TS3212 Error message 2324 when drying to download new version of itunes

I just got an iPhone 4S and need to update iTunes. I get an error message 2324 when I try to download the newest version. Has anyone else had this problem and if so, how did you fix it?

Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled

Similar Messages

  • Error message -50 ever since I installed new version of iTunes... weird!

    A few days ago I installed the new/updated version of iTunes from the 'automatic prompt' which informed me there was a newer version of the software available.
    Now, ever since I've been using iTunes upon start-up I get this weird thing happening:
    1- ITunes opens, no problem
    2- Progress bar appears on screen saying "Updating iTunes library" (which never happened before I installed the new version on iTunes)
    3- An Error message appears saying "the iTunes Library files cannot be saved. An unknown error occurred (-50). Do not warn me again"
    Well, my iPod seems to be sync-ing fine and I've not lost any music, so I'm confused as to what this error message actually means.
    If anyone can shed any light on this or what I've done wrong I would be most grateful.
    I don't fancy losing all my podcasts and music! Ouch...
    Thanks!
    MacBook Pro     video iPod 80GB

    I would check macfixit.com . there are several articles about fixing the -50 error. The latest article is free, the others require a subscription. This is from their very helpful site:
    Another option for recreating the library to resolve -50 errors We previously reported that a full library deletion and restore may be required to eliminate -50 errors that occur while iTunes 7.3 is launching. The process we mentioned involves backing up the music library to another location, then deleting the original library and finally re-importing. However, you can also simply backup then create a new library at launch and re-import, as follows:
    1. Quit iTunes
    2. Backup your iTunes library (the folder ~/Music/iTunes) to a separate location (can be on the same volume)
    3. Launch iTunes while holding down the option key and follow the steps to create a new library
    4. In iTunes, choose Import from the FIle menu
    5. Select the backed up ~/Music/iTunes as a source folder
    6. Restore any deleted preferences
    <<<br>
    G5 1.6   Mac OS X (10.4.10)  

  • TS3258 I get error message -42408 when trying to download itunes update 11.0.2 and thus can not upgrade to latest version.  What should I do?

    I get error message -42408 when trying to download itunes update 11.0.2 and I therefore can not update to that latest version.  What can I do?

    Hey there davidgor2!
    I have found an article that should help you resolve this issue with updating your iTunes. The article can be found here:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    and the specific part of the article you will want to look at first is right here:
    "Error 42023" through "Error 42408"
    These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
    Install the latest iTunes from apple.com/itunes/download/
    Remove the SC Info folder.
    If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.
    Thanks for using the Apple Support Communities!
    Regards,
    Braden

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  • I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?

    I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?

    Did you already try these suggestions?
    Check USB connections
    Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    copied from Resolve specific iTunes update and restore errors

  • I'm getting unknown error message 0xE000065 when plugging in any ipod/iphone into itunes. Why????

    I'm getting unknown error message 0xE000065 when plugging in any ipod/iphone into itunes. Why????

    In the course of your troubleshooting to date, have you worked through the following document?
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC

  • HT1926 I keep getting an msvcr80.dll error when trying to download newest version of iTunes.

    I keep getting an msvcr80.dll error when trying to download newest version of iTunes.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99595)

  • HT202879 I am stumped - trying to open a recent Pages file but error message says that I need a "newer version" of Pages.  My software updates show that there are no updates available.  I recently updated Pages but it is not consistent.

    I am stumped - I am trying to open a recent Pages file (created with a newer software that I thought was correctly installed recently) but error message says that I need a "newer version" of Pages.  My software updates show that there are no updates available. Pages 09 version 4.3 shows as my current version.

    You have 2 versions of Pages on your Mac.
    Pages 5 is in your Applications folder.
    Pages '09/'08 is in your Applications/iWork folder.
    You are alternately opening the wrong versions.
    Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
    Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
    Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
    Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
    Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
    Anything that is saved to iCloud is also converted to Pages 5 files.
    All Pages files no matter what version and incompatibility have the same extension .pages.
    Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
    Apple has not only managed to confuse all its users, but also itself.
    Note: Apple has removed over 95 features from Pages 5 and added many bugs:
    http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
    Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
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  • HT1386 I downloaded new version of itunes and now when I connect my ipad to sync there is not sync function and there is nothing on the left side of the screen like before.

    I downloaded new version of Itunes to my ipad2 and now I can't find sync button.  There is nothing down the left side to pick device, etc.  The screen is completely blank.  Help

    if your using windows, try this.

  • Help...downloaded new version of itunes...and now I cannot connect

    I just downloaded new version of itunes and now I cannot connect to the itunes store...I get a message that says..."Itunes cannot connect to itunes store. the network connection timed out."
    ran diagnostics here are the results... if anyone can help...
    Microsoft Windows Vista Home Premium Edition (Build 6000)
    Hewlett-Packard Presario F700 (GR967UA#ABA)
    iTunes 8.2.0.23
    QuickTime 7.6.2
    FairPlay 1.4.10
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.5.0.31
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number D3C70EE5E29DDAC2
    Current user is not an administrator.
    The current local date and time is 2009-06-09 23:19:03.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce Go 6100
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {C07101F5-89CB-4921-9239-F59263AF4FAA}
    Description: Broadcom 802.11b/g WLAN
    IP Address: 192.168.1.2
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Tue Jun 09 22:30:17 2009
    Lease Expires: Wed Jun 10 22:30:17 2009
    DNS Servers: 192.168.1.1
    192.168.1.1
    Adapter Name: {33E3719A-76B1-48B1-9F31-BD3CBF2DBDDA}
    Description: NVIDIA nForce Networking Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2009-06-08 09:41:24.
    ** CD/DVD Drive Tests **
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.1.0.1),
    E: TSSTcorp CD/DVDW TS-L632M, Rev 0A17
    Audio CD in drive.
    Found 1 songs on CD, playing time 04:24 on Audio CD.
    Track 1, start time 00:02:00
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 16 20 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.
    ** iPod/iPhone Connectivity Tests **
    iPodService 8.2.0.23 is currently running.
    iTunesHelper 8.2.0.23 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    iPod nano (Second Generation) running firmware version 1.1.1
    Serial Number: 7J651R7ZVQ5
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.

    Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
    Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
    Hope this helps.

  • Downloaded new version of itunes and now it will not open on my Macbook

    downloaded new version of itunes and now it will not open on my Macbook

    downloaded new version of itunes and now it will not open on my Macbook

  • Downloaded new version of itunes lost my library now itunes won't save my library have to install my library everytime i turn computer off itunes store will not open either have tried a few ways to solve problem from community members nothing works

    downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off  itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare

    I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335

  • Downloaded new version of itunes, did a sync on my ipod and now music from my external drive is missing?  Help

    Downloaded new version of itunes, and then subsequently performed a sync on my ipod nano as I had purchased a new song from itunes store.  I now only have 25 songs on my ipod as it removed all of my other music.  My music is stored on an external drive.  I downloaded the music there from cd's that I own.  Can anyone help me fix this.  I am going on holidays soon and want to have my ipod loaded with music for the trip.  Thanks

    hi mike,
    First of all, your music is not gone. Its there, I promise. Second of all, you need to always make sure you backup your music elsewhere because funky things happen and computers do take nosedives.
    Ok, go into File on the iTunes Task bar and click on add folder to library. Your music files should be under my documents>my music. Let me know how it goes...
    Rachyl

  • Im trying to download newer version of itunes how do i do it

    it says download newer version of itunes 11.1 or better i cant how do you do it

    See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
    tt2

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