TS3148 Cannot start my MacBook Air...
I have carelessly removed the startup driver and now only grey screen appears during startup. What can I do to start my MacBook Air?
If you have got Mac OS X Leopard or Snow Leopard, you must use an external disc drive or another PC or Mac. Insert the Mac OS X DVD, press C key on boot and reinstall. If you have got Mountain Lion or Lion, press Command and R keys on boot and reinstall
Similar Messages
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Hi,
I have a macBook Air - I restarted it after closing everything. Now I cannot restart it.
I get the white screen with the apple in the midle and that's it -
The white screen is like that for more than 10 minutes.
Before restarting I closed everything and unchecked the restart window comment - which probably wast smart...
I will appreciate any help
Thanks
macBook VirginIf you have got Mac OS X Leopard or Snow Leopard, you must use an external disc drive or another PC or Mac. Insert the Mac OS X DVD, press C key on boot and reinstall. If you have got Mountain Lion or Lion, press Command and R keys on boot and reinstall
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I cannot get my MacBook Air to move from the gray start up screen with the Apple logo and spinning gear. Please help
I cannot get my MacBook Air to move from the gray start up screen with the Apple logo and spinning gear. Please help
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I start my macbook air up and a file comes up with a question mark. When I go to Disk Utility I go to update things or erase everything and my disks don't show up or anything. Anyone know what to do?
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
I cannot connect my MacBook Air to a projector - It will not detect a 2nd monitor or display. I am using an Apple made Mini Display port to VGA adapter. As I read online I see that many other peple are having the same problem. Is this an Apple defect!!???? If so it just burst the bubble about how great macs are. I never had a problem with that on a PC. I hope I am wrong. What can you tell me?
Hi There,
I have had the exact same issue but with a projector.
The issue lies with Mountian Lion 10.8.2.
I tried many a combination with no luck to get HDMI working.
Took my mac into the apple store and came to the conclusion it was the software, so I asked them to install 10.8 onto it (this is destructive so a backup is a must)
Bought my macbook home and voila, now displaying through my projector.
There is a small graphics update after 10.8.1 which seems to be the cause.
Hope this helps.
Thanks. -
Hello,
A flashing question mark appears when I re/start my MacBook Air 2013. Then, I pressed POWER & OPTOIN buttons and internet options appeared for internet recovery. After internet recovery, the OS X utilities appears with four options (Restore from Time machine, Reinstall OS X, Get help online and Disk utility). But none of them seemed helpful. On the last option Disk utility, the icon created only with 33KB and other disk 1 Mac Os X Base system. On First Aid, the icon Repair disk is disabled. So I could not click on repair disk. Could you please suggest me how to solve this problem asap? Thank you so much for your help in advance!You can try the following:
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Problem starting my MacBook Air 11"
When I try to start me MacBook Air I get the C-chord tone and the silver screen with the apple logo. But after that I'll get a black screen and the cursor but nothing else. I have tried to hold the Shift-key and Comm + opt + P + R too without any luck. Anyone have any ideas?
The MacBook is from 2011.
Best regard Joakim.Go step by step and test.
http://support.apple.com/kb/ts2570
Startup in Safe Mode
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk.
Steps 1 through 7
http://support.apple.com/kb/PH5836
Reset PRAM
http://support.apple.com/kb/ph14222
Reinstall OS X
http://support.apple.com/kb/PH13871 -
Every time i start my MacBook Air i get the spinning wheel and have to soft boot (shift, control, option, power) it three or four time s before it starts. It has only been over the last week or so I also found Safari will not load up and tyou have too open then shut from the drop down then restart it to get a page, any help pleas?
Do this:
Reinstall Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu.
Repair the Hard Drive and Permissions as follows.
After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall
Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless. -
just buy my macbook last week, and the problem is i cannot start my macbook and is making are beep beep sound. And is become warm. But when I connect to a charger is can start like normally. What I'm need to do so? Thank You.
Since you are covered by warranty, I would take it to your nearest Apple store immediately. There might be a problem with the RAM. And, you have 14 days to return the machine, so if it is not an easy fix, you might want to consider returning it for another machine.
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TS1367 I cannot start my Macbook Pro!
As the title says, I cannot start my Macbook Pro.
I turned the Macbook on, I heard the startup chime, but stays grey and all I see is the spinning wheel (the one that indicates something is loading).
What can I do for it? Thanks in advance.Do a safe boot pressing Shift key. If you can, boot in recovery with Command and R keys and reinstall 10.7
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When I start my MacBook Air, I get a problem report on the Time Capsule 802.11n. When I click Continue, it asks for a password. I don't know what the password is because I didn't set this up. How can I find out what the password is?
Who set it up?
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I cannot pair my Macbook Air (Yosemite) with my iPhone or iPad via Bluetooth.
I cannot pair my Macbook Air (Yosemite) with my iPhone or iPad via Bluetooth. It is recognising the devices but 'connection unsuccessful'
That is correct. Macs do not pair to iPhones, iPads, etc.
However, pairlng is not required to get Handoff to work. Both devices must have Bluetooth on, but they need not (indeed cannot) be paired.
OS X Yosemite: Pick up where you left off with Handoff
You must be using supported devices:
OS X Yosemite: supported devices for Handoff, Instant Hotspot, Phone Calling, SMS, and AirDrop -
I just started my Macbook air the first time, connected it with my wlan and know it asks me for a password and it does not accept the only password I know, what can I do?
It needs the user password for the wireless router, that would have been set by whomever installed the router, if that was you then try to find the password. If you can not find the password reset the router to factory default and set it up again.
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I cannot start my MacBook Pro 15" even after many try's.
I cannot start my MacBook Pro 15" even after many try's. Could it be due to not ejecting my external hard drive, or have just installed the airport express. Urgent help would be appreciated.
Run throught this list of fixes
..Step by Step to fix your Mac -
I want to use my MacBook Air as an external disk to my iMac. I talked to Apple care and we solved it by connecting a Thunderbolt cable between the two computers. I then turn on the MacBook Air while pressing the "T" and it works. I can sit and work on my iMac and grab/change/save the files that are in my MacBook Air EXCEPT for the Microsoft Office files. I called Microsoft and they can't solve it. They say it might be a problem with the Thunderbolt cable. Has anybody have this problem?
Both computers are 2011 and they both have Office 2011.
Thanks in advance,
AlejandraFor Word it says "Word cannot open this document. The document might be in use, the document might not be a valid Word document, or the file name might contain invalid characters (for example, /)"
For Excel it says "the file could not be found. Check te spelling of the filename, and verify that the file location is correct. If you are trying to open the file from your list of most recently used files on the File menu, make sure hat the file has not been renamed, moved or deleted.
I tried this with many different documents, and I always get the same message.
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