TS3103 I'm unable to open mail after Securty Update 2012-004 (Snow Leopard)

I'm unable to open mail after Securty Update 2012-004 (Snow Leopard)

Please see
https://discussions.apple.com/thread/4311280?tstart=0

Similar Messages

Can't open mail after installing update with 10.6.8 says my mail is out of date

Please help - new to Macs and I installed automatic update of 10.6.8 - 4 days ago and now I can't open up mail - it says "You can't use this version of Mail with this version of Mac OS X. You tried to open Mail version 4.5 (1084/1085) in Applications/ Mail.
So I went to Applications, says this message again. So I used my discs that came with the computer adn installed again Applications - no luck.
I had luckily backed up 2 days before this update - so went to Time Machine - did restore - now good still - can't open mail. CLick on Iconand get same messgae .
Please help. Thank you

rainbowmum wrote:
Thank you for the very clear basic instructions—helpful for a newbie.…Also my first screen shot !! I see that it does not have .App next to it
Most likely because you have Finder's preferences->Advanced->Show all filename extensions unchecked. Check it, log out, and back in and all the apps should display the .app extension.
Now, back to your problem. If you installed the Security Update 2012-004, it failed to update Mail to 4.6; thus, your problem. Manually DL it from http://support.apple.com/kb/DL1586 and reinstall it.

Can't Open Mail after security update 10.6.8

I can not get the mail app to run. This is the error message I keep getting.
Did the SecUpd2012-004 update.
After the update, I had (and still have) 2 copies of mail in my application folder.
I've repaired my permissions.
Tried to got back using the time machine (that was a waste of hours).
Also, deleted the mail app (8.1) and then reinstalled the SecUpd2012-004.
Only thing I haven't done is to do the Combo 10.6.8 update.
I've noticed that other people are starting similar threads. Anybody have a solution? I've been working on it all day and no joy.
Thanks in advance.

Well, I thought that we might have had a solution, but no such luck.
I did the combined update - and after that I had only one Mail app in the applications folder (encouraging) - and it appeared to be the correct one by it's icon.
Thought about doing a repair permissions but didn't do it after the combined update.
After the combined update, I did the secUpd, the second mail app was there with it's generic icon again and
Needless to say, I'm back to square 1.
So, I'm thinking I've got some options here. One of my options would be to get another HD, slug it into one of the open HD slots, take out my 10.6 CD format it and then if possible use time machine to put that drive in the state where everything worked right before the update. This would seem to be the fastest, time wise way of making the issue go away.
You guys think I could / should delete the 4.6 mail app and start over with the combined update and then do a permissions repair after the update?

Am having problem opening Mail after downloading updates yesterday

After allowing updates to be download on my computer yesterday I can not use/open my mail file. The following message appears when I try:
" You can not use this version of Mail with this version of Mac OS X.
You have Mail version 4.5 (10.84/1085). It can not be used on Mac
OS X version 10.6.8 (Build 10K549). For more information click the
help button. "
Was working perfectly well before download. Can anyone help me
get my Mail back????

Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]. Safe mode disables the installed '''Extensions''', and themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. Hardware acceleration is also temporarily disabled - the manual setting is '''Tools''' > '''Options''' > '''Advanced''' > '''General''' > [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u '''Use hardware acceleration when available''']. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.org/en-US/kb/Options%20window Options]
If you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and related files in all the different configuration areas/modules of the security software. Instead create new allow/trusted rules for Firefox and its related processes. Even otherwise the security software may also ask again when Firefox is started and you can try to allow/trust at that time. Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
[http://kb.mozillazine.org/Firewalls AV/Firewalls Configuration]

Unable to find data after backup and installation of snow leopard

Lots of data has disappeared?
I backed up my data by dropping my hard disk icon onto an external drive, at the end of the copying process, i checked to see that the backup drive had used the same amount of file space that i had on the computer.
I then formatted my laptop and installed snow leopard, now when looking at the backup drive a cant see all my files?
i have done this at various other times without problems, any ideas

Hi and Welcome to Apple Discussions...
Repair disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn

Mail won't open after Security Update 2012-004

At some point, Apple started doing this annoying stupid thing with certain app updates (among them QuickTime Player, and iTunes, and Mail) where if those apps do not reside in /Applications they will not be updated properly. In some cases, a new copy is installed in /Applications, and you just have to manually replace your older copy. Annoying, but doesn't break anything. I installed the latest security update today, after which Mail would not launch, with the error message, "You cannon run this version of Mail on this version of MacOS X." There was a new Mail item in /Applicaitons (my unupdated copy lives in /Applications/Communication) with a generic app icon that doesn't launch at all.
I tried copying the package contents from the new version to the old, but that didn't work. (Maybe if I'd logged out or restarted it would have, but I didn't try that.) I called Apple and they had me download a combo update. That did absolutely nothing except waste my time. I called back, and a Mail Specialist said I would need to archive and install from the original disc that came with my computer.
Bad support is so much worse than no help at all. If you don't know what you're doing are not skilled and just reading from a horrible, unhelpful script, say so, and don't make bad suggestions. What a waste of time A. to call support, B. to follow their suggestions, C. it would have been to follow the last of their suggestions.
Actual solution:
Move unupdated Mail.app (and, if you're like me, QuickTime Player, too) to /Applications
Download the security update from http://support.apple.com/kb/DL1586 (one-fifth the size of the combo update)
Run the installer
That's it. That's what support should have told me to do. Of course, shouldn't have had to do this at all; Software Update should be smart enough to update apps wherever they live.

