TS3103 Using Pop Mail; not receiving or sending emails
For some reason my PoP mail is not working even though everything says connected. I have had several friends send me "test" emails and nothing is coming through for the past couple of days. Furthermore they are not receiving my emails even though the mail shows "sent."
It's possible you need to login and change your passwords. The recent Heartbleed bug has required many users to change their passwords. Regardless it's a good idea to change your passswords at least once a year for security.
Open the Connection Doctor under Window when Mail is active.
You should see green lights to show accounts are connected.
You will see two entires for most accounts. One for sending (SMTP) and the other for receiving. iCloud accounts only show up as one entry.
If you see a red light you can select to Show Details button to find why you are having problems connecting.
Receiving is set in the main window for the account. Change your password then click out of the account to save.
Sending password is set in Edit SMTP. Select the account from the list. Under Advanced, add the password.
Note, sometimes you will find extra SMTP settings listed. Deleting an account does delete the SMTP settings. You can delete these.
Similar Messages
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Mail not receiving or sending emails and needs to be restarted
Many times a day my Mail program will stop sending and receiving mail. An exclamation mark appears by the inbox. Clicking the ! does nothing. The only solution I have found is to restart Mail and then Mail works correctly for a while. My service provider says all my settings are correct.
Any ideas on what I can do to cure the problem. Thanks!It's possible you need to login and change your passwords. The recent Heartbleed bug has required many users to change their passwords. Regardless it's a good idea to change your passswords at least once a year for security.
Open the Connection Doctor under Window when Mail is active.
You should see green lights to show accounts are connected.
You will see two entires for most accounts. One for sending (SMTP) and the other for receiving. iCloud accounts only show up as one entry.
If you see a red light you can select to Show Details button to find why you are having problems connecting.
Receiving is set in the main window for the account. Change your password then click out of the account to save.
Sending password is set in Edit SMTP. Select the account from the list. Under Advanced, add the password.
Note, sometimes you will find extra SMTP settings listed. Deleting an account does delete the SMTP settings. You can delete these. -
My mail account is set up correctly but will not receive or send email?
My outlook email account works fine and it has automatically synchronised the set up / account information to my iphone 4s via itunes when syncing. However I cannot receive or send emails! Anyone know of the reason for this?
Do not attempt to sync email accounts. Security features hardly ever allow this to work without any edditing. Contact your email provider to find out the settings and servers they are using for mobile devices and then remove the existing account from settings, mail contacts calendars and create a new acccount there. After the setup is finished check all the settings of the crated acccount to ensure all sections are populated with information. Especialöly it might be neccessary to fill some fields in the smtp primary ßerver settings that are rated as optional.
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Mail not receiving but sending
Mail 4.5 not receiving on iMac; postage stamp app has red numbers by it, but nothing appears in the In Box ;(
Can send out
iPad and iPhones send and receive just fine
Very frustrating
Is this iCloud related?Is this POP or IMAP?
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Mac mail not receiving or sending messages.
My mail keeps saying it wont receive my emails bc of an smpt server being wrong?
This happens often and it is really annoying. Right now it is just flat out not receiving email. What is happening?!?! How do I fix it? I need my email!Hi,
By the information that you have provided, it sounds like you are using STAMINA mode. If you are using STAMINA mode, you need to set WhatsApp as active in standby via Settings > Power management > STAMINA mode > Apps active in standby > Add applications > WhatsApp.
You can find more info about STAMINA mode here.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
All email accounts not receiving or sending email on my iphone 3gs.
Since this Tuesday when I downloaded the most recent itunes 10 version none of my email accounts on my iphone are receiving email. I cannot send email as well. It says either the exchange server cannot be verified or the IMAC server is not available. I haven't changed any settings or passwords so it must be the apple software. Is this a known problem? How do I fix it? Thanks!
The outrage is still ongoing, in the mean timeyou can use your browser to check your e-mail.
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After Installing Leopard, missing emails and can not receive or send Emails
Hello All: Installed Leopard yesterday. Everything seemed fine except that I noticed that my mail program had lost all the emails within the box. I do know that I did not back up my email prior to installing Leopard, however, I have tons of email on the Web server but none are coming through on the Mail Program.
I've sent 3 emails out on the new program and no one has received them and they do not show up on the SENT folder, or OUTBOX or DELETED items. Anyone has any idea how to fix this issue?
Thanks, J.Hello JaimeIsaac,
I found the solution for our problem. Through out the preference file for mail and relaunch mail. The pref file is named "com.apple.mail.plist" and it is located under Users>your login>Library>Preferences>com.apple.mail.plist. When you take this file out of the folder leave it on your desk top or an external drive. When you restart mail, mail will create a fresh copy of the file. BE ADVISED YOU WILL LOSE ALL OF YOUR EMAIL ACCOUNT INFO LIKE SERVER NAMES, USER NAMES AND PASSWORDS! You can collect all this information BEFORE you remove the plist file and quit mail. Its all listed under Mail>Preferences>Accounts. Take screen captures of all of this information, you will need to re-enter it when you launch email for the first time after deleting the plist file.
