TS3212 Error message while downloading itunes

Trying to download itunes on my laptop with windows 7, getting an error message stating "Apple mobile device" not recognized.  My ipod is registered and the error message only asks to retry or ignore, niether works, any help would be great.

many thanks.
Okay ... something may just have gone screwy with the permissions for your usual Windows user account. Unfortunately, that's a bit trickier to deal with on an XP system than on a Vista or 7 system.
Let's first try installing from inside a different Windows user account.
Create a new Windows user account with full administrative rights.
Log out of your usual user account, and log into the new user account. (Don't use fast user switching to move between the accounts.)
Try installing iTunes from inside the new user account.
If it installs, log out of the new account and log into the usual account.
Does your iTunes launch in there?

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