TS3212 Downloading itunes problem

I just re-imaged my laptop back to factory settings and installed windows updates. When I try to download itunes, I am getting a message saying that the file is not safe and download does not complete. What is the problem?
I tried to download again using google chrome and I was able to save the exe but it does not install - it computer just flickers and then nothing else happens.

Download and save a full itunes setup file.
Use Winrar to unzip the file into a folder.  Then right mouse click the file AppleSoftwareUpdate.msi from that folder to install.
If you don't have winrar, you can go to this link to download a free trial version.
http://download.cnet.com/WinRAR-64-bit/3000-2250_4-10965579.html?tag=dropDownFor m;pop

Similar Messages

  • TS3212 Downloading iTunes

    I keep getting an error message when trying to complete downloading iTunes dying to run it gain. I've run it 3 times now. Keep getting the same error message.

    It didn't give me an error "message". Just said there was an error and run it again. It said this 3 times. After the 3rd attempt, I was finally successful. The reason I had this problem was because my computer was not recognizing my iPod, so I uninstalled ITunes, then had the problem Re-installing ITunes. My computer is still not reading my IPod.

  • Download itunes problem

    i have a HP G60 notebook PC with a 32-bit operating system and have had lots of problems trying 2 download itunes 8. It downloads and then instead ov openin the program up an error message appears tht says tht the package cudnt b opend because you need 2 verify tht the package exsists. any1 got ne ideas!!!

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • TS3212 Downloading itunes on Lenovo Notebook with Windows 7

    I am trying to download itunes on my Lenovo Notebook with Windows 7 via a wifi connection.  The box pops up to download itunes setup and I click download. On completion of setup download a prompt pops up to enter my administrator password which I do. Another box pops up that looks like an normal download box that says "Processing Additional Packages."  I have been waiting for 30 minutes and it has not made any progress. 

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • TS3212 Downloading itunes issues

    I have a new samsung laptop with the windows 7, but every time i try to download the new itunes it keeps gettin to 99% and stopping! I have tried everything and nothing seems to work! I have the iphone 5 which needs the new itunes to run. so now i have a iphone that i cant use because i cant download itunes! What can i do?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • TS3212 Downloading iTunes 10.7

    I am using a Mac and I downloaded the latest version of iTunes, and iTunes keeps telling me I need to download 10.6 or later? And it will not allow me to back up my phone. I have restarted my computer, and I get the same message. Help!

    Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
    Troubleshooting iTunes installation on Mac OS X

  • TS3212 I'm runing IE9 & I'm unable to download iTunes.  I receive this error each time: There is a problem with this windows installer package.  A program required for the program to complete could not be found.  Contact your support personnel or package

    I'm running IE 9 & windows 7.  I'm unable to download iTunes.  I receive this error each time: There is a problem with this windows installer package.  A program required for the program to complete could not be found.  Contact your support personnel or package vendor.

    There is a problem with this windows installer package.  A program required for the program to complete could not be found.  Contact your support personnel or package vendor.
    Let's try the following user tip with that one:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • HT1926 Tried to download itunes update 11.1.4. At 99% IE said, "This program contained a virus and was deleted."  Anyone else with this problem?  What do I do?

    Tried to download itunes update 11.1.4. At 99% IE said, "This program contained a virus and was deleted."  Anyone else with this problem?  What do I do?

    Hi JEOQ,
    Thanks for visiting Apple Support Communities.
    You may find the information and steps in this article helpful with downloading iTunes:
    iTunes: Downloading iTunes for Windows using Internet Explorer
    http://support.apple.com/kb/ts3212
    Best Regards,
    Jeremy

  • When I plug my iPhone in to my computer, iTunes doesn't recognize it as a device.  I have deleted and re-downloaded iTunes twice which seems to fix the problem temporarily but then the next time, the device is not recognized.

    when I plug my iPhone in to my computer, iTunes doesn't recognize it as a device.  I have deleted and re-downloaded iTunes twice which seems to fix the problem temporarily but then the next time I plug my phone in, the device is not recognized.

    What happens if you go to iTunes > File > Devices, do you get the option to Sync iPhone?
    You could try a reinstall of iTunes. OS X Yosemite: Reinstall apps that came with your Mac

  • TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

    Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
    Please!
    Thanks!

