TS3147 HP Officejet Pro K850 print failure

I bought this printer as it offers a good range of control over print output, since upgrading to Mountain Lion, trying to access these controls from within the print dialogue box instantly crashes whichever program I'm in (MS, Adobe etc).
I have downloaded the recent HP printer driver update from Apple but this has made no difference.
I guess I'm wondering whether this means the K850 is no longer fully supported or whether anyone has a workaround.
Cheers.

Hi,
Please refer the link below to troubleshoot the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02451505&tmp_track_link=ot_faqs/top_issues/en_u...
Although I am an HP employee, I am speaking for myself and not for HP.
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Drivers and for shared HP Officejet pro K850

I'm trying to set up a connection to a HP Officejet pro K850 printer, with the appropriate drivers. The printer is shared from a PC across a wireless network that needs a username and password.
I've connected to the printer OK and can do a basic print but I wanted to install the correct drivers on the Mac. I couldn't find them listed in the Printer utility and tried to do an install of the latest 10.4 driver from HP but that didn't seem to work. The installation says its successful, then a window pops up saying where is the printer? I select wireless network and nothing happens.
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Thanks

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Hi
After hours of work, I reckon I cannot solve the following problem on a iMac running Tiger 10.4.11 by myself. I installed a HP OfficeJet Pro K850 on my Mac directly trough USB, and everything worked fine. Then I decided to upgrade the whole system by connecting the printer trough a D-Link DP-G321 Print Server, in order to share the printer for the entire network. Despite everything works fine with Windows PCs, I can't get it to work with the Mac. By adding the K850 to the printer list, after typing the IP Address of the print server and the queue name, I have to choose the printer manufacturer and the model. Sadly, there is no entry in the HP list saying OfficeJet Pro K850, nor any similar printer models. I then simply tried to add the printer as a Generic PostScript Printer and print a document. I am sure there is a connection between my Mac and the printer, for the printer began to print strange texts until I pressed the cancel button on the printer. So it seems to be a driver problem, in fact the printer does not appear in the driver list, although the driver is (or should be) installed on my Mac (from the HP OfficeJet Pro K850 driver CD). How can I get the driver in that list? Appearantly, there is no "standalone" driver provided by HP, since the driver should be integrated in Mac OS X Tiger (at least that's what HP told me).
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You can find this issue addressed here many times - but I guess you would need to know some background first...
There are two kinds of drivers on OS X - Carbon and CUPS. Not like on Windows, where a driver is a driver. Manufacturers of non-postscript printers mostly provide Carbon drivers, where they can specify which comm protocol it uses. Your HP driver is written for USB only. You need a CUPS driver to use the network protocols, which are all part of CUPS.
Install the 3-part hpijs driver:
http://www.linux-foundation.org/en/OpenPrinting/MacOSX/hpijs

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Hello Betty7,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue with getting the printer reinstalled.
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Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Try this for a Quick Fix ...........
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Hey there @TM-10
Welcome to the Community
I read through your post about your new Officejet 8610 scanning a document to your computer and printing out all black. I have a couple ideas for you to try.
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R a i n b o w 7000I work on behalf of HP
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Hi there,
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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Hi @rdwill13
You can change the default back to single sided in the preferences. I can help you with this. What operating system and version do you have? Mac or Windows?
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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I am not an employee of HP, I am a volunteer posting here on my own time.
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John,
Thanks for your response to my query about printing problems on an HP Officejet Pro K550 printer since upgrading to Mountain Lion. I usually use the Duplex printing on two sides of the paper. I use A4 size paper (am based in UK); if I substantially increase the footer margins I get printing on all pages. Maybe something to do with the way the printer handles the paper in and out for two-sided printing, although you would expect the problem to then be printing on even pages, not odd. Prior to Mountain Lion, there was no problem in printing footers, but this might just be a coincidence, and it might be the printer on the blink.
I generally only use Microsoft Office 2011 and Adobe Acrobat Pro X version 10.1.4
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TS3147 HP Officejet Pro K850 print failure

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