TS3212 Bonjour Error Message -

Here is the message I receive when trying to install the latest version of iTunes "The older version of Bonjour can not be removed. Contact your technical support". Any ideas? I already tried to remove Bonjour from my Programs window but it wont let me. Thanks.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another install. Does it go through properly this time?

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Bonjour error message on startup

I get an error message that bojour must shut down on start up. The only time this happens is when I am trying to run through the air port at my home. When this happens I can not get onto the internet. I do not get the message at work using an linksys router. I have checked for repairs and have run the repair under the control panel. any help would be great, thanks

I get an error message that bojour must shut down on start up.
Is that a "BonJour has encountered a problem" message, bal?
If so, generate another one, and click the "Click here link in the error message box. What ModName and ModVer are being given for the error? (Precise text, please.)

Itunes 10- Bonjour error message

I am trying to download itunes 10 and I keep get an error message that the old bonjour can't be removed. I have deleted the file and even emptied the recycling bin. WHAT DO I DO???

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Bonjour Error Message

I am having issues downloading the new iTunes. I keep getting an error statement that states I do not have authorizer access to install BonJour. I've been trying to fix this problem for two days and am out of options. Can I install an older version of iTunes to get around this problem?

I get an error message that bojour must shut down on start up.
Is that a "BonJour has encountered a problem" message, bal?
If so, generate another one, and click the "Click here link in the error message box. What ModName and ModVer are being given for the error? (Precise text, please.)

Bonjour error message: Network Error (dns_unresolved_hostname)

I have a NAS drive on my home network. I used to be able to access it through Bonjour but recently it's stopped showing and Bonjour returns the following message:
   Network Error (dns_unresolved_hostname)
   Your requested host "xxxxx.local." could not be resolved by DNS.
   For assistance, contact your network support team.
The NAS drive continues to show up in the Finder, but I need access through Bonjour to perform certain admin maintenance and configuration.
Any ideas how to solve this issue?
My system: PowerBook G4 (OS 10.4.11) and Western Digital My Book World Edition NAS (1.5TB), both connected by ethernet (not wi-fi) to each other via wi-fi base station.

ash1ey wrote:
I tried to change the DNS locally on my network card (couldn't find anywhere to do it on the homehub) but I still have same issues.
Whats even more strange is, today I managed to connect via FTP even tho I am getting DNS error from browser.
I've just tried your site using BT DNS servers and Google DNS servers, and both give the error in your posted title.
I tried a proxy, and it goes through alright.
It could be due to a change made by the hosts recently, and may not have reached all the DNSs yet. I notice that this still works :
http://swtorowned.com
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Cannot connect to iTunes store - error messages in Win XP event log

I've been reading the posts and trying to connect to the iTunes store unsuccessfully for at least a week since installing the latest iTunes 9 update.
I've tried every suggestion I have found without success including uninstalling and reinstalling iTunes. I also used MSCONFIG to do a selective startup without services and then started iTunes, no luck with that.
I just went to Administrative Tools->Event View to look for clues.
Every day since March 31, 2010 there are multiple error messages for Bonjour Service. Probably one error for every time I tried to go to the iTunes store.
All of the Bonjour error messages are the same.
The error message follows:
ERROR: read_msg errno 10054 (An exsisting connection was forcibly closed by the remote host)
I can see my store account information, but when I click DONE the process hangs.
When I click on iTunes Store, the status bar goes about half way and hangs. No error messages.
When I run iTunes network connectivity tests the results show a "Secure link to iTunes Store verified"
Any help would be appreciated.

Update to my original post
Still cannot see the iTunes store. Here is a list of what I have tried so far in addition to what I mentioned in the original post:
Changed parental controls to only allow access to iTunes U - cannot see iTunes U
Changed parental controls back to allow all access - cannot see the store
Updated my network driver - no change
Investigated the Error code 10054 on the internet for a solution.
Found this posting:
http://www.sqlservermart.com/resources/SynAttackProtect.aspx
Changed the registry as they recommended to include:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\SycAttackProtect{DWOR D} = 0
Rebooted and no change.
iTunes network diagnositcs indicates I am able to connect to the store, but the status bar still hangs up about 1/2 way into the attempt to connect.
iTunes Network diagnostic results shown below:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation DIM4500
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number 64B00F8F5E0A51EF
Current user is an administrator.
The current local date and time is 2010-04-10 13:39:14.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc. RAGE 128 PRO Ultra GL AGP
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {4CDE1A2C-0018-45E9-BA18-009425BD110D}
Description: CNet PRO200WL PCI Fast Ethernet Adapter - Packet Scheduler Miniport
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Apr 10 12:16:18 2010
Lease Expires: Sun Apr 11 12:16:18 2010
DNS Servers: 72.240.13.35
72.240.13.35
72.240.13.5
72.240.13.6
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-04-10 12:21:51.