At some point, Apple started doing this annoying stupid thing with certain app updates (among them QuickTime Player, and iTunes, and Mail) where if those apps do not reside in /Applications they will not be updated properly.
Correct. It has always been that way in OS X. Applications, particularly from Apple, belong in the Applications Folder, where update installers can find them and link to associated system files that may be updated as well without you realising it.

Firefox won't open after last update on a Snow Leopard Macbook Pro

Hi there,
I just updated Firefox and it now bounces in the dock and then stops bouncing and the little dot below disappears. I've tried restarting the machine and downloading Firefox again. There's no error message given. Does anyone have any ideas ?
Thanks,
Ben
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

I had the same problem. I took the advice to start in safe mode and tested out my two add-ons (Greasemonkey and AdBlock) to see which was the problem. Firefox started perfectly when I disabled Greasemonkey. Hope that helps other people with this same frustrating problem.

After upgrading to OS 10.6.8, I cannot open Mail. I tried SecUpd2012-004.dmg which does not help.

I tried SecUpd2012-004.dmg which does not help. If anyone has a solution, much appreciated.

Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:
http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US
Fellow user Grant Bennet-Alder offers this solution:
Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.
When the Security Update is done, the old version of Mail is disabled.
The solution has been to:
1) make certain Mail is in the /Applications folder
2) There is no other copy anywhere else.
3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.
Security Update 2012-004 (Snow Leopard)
If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:
Mac OS X 10.6.8 Update Combo v1.1

Cannot open mail after upgrade to Yosimite 10.10.1

Hello everyone,
I cannot open mail after I just update from OS X v10.9 (Mavericks) to Yosimite 10.10.1 and I use console to capture the log as below. Pls. help to find the solution.
Thank you
Spaide
1/2/2558 BE 7:14:13.222 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:14.605 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.606 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:14.935 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:14:26.958 PM Mail[941]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:14:27.595 PM Mail[941]: An uncaught exception was raised
1/2/2558 BE 7:14:27.596 PM Mail[941]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:14:27.596 PM Mail[941]: (
0   CoreFoundation                      0x0000000111c5764c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x000000010ffe26de objc_exception_throw + 43
2   CoreFoundation                      0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   Mail                                0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5   Mail                                0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6   Mail                                0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7   Mail                                0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8   CoreFoundation                      0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9   CoreFoundation                      0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail                                0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation                          0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation                          0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation                          0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation                          0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib                   0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib                   0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib                   0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib                   0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib                   0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib             0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib             0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:27.597 PM Mail[941]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0   CoreFoundation                      0x0000000111c5764c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x000000010ffe26de objc_exception_throw + 43
2   CoreFoundation                      0x0000000111c5742a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x000000010fb435b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   Mail                                0x000000010f402f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5   Mail                                0x000000010f360404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6   Mail                                0x000000010f404696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7   Mail                                0x000000010f41b168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8   CoreFoundation                      0x0000000111b81ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9   CoreFoundation                      0x0000000111b81db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail                                0x000000010f41b0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation                          0x000000010fb8d2e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation                          0x000000010fa79905 -[NSBlockOperation main] + 97
13 Foundation                          0x000000010fa5859c -[__NSOperationInternal _start:] + 653
14 Foundation                          0x000000010fa581a3 __NSOQSchedule_f + 184
15 libdispatch.dylib                   0x0000000113ad5c13 _dispatch_client_callout + 8
16 libdispatch.dylib                   0x0000000113ad9365 _dispatch_queue_drain + 1100
17 libdispatch.dylib                   0x0000000113adaecc _dispatch_queue_invoke + 202
18 libdispatch.dylib                   0x0000000113ad86b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib                   0x0000000113ae6fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib             0x0000000113e136cb _pthread_wqthread + 729
21 libsystem_pthread.dylib             0x0000000113e114a1 start_wqthread + 13
1/2/2558 BE 7:14:31.133 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[947]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
1/2/2558 BE 7:14:31.482 PM diagnosticd[896]: error evaluating process info - pid: 941, punique: 941
1/2/2558 BE 7:14:33.551 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:14:49.406 PM mds[32]: (DiskStore.Normal:2376) 2a001 2.808408
1/2/2558 BE 7:15:01.570 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.577 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.586 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.594 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.602 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.610 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.626 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.633 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.641 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.665 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.673 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.682 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:01.689 PM hidd[72]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
1/2/2558 BE 7:15:05.659 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[941]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:13.065 PM ReportCrash[947]: Saved crash report for Mail[941] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191512_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:19.526 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:19.767 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:20.368 PM bird[859]: Assertion failed: ![_xpcClients containsObject:client]
1/2/2558 BE 7:15:25.817 PM Mail[951]: *** Assertion failure in -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1993/MailFramework/Accounts/MFMailAccount.m:4467
1/2/2558 BE 7:15:25.819 PM Mail[951]: An uncaught exception was raised
1/2/2558 BE 7:15:25.819 PM Mail[951]: Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks
1/2/2558 BE 7:15:25.820 PM Mail[951]: (
0   CoreFoundation                      0x0000000111d3164c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00000001100c96de objc_exception_throw + 43
2   CoreFoundation                      0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   Mail                                0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5   Mail                                0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6   Mail                                0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7   Mail                                0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8   CoreFoundation                      0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9   CoreFoundation                      0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail                                0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation                          0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation                          0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation                          0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation                          0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib                   0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib                   0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib                   0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib                   0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib                   0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib             0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib             0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:25.821 PM Mail[951]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: /็Homeworks'
*** First throw call stack:
0   CoreFoundation                      0x0000000111d3164c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00000001100c96de objc_exception_throw + 43
2   CoreFoundation                      0x0000000111d3142a +[NSException raise:format:arguments:] + 106
3   Foundation                          0x000000010fc285b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4   Mail                                0x000000010f4e2f5c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5   Mail                                0x000000010f440404 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6   Mail                                0x000000010f4e4696 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7   Mail                                0x000000010f4fb168 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8   CoreFoundation                      0x0000000111c5bea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9   CoreFoundation                      0x0000000111c5bdb9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail                                0x000000010f4fb0b6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation                          0x000000010fc722e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation                          0x000000010fb5e905 -[NSBlockOperation main] + 97
13 Foundation                          0x000000010fb3d59c -[__NSOperationInternal _start:] + 653
14 Foundation                          0x000000010fb3d1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib                   0x0000000113bbac13 _dispatch_client_callout + 8
16 libdispatch.dylib                   0x0000000113bbe365 _dispatch_queue_drain + 1100
17 libdispatch.dylib                   0x0000000113bbfecc _dispatch_queue_invoke + 202
18 libdispatch.dylib                   0x0000000113bbd6b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib                   0x0000000113bcbfe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib             0x0000000113f0f6cb _pthread_wqthread + 729
21 libsystem_pthread.dylib             0x0000000113f0d4a1 start_wqthread + 13
1/2/2558 BE 7:15:26.815 PM com.apple.xpc.launchd[1]: (com.apple.mail.52288[951]) Service exited due to signal: Abort trap: 6
1/2/2558 BE 7:15:26.892 PM ReportCrash[947]: Saved crash report for Mail[951] version 8.1 (1993) to /Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-191526_apples-mac book-pro-3.crash
1/2/2558 BE 7:15:26.904 PM ReportCrash[947]: Removing excessive log: file:///Users/kulanak/Library/Logs/DiagnosticReports/Mail_2015-01-02-061109_app les-macbook-pro-3.crash

Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite

I am unable to open Mail since last Yosemite update

I have been unable to open Mail since the last OS X Yosemite update on my iMac
I have tried double clicking on mail in Applications as suggested in Mail Help but to no avail.

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I am suddenly unable to open mail from the dock. dock shows mail is up and running, but stamp does not respond when clicked, and will not quit. help?

I am suddenly unable to open mail from the dock. dock shows mail is up and running, but stamp icon does not respond when clicked, there is no mail window opened, and will not quit. when double clicked, get new mail is not an option and I get no response with other actions.
I am retrieving mail on my phone with no problem. this just began happening, no updates or problems with anything else.
help?

command-option-esc keys and force quit Mail. Then relaunch.

Unable to open iphoto after ver 11 upgrade

Unable to open iphoto after ver 11 upgrade.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Cannot open mail after upgrading to leopard

I cannot open mail after I upgraded to leopard. I keep getting this message that "mail has unexpectadly quit. I have sent reports to apple. Does anyone have any suggestions?

5.1.4 will solve the compatibility issue, however, it is no longer available from Apple -you would have to find a copy on Ebay or similar. The current version is FCP 6 -part of Final Cut Studio 2.
Going back to Tiger will also solve it and will not cost anything, apart from the time spent reinstalling.
Unless there is some feature in Mac OS X 10.5 that you really need, this would be the easiest way to get FCP running again.

Unable to open indesign after migration to new mac all other programs open and work.

Unable to open indesign after migration to new mac all other programs open and work. Why? Running Yosemite 10.10.1 Indesign CS5

The keyword is "migration." Migrating or copying files for Adobe applications usually does not work. Not all of the necessary subsidiary files are copied to the right location.
You'll need to first clean up the mess with this tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then download an installer from here:
Other downloads

The mail app on my Mac laptop will not open. This began happening after an upgrade during which "Security UPdate 2012-004" was installed. My mail app has a new icon, and I think i trashed the old program (trying to follow directions). Suggest a fix?

The mail app on my Mac laptop will not open. This began happening after an upgrade during which "Security UPdate 2012-004" was installed. My mail app has a new icon, and I think i trashed the old program (trying to follow directions). Suggest a fix?

See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0

TS3103 I'm unable to open mail after Securty Update 2012-004 (Snow Leopard)

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