TS3212 Downloading itunes issues
I have a new samsung laptop with the windows 7, but every time i try to download the new itunes it keeps gettin to 99% and stopping! I have tried everything and nothing seems to work! I have the iphone 5 which needs the new itunes to run. so now i have a iphone that i cant use because i cant download itunes! What can i do?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
Similar Messages
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TS3212 Downloading itunes on Lenovo Notebook with Windows 7
I am trying to download itunes on my Lenovo Notebook with Windows 7 via a wifi connection. The box pops up to download itunes setup and I click download. On completion of setup download a prompt pops up to enter my administrator password which I do. Another box pops up that looks like an normal download box that says "Processing Additional Packages." I have been waiting for 30 minutes and it has not made any progress.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I keep getting an error message when trying to complete downloading iTunes dying to run it gain. I've run it 3 times now. Keep getting the same error message.
It didn't give me an error "message". Just said there was an error and run it again. It said this 3 times. After the 3rd attempt, I was finally successful. The reason I had this problem was because my computer was not recognizing my iPod, so I uninstalled ITunes, then had the problem Re-installing ITunes. My computer is still not reading my IPod.
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TS3212 Downloading itunes problem
I just re-imaged my laptop back to factory settings and installed windows updates. When I try to download itunes, I am getting a message saying that the file is not safe and download does not complete. What is the problem?
I tried to download again using google chrome and I was able to save the exe but it does not install - it computer just flickers and then nothing else happens.Download and save a full itunes setup file.
Use Winrar to unzip the file into a folder. Then right mouse click the file AppleSoftwareUpdate.msi from that folder to install.
If you don't have winrar, you can go to this link to download a free trial version.
http://download.cnet.com/WinRAR-64-bit/3000-2250_4-10965579.html?tag=dropDownFor m;pop -
TS3212 Downloading iTunes 10.7
I am using a Mac and I downloaded the latest version of iTunes, and iTunes keeps telling me I need to download 10.6 or later? And it will not allow me to back up my phone. I have restarted my computer, and I get the same message. Help!
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
How do I resolve this issue when I try to download iTunes on my laptop? It fails because of this error message " iTunes64Setup.exe is corrupt or invalid"
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Trying to download the iOS 8.2 software update on my iPhone 6, but it won't update. All app updates have resolved since the iTunes issue was resolved. Is the software update issue related to this as well, or is it another problem entirely?
I've synced it to iTunes, turned it off/on, etc., but still not downloading.
Any help is appreciated.
Thanks.Hi DebC64,
So is the iOS 8.2 update not downloading to your iPhone, computer or both?
You have synced it to iTunes, that is an option to update if it's not updating wirelessly. Please see if other steps help.
Resolve iOS update and restore errors in iTunes - Apple Support
Regards,
Nubz -
TS3212 Unable to download iTunes 11.1.4 How do I get iTunes to download?
Have been unable to download iTunes 11.1.4. Get a pop-up stating that "Apple Mobile Device (Applre Mobile Device) failed to start. Verify that you have sufficient privileges to start system services".
Attempted download followed by message that iTunes was not installed correctly. "Please reinstall iTunes Error 7 (Windows error 126)".
Clicking on iTunes icon results in pop-up stating that application failed to start because MSVCR80.dll was not found.Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I am trying to download itunes to PC and it downloads but then says Service Apple Mobile Device failed to restart. Verify sufficient privileges to start system services. What do I need to do? I am an Administrator on the PC so what else needs attention?
Hi txatxo
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
TS3212 My hard disk crashed and I've gotten a new one and can't download iTunes, any suggestions?
I had a hard disk crash on my laptop, got it replaced and am using Windows 7 and trying to re-install iTunes using Google Chrome, but it keeps saying thank you for downloading iTunes without giving me the option to run or save the program first. And of course I cannot find it or a shortcut to it anywhere on my system. So it's obviously not downloading. Anybody know how to fix this issue??
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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I updated Itunes today to the latest version. Windows 7 64bit. None of my drivers work and get an error when itunes starts, about registry setting for reading and writing dvds and cds missing. Anyone else have the same issue. I downloaded itunes again, reinstalled still have same issue.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
Hi ; am trying to download itunes and am getting error 7; also am clicking the ignore tab during the starting process regarding the apple mobile device
I have this same issue.....
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i have a new pc with windows 8, i've downloaded itunes but there is no evidence of it that i can find but when i go to redownload it comes up with 'thanks for downloading itunes'... any help would be appreciated
See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2 -
i am unable en it gets to download itunes because it stops when it gets to the mobile device section
Hi wanda578,
Thanks for visiting Apple Support Communities.
If you're unable to install or update iTunes due to an issue with the Apple Mobile Device Service, I'd suggest trying to restart it by following the steps in this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If the issues persist, you may find the troubleshooting steps in this article helpful:
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Best Regards,
Jeremy
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