TS3159 I have content on my iPhone that skips and can't be deleted
- but it is content that was purchased from iTunes store! I can't delete it using iTunes - it is forever there greyed out!
iTunes displays these phantom items with a little sync symbol next to each one suggesting that there is a sync issue. Ok - But they can't be deleted! or re-synced!
Ok ok I think I might be all my fault... I may have pulled the sync cord out without ejecting - it was taking ages and I had to leave. Am I eternally damned now?
What can I do?
I have tried checking and unchecking all the silly iTunes syncing options but it's impossible to get rid of them.
I tried Sync Music
I tried not Sync Music
I tried Sync Music Selected Playlists painstakingly choosing items from the four scrollable list boxes.
Obviously, I don't want to erase my whole phone.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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