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • Problems mounting CDs after downloading Itunes 10 when on the internet

    I'm new to both Macs and forums, so please bear with me if some of the terminology is wrong. Also, from the other posts I have looked at this seems to be a longstanding but unanswered issue, so feel free to direct me to other places if an answer is out there.
    Basically, since I bought my MacbookPro in May almost all of the time cds mounted automatically and it found the CD info on the internet. Sometimes it hadn't been doing it first time round, but it wasn't too great an issue. However, earlier today I downloaded Itunes 10. Now, cds won't mount when I'm connected to the internet. In fact Itunes has a kind of flickering attack as though it's struggling to read the cd. Trying to manually mount the CDs using Disk Utility also doesn't work in this case. But if I UNcheck the "automatically retrieve cd track names from the internet" it mounts.
    So, I can import cds but I don't have any of the information. Also, when I try to manually import the information ("Get track names) a message box pops up saying the information doesn't exist, which can't be the case on these widely available albums. I have tried various combinations of the suggestions mentioned (bar deleting and reinstalling software which I have no idea how to do) and nothing works.
    Finally then, my questions:
    1. Can I go back to the older version of Itunes that almost always worked? If so, how do i do so?
    2. If I was to import the cds first, is there a way of adding the track information later, given what I wrote above.
    So far my first few months using a Mac have been very pleasurable. However, this problem is quite frustrating at the halfway point of importing my cd collection to my Mac, so any answers would be really appreciated.

    Similar problems but not quite.
    Yesterday, I imported a few CDs no problem. Then I noticed that one of my albums on my iPhone had the tracks in the wrong order (a pain on a gapless album!) but it's OK on the iMac.
    I tried to re-import but iTunes crashes every time I click 'yes' to 'would you like iTunes to import...?'
    I noticed that although the disc is mounted in the finder, it's not in iTunes and neither does it go off to check gracenote.
    Anyway I fixed that issue with a reboot but the wrong track order still persists.
    Hey ho, just await the update I guess.

  • HT2292 hello i'm facing  problem  i downloaded iTunes version 11 32bit  and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my interne

    Hello i'm facing  problem  i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my internet is on

    Try this...
    Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
    cmd /k netsh winsock reset
    Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
    You should get something similar to this:
    Reboot the computer and the problem should be resolved.
    If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
    tt2

  • Every time I try to download iTunes it come up saying there is a problem with iTunes we will research a fix for the problem but it doesn't !!!

    When I try to download iTunes it will pop up saying there is a problem we will research and get back to you with a solution but it doesn't

    Go START/ALL PROGRAMS/APPLE SOFTWARE UPDATE"
    If it offers you a newer version of Apple Software Update, do it but "Deselect" any other software offered at the same time.
    Once done, try another iTunes install

  • Problems downloading iTunes after upgrading to Windows 8.1

    I just upgraded to WIndows 8.1. When I opened my iTunes it said there was an update was available. I tried to update my iTunes but kept getting errors. SO i decided to try and download the update later but when I tried to go to the iTunes store I got an error saying there was a problem accessing the iTunes store and then my iTunes closed. I looked at some of the comments in the community and tried uninstalling it and reinstalling it. Now when I try to download itunes I keep getting the following error:
    I am the only user of the computer and the only administrator. I tried downloading the installer and then right clicking on it and selecting 'run as administrator' and this also doesn't work.
    Please help
    Thanks

    "The installer has insufficient privileges to access this directory: C:\Program Files(x86)\iTunes\iTunes.Resources\sk.lproj\Printing Templates. The instillation cannot continue. Log on as administrator or contact your system administrator."
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Windows 8 instructions in the following document: Disk Error Checking in Windows 8
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I can use my appleID without any problems for using to download new apps in the app-store or Itunes - Problem: I can´t use my ID at facetime and Imessage - I´d like to add an EMail account on top to my mobile number. My password will not be accepted!!!???

    I can use my appleID without any problems for using to download new apps in the app-store or Itunes - Problem: I can´t use my ID at facetime and Imessage -
    I´d like to add an EMail account on top to my mobile number to use more this services. My password will not be accepted!!!??? I try it and i try it and i try ist, throughout the same problem. Whats on? The user help desk said, i´ve to reset and use the WLAN key new as well as possible - no way!

    Contact the App store for Apple ID help. Their support link is on the right of the App store window
    LN

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