TS3147 My printer was no longer being detected, so I uninstalled it and when I went to reinstall it I discovered that I no longer have a printer pop up menu to select my printer.
I had a power failure and then began getting a message that the printer (Canon Pixma 610) was not detected. So, I unplugged it from the computer, restarted the computer and no change. The printer was still showing as the default printer, but not being detected. So I deleted the printer and then tried to reinstall it. However, when I clicked on the + sign to reinstall nothing came up. The screen was blank with no printer choices. I went to the Canon website to try and download the driver and received this message: There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver. I would appreciate any help...
MSG2014 wrote:
I finally contacted Canon and they informed me that my printer is not compatible with Maverick
As Greg stated, the Canon support person is simply referring to what they see on the web and knosw nothing about Mac's. The reality is that the v10.8 driver will work on 10.9. You just may need to get past Gatekeeper to install it. So here is a link to the v10.8 driver. If you get a message stating that the driver is not signed and cannot be installed, then this is Gatekeeper blocking it. So to install it, right click (or Control-click) on the installer and select Open from the pop-up menu. Now you will have the option to install.
The second issue is the printer not appearing in the Add printer window. The USB cable is often the cause as suggested already. Also USB hubs can be a cause. To check if the Mac can see the printer, open System Information and select USB in the left column. The top right pane will show all the USB busses in your Mac. The MP610 should be listed under one of these busses. If it is not present, then try another USB cable and/or another USB port on the Mac. Until you see the MP610 in this view, you will not be able to add the printer.
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