In particular you will need to know your incoming mail server and password and outgoing mail server and password!
Good luck. The important thing is to collect as much account info as possible BEFORE you remove the file and relaunch mail. FYI if you forget to record all this information first (which I did) you can put the original plist file back in its original location and relaunch mail and collect the information.
As long as you don't through out the original plist file you can always go back to what you had. -
I have also restarted the computer and modem.
Hi Ted. I think it will be difficult to assist you unless you can provide some more information. For instance, do you receive any error messages? In your "Mailboxes" pane, does your email account show an exclamation mark or other error symbol, and do you see a message if you click on it? Has your email account previously worked or is this a new setup? Have you checked in with your ISP for assistance?
Hope those questions help you track down the problem.
Ivan -
N97mini email app does not receive and send emails
I have installed Nokia email app (build 10.2.0.26 (main)) onto my N97mini. I have setup it up to fetch emails from my gmail and yahoo mail accounts. I also added gadgets to my screen so that I can view incoming emails. It worked before. But now, it stops fetching emails. When I go options->tools->connection info, it always shows offline mode.
I use several wifi network between home and school. Other app like opera works fine. I can use opera to access my gmail. When I do options->Send/receive, nothing happen. The icon on the top of the email screen is always a circule with a slash. So it means offline mode. I suppose when I click Send/receive it should go online to check emails. But it does not. Very few times, it goes online and checks email by itself. But I have no idea what triggers that.
The setting is:
what to sync [Inbox] = sync enabled
when to sync [days] = 7 days; [hours] = on all day; [disable sync when] = battery at 15%; [Send and receive] = soonest;
Please advice what do I miss here?now my one account works perfectly without any additional changes, but my other one works not.
it shows that my password or username is wrong then i deleted it, created it new. after typing password and username 10 times right it worked. i got my emails and one minute later the same problem again...
i really do not understand the problem... i use the same preferences for the other account and it works, and everything worked untill yesterday. seems like it works if the iphone just wants to.
i am feeling like using windows
my provider is gmx. pop account information with my adress and name, server for incomming emails: hostname is pop.gmx.net username and password are correct.
thank you. -
Suddenly my phone will not receive or send email. It tells me that "data communication cannot be established since a call is currently active" It is burning the battery like crazy.
Drove to the nearest Verizon store after work, not close by either. Unbelievably simple, he removed all of the gmail info as if it never excisted, put it back in and viola...everything works. Cancelled my Genuis Bar appt for Monday as all is working. Why the other Verizon guy couldn't help me over the phone is beyond my comprehension.
Thanks for all of your help. It has been rather stressful especially not being able to swipe credit cards.
For what it's worth, this fellow told me if I have trouble like this again to eliminate the gmail account on the iphone and install the google app which he said works much better than the email app that came with the phone.
Best wishes. -
I receive a pop-up from ICal saying the server does not recognize my user name and password for my me.com email address. This started yesterday and occurs about every 5 minutes or so. There are no problems with receiving or sending email through Mail. I did change me email password several days ago but have no problems sending/receiving since then.
I fixed the problem. I opened Preferences in ICal and entered my new password. No more pop-ups
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I'm not able to send emails with mail.ru. Receiving is not a problem. Creating a mail is also not a problem and the mail will be stored at mail.ru as still to be send, only problem is its not possible to send. I noticed the buttons for sending change colour when used but they don't perform. What it is?
Don't know what changed, but all of a sudden able to send emails by mail.ru ...... sorry for bothering.
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Not sure you got my earlier message so I am posing my question again.
Having upgraded my iPad to the more recent OSsomething, my mailbox no longer receives or sends emails.
My wifi is fine, checked with my laptop which works fine. I have switched off the iPad many times but the problem remains. Can anyone help?First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
That's not the same as turning it off or on.
Another things to try is to reset your settings. Use the Settings app for this.
Settings > General > Reset > Reset All Settings
You will not lose data but you will have to enter all passwords again.
If the problem persists after the reset check your email accounts on the iPad. You could delete them and add them back. This is also done in the Settings app.
Settings > Mail, Contacts, Calendar -
I only want to send emails from mail (not receive)
I am apprehensive in setting up my Mail because I don't want it to import any emails from my online email account. I don't want all that stuff on my hard drive and I like to access it online from whatever computer.
Is there a way to set up your email account so that you can only email out, but not receive/download the emails on to your computer?Set up your account, have it Enabled, but do not select to have it included when automatically checking for new messages, and also click on Mailbox in the menubar and take the account Offline. In Mail, and Offline account can be used to send, but will not collect new messages. There are a few providers that require you to have at least logged into the serve one time, and authenticated.
Ernie -
Hi, I have just set up my domain email address with google and Im trying to set up mail on my mac. Its receiving mail but its not letting me send emails from that address. I have tried quite a few solution but cant figure it out. Can anyone help
Hi Lawrence1981,
Thanks for visiting Apple Support Communities.
You may want to check this article for additional troubleshooting steps:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Cheers,
Jeremy
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