1. iPodService (32 bit) 2. BONJOUR error 3. Unistall and use my id on new computer

Hello I have two issues. First is the line I have. I keep getting the "iPodService (32 bit) stopped working and was closed message. I have rebooted, I've looked on line and have tried to get the correct answer.
Second question: I keep getting the Bonjour error message. They may be related.
LASTLY..... I can no longer check all of my songs in iTunes. Half of them are greyed out. I still play them but there is something wrong. I can say this all started when I installed the new Norton Antivirus and removed the McAffee.
OK, I lied, one more question.
I have 3 lap tops. All are mine and I use for personal work and photos. My husband put my daughters iTouch on one of my systems. I have tried to uninstall his information and use have it as mine (since it is my computer). I uninstall and re-install, and continue to get all of the junk he installed on it.... Barney cartoons, Sponge Bob, etc. I don't want them on my system and want my library on it. Any suggestions.
With that, we can't get her iTouch to download on to her system. It states she can't because it is on another system............ Ok, those are my issues and would love any guidance available.

>
My application uses the provider for the web app and references a version of the Oracle.DataAccess.dll 2.112.1.0. which we use for the build process. When we deploy a release package we also deploy this dll as up until now it has seemed to be compatible between the different versions as we also have some customers still on 2.102.2.20 of the oracle client and ODP. You can't deploy that DLL. If you do, your program will see it and try to use it first, which means that DLL will then call whatever version of Oracle is on the machine. If they're not compatible with each other (and in this case they're not), then it's just not going to work.
Once the managed provider beta comes out I'd take a look at that, as this sounds like the exact scenario it's going to fix. You can just include it and your program will use that for it's Oracle connections no matter what native client is installed (or even if there isn't one).
In the mean time if you want people using 10.2 to be able to use it, you should probably be referencing 10.2 when you create it. If you have a reference to Oracle.DataAccess.dll but don't include it, the program will look for it in the GAC and use the version on the machine instead.

When I try to download iTunes I this error message "an old version of Bonjour cannot be deleted" and when I try it won't let me saying that the bonjour.msi is missing.

I am trying to download iTunes, it gets so far and then I get an error message that says that an old Bonjour cannot be removed, it goes on a bit further and says and old Apple Software Update cannot be removed; and then it says that the installation was interrupted and to try again.
I have gone to the control panel and tried to remove all traces of Bonjour, Apple, Quicktime but the two will not be removed it says that their .msi file and missing and to try to find them. I have even reinstalled the programs from the ProgramData files in an attempt to repair or replace the missing files but I still get the same answer.
Can anyone help me? I need iTunes up and running to sync with my phones.
Thank you for your help,
Barbara

Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John

TS3212 Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, please hel

Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly I got the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, that stated: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program fo fix. then I got the message, iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) I have had iTunes since I purchased the iphone in 2012. I have only updated the product since then until today when I did the uninstall ans reinstall as stated in above directions. I am not sure what is different now. please help

I had this problem as well but found the soultion on another post from turingtest2 - it worked for me:
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Error Message about Bonjour on Windows 7

Hi! I am trying to reinstall Itunes, however, I get an error message saying the installer has insuffient privileges to access this directory C:\Program Files (x86)\Bonjour\Bonjour/Resources\es.Iproj. The installation cannot continue. Log on as administrator or contact your system administrator. Well, I am systems admin. Please Help!!
Thanks for looking

Hi Cappe2572,
Thank you for visiting Apple Support Communities.
As you were trying to reinstall iTunes, had you removed the previous install in the correct order first?
iTunes 11.1.4 for Windows: Unable to install or open
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components, may have unintended affects.
It then goes on to verify components are completely removed and to reinstall.
Take care,
Nubz

Windows XP, removed bonjour in add/remove program. Now have an error message - APAgent.exe - Unable to Locate Component

Windows XP: removed bonjour by accident in the add/remove program. Now, everytime i log on, i get an error message that reads.
APAgent.exe - Unable To Locate Component
This application has failed to start because dnssd.dll was not found. Re-installing the application may fix this problem.
Tried reloading my Airport Extreme CD, but no luck.
Googled this error & got nowhere. How can i get fix this annoying error message?

Which Bonjour were you using, daniel? The Bonjour Print Services type, or the one that comes bundled with iTunes?

HT1923 Want to uninstall iTunes and reinstall. Unable to remove Bonjour and Apple folders. Error message that they are in use. iPodService.exe is not running.

Want to uninstall and reinstall iTunes. Ran uninstall for itunes and QuickTime. Unable yo remove Bonjour and Aple program. Error message that they are in use or the folder is open, ipodservice.exe is not running.

" The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to upgrade my PC iTunes to 10.6 iget an error message that states an older version of bonjour canot be removed contact your tech support group. Can someone help?

I am trying to upgrade my PC to iTunes to 10.6 version, and i get an error message that states the older version of Bonjour cxanot be removed contact your support group. Can anyone help.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

Re: I get an error message you have an older version of Bonjour and it cannot be updated. I need to update my itunes but because of bonjour i can't. please help

Re: I get an error message when I tried to install the lastest version of itunes. The error message is you have an older version of Bonjour and it cannot be updated. I went to control panel and repair the bonjour from programs but it won't let me undate it.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

TS3212 Bonjour Error Message -

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