluetooth mouse. This is what happens on an iMac, but it may well be similar on a MacBook. It's tedious and annoying, but I rarely log out or reboot, so it hasn't been too big a problem for me.
Randall Schulz

Loosing connection on my wireless mouse

Hello all...
I am wondering if someone has the same problem. I have a new Imac 27" and for some reason I keep loosing connection between the computer and the wireless mouse. Didn´t happened before... but since I changed the batteries in both the mouse and the keyboard it started to do it... I don´t understand how that would cause that problem... The batteries are new..
Any advice?
Thanks a lot

Hello Nexus_9,
The following article provides some troublseshooting steps that can help stabilize your mouse's connection with your iMac.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/TS3048
Cheers,
Allen

TS3048 how to turn on bluetooth when you only have a wireless mouse and keyboard

How can you turn on the Bluetooth when you only have a wireless mouse and keyboard?

Hello:
Read this (the part about OS X not allowing Bluetooth to be turned off unless a USB mouse is connected):
http://support.apple.com/kb/TS3048?viewlocale=en_US
I have an old USB mouse available in case something happens to my BT mouse.
Barry

My wireless mouse for my iMac keeps loosing connection. Started after I was having problems with computor not waking up and I put the the setting to "never". Anyone having same problem?

My wireless mouse for imac keeps loosing connection. Started after I was having truoble with computor not waking up and I put the setting to "never sleep". Any suggestions?

If it's an Apple mouse, make it "Favorite" in Bluetooth preferences.
If it's not, the same thing might help, too, but if the problem continues it could be a driver issue (possible incompatibility with your OS X version).

TS3048 can't scroll up and down with wireless mouse, I have checked setting and everything looks good. Any suggestions on what else I can check?

My wireless mouse has stopped scrolling up and down. I have checked my settings and everything looks good. Any suggestions on what else to check?

Hi:
I wish my suggestion had gotten you further.
I do suggest you try to connect the keyboard again. The request for a number is a step in it trying to pair. If it gets by the number, it sometimes takes a little while to get connected. If you are unable to get it connected and want a new one, I have been using Apple Bluetooth keyboards for years - and I like them. The one I have (the newest model) only uses two batteries and is very thin.
Speaking of batteries, if you are not already doing so, you might consider rechargeables. I have a drawer full of them and use a 15 minute charger. I go tired of buying batteries and rechargeables are environmentally friendly to boot. At the moment, I use 2450 mAh Energizers and a 15 minute Energizer charger (all purchased new on eBay at a very reasonable price).
I am far from an iPad "expert," although I have one. If my suggestion below does not help, post your question in a separate thread in the iPad forum.
I had a terrible time syncing my iCal on my Mac with my iPad iCal (confusing - hopefully it makes sense). I quit using iCloud as that added to the confusion. There is a facility to one-time sync items. When you connect your computer to your iPad, iTunes opens. The system begins a process (automatic backup and so on). After it finishes, you can click on "info." At the bottom of the screen, there is an advanced section. You can select any of the items and then force it to sync. The iCal information from your computer would be deposited on the iPad.
After all that, I do not use a Google calendar so the information may be worthless to you.
If you want to reset the iPad to factory settings, you can do that when it is connected to iTunes (one of the options). Me being me, I try never to erase anything.
Barry
Message was edited by: Barry Hemphill

TS3048 My wireless mouse has stopped working after I recharged the batteries,the green light does not come on. I swapped the batteries from the mouse to my wireless keyboard and they work fine in the keyboard.

My wireless mouse has stopped working after I recharged the batteries,the green light does not come on. I swapped the batteries from the mouse to my wireless keyboard and they work fine in the keyboard.What can I do?

Hello:
Try resetting the SMC and PRAM.
Barry

TS3048 my wireless mouse is not working at all. I have changed the batteries and still nothing, not even a flashing green light. I am using someone else's computer to ask these questions as I now can't use mine. Help!!!

my wireless mouse is not working at all. I have changed the batteries and still nothing, not even a flashing green light. I am using someone else's computer to ask these questions as I now can't use mine. Help!!!

I just had the same problem. And I found the solution, on Youtube.
The problem is that these ******** at apple designed the battery compartement, the distance between metal contacts too big.
That means the batteries plus or minus poles are not touching the corresponding contacts in the mouses battery compartement.
Most likely the battery doesn't get pushed up to touch the plus contacts.
I used a fingernail to push the battery up and tadaa, the green LED came on.
The guy in the Youtube video just put some folded aluminium foil under the minus poles for bridging the gap.
See here, "How to fix the Apple Magic Mouse!":
https://www.youtube.com/watch?v=7vlDEVfV45s
Hope this helps.
<Edited by Host>

TS3048 My wireless mouse cursor occasionally disappears - can this be prevented?

My wireless mouse cursor occasionally disappears - can this be prevented?

Where do you use it. On a desk, a mousepad? Is the mouse pad a solid dark colour? If you have some plain black cloth, try it on that.

TS3048 Wireless keyboard / mouse connection lost

I have lost connection to both my wireless mouse and keyboard. I have checked batteries but cannot access the computer to check any settings. Any ideas anyone?

Hello:
It sounds like something is amiss with your Bluetooth hardware.
Try resetting the SMC (this can be done without a KB or mouse).
Barry

TS3048 I have two iMacs 6 feet apart. One has no problem connecting to the wireless mouse and wireless keyboard. The other can"t seem to find either device.

I have two Imacs 6 feet apart. One has no problem connecting to the wireless mouse and keyboard. The other indicates it can"t find it"s wireless mouse and keyboard.

Hello:
A Bluetooth device may only be connected to one thing at a time.
Barry

TS3048 My wireless mouse often loses connection. I replace batteries and it works for a few days before becoming problematic again. Battery currently shows 100% and connection is lost intermittently. Bluetooth is on and wireless keyboard works. Any sugges

My wireless mouse often loses connection. I replace batteries and it works for a few days before becoming problematic again. Battery currently shows 100% and connection is lost intermittently. Bluetooth is on and wireless keyboard works. Any suggestions?

Is it possible that you have a bad bunch of batteries?
My Magic Mouse on one computer and the Mighty Mouse on another use batteries I bought through the Apple store (with a charger). They last a long time.
http://store.apple.com/us/product/MC500LL/A/apple-battery-charger
Another possiblity is that the mouse is defective. Since the keyboard connects, it has to be the mouse or the batteries.

Why does my mouse loose connection?

why does my mouse loose connection?

Hi rayf43,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Wi-Fi and Bluetooth: Potential sources of wireless interference
http://support.apple.com/kb/ht1365
Cheers,
- Judy

Mouse loose connection to Mac

I have new batterie in my mouse, but with the new software update the mouse is loosing the connection to the Mac permanently (ca. every 5 minutes). Using OS x 10.9.1

Hello Ulla1,
We've an article that can help stabilize your connection to your Mouse.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/TS3048
Cheers,
Allen

TS3048 wireless mouse loosing conection

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