TS3212 Help!! My iTunes not working?

reinstalled itunes, updated it, now itunes won't open (can not be read because created on newer verison of iTunes)

What worked for me was to uninstall from the control panel in this order: Thanks to another post on this board... this worked... link to the discussion here: https://discussions.apple.com/thread/5817584?tstart=0
ITunes
Apple Software Update
Apple Mobile Support
Bonjour
Apple Application Support
I had problems uninstalling Apple Mobile Support, I had to repair it first before I could uninstall it. You will have to restart the computer after all the uninstalls, and before reinstalling ITunes. I reinstalled ITunes from the Apple website afterwards (fresh download) ... everything works for me now that I have done this.

Similar Messages

  • Help please itunes not working, i have tried everything.

    I have windows vista and everytime i try to open itunes it says itunes is not working and then it shuts down. I deleted it and reinstalled it many times, i have tried repairing it, it doesnt work.
    Here is what i think caused it, i was trying to convert music files to work with windows media player. so i tried installing different codec programs (I deleted the old before i tried a new codec program. I have since deleted them all and figured out a way to convert them but now itunes doesnt work.
    I dont know what to do i would do system restore but i tried it earlier and all the codec programs were stuck in the menu and i couldnt get rid of them so i restored it back.
    Is there something in the registry screwing it up? how do i fix it?

    so i tried installing different codec programs (I deleted the old before i tried a new codec program.
    which codec packs did you try installing? can you recall which versions you installed?

  • Help! iTunes not working!

    Okay so for the past couple of days i haven't been able to load itunes. I click the icon on my desktop and it never opens up. Everytime i turn off Windows i get a message that says iTunes isn't responding and i have to click "End Now." I've tried reinstalling it but it didn't work. Any help will be much appreciated.

    I am afraid your question was not asked very cleary which may put people off answering.
    What exactly was the diagnotic test that you ran, and what problem where you tring to solve by doing it. Exact error messages and error numbers if you know them.
    Having said that the error message you quote suggests that iTunes has got in a muddle about hwere it supposed to be installing iTunes. The file in question should be going to c:program files\iTunes...
    So I suggest you follow the follwoing procedure for complete removal of iTunes and installer cleanup with the Microsoft Installer Cleanup Utility.
    Download a fresh copy of iTunes and the stand alone version of Quicktime
    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
    http://support.microsoft.com/kb/290301/
    Now use the following method to remove iTunes and its components:
    http://docs.info.apple.com/article.html?artnum=93698
    If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

  • Help! iTunes not working with Address Book

    I have the latest iTunes and the newest version of Adressbook.
    When I go to Sync my iPhone 4.  The Address Book Groups that appear in iTunes (under the INFO section) are not the same as the groups in my Address Book program.
    I tried deleting all the contacts off my iPhone and then re-starting the computer and then restoring them, but iTunes will not pull the new Groups into the program.  iTunes just continues to display the old Groups that no longer exist in Address Book (because I have deleted them) nor will it show the new Groups I've created. 
    Is there a way to reset this area?  Or wipe out the preferences.  I don't want to lose by iPhone backups.
    Thanks.

    Apple Store said the only soluction was to wipe computer clean and re-install system from original disks and restore from back-up.

  • ITunes Not Working [at all..;need help!; very detailed.]

    Hello.
    My iTunes doesnt work at all. When I click on iTunes, it doesnt open or anything. I have uninstalled it and then re-installed it many times, it didnt work. Because of my iTunes not working, i had no choice but to put my songs on manually using Rockbox [an alternative fw]..
    And now i really need help, cause it is really annoying to put my songs on manually!
    Help?
    BTW i have norton installed, is that why it may not be working?
    --Aaron R.

    FYI, there's an iTunes forum where you may have
    better luck. You can try posting over there
    Anyway, I'm not really sure. Does it show up in the
    task manager? Is there an iTuneshelper.exe process?
    Tom
    yeah, there is an itunes helper.exe process.
    well, im going to post it in the itunes forum.look for it over there.

  • ITunes not working on ipad, stays on for 4 secs then closes, plz help?

    iTunes not working on ipad, stays on for 4 secs then closes, plz help?

    Can't help -- on my iPhone, i've turned the toggle switch on in Setting>Music but it says I have not subscribed to iTunes Match and to go to iTunes on my computer and subscribe even though I have already. So, can't get iCloud to update music on my iPhone wirelessly.

  • Just updated my laptop to itunes 10.5,the help feature does not work.also updated my ipad2 3g wifi 64gig to ios5, now none of my purchased apps are working?? please help?

    I JUST UPDATED MY ITUNES TO ITUNES10.5 ON MY LAPTOP(WIN7)
    THE HELP FEATURE DOES NOT WORK.
    I ALSO UPDATED MY IPAD2 3G WIFI 64GIG TO IOS5 AND NOW NONE OF MY PURCHASED APPS WORK??????????

    I have seen this before. You need to update the apps in your app store, and once they are updated, they will work again.

  • Itunes not working, get "missing file, reinstall itunes" message.

    1.  Itunes not working, get "missing file, reinstall itunes", message.
    2.  When try to reinstall itunes, gets as far as "starting services", then stops with message, "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services."
    I am logged in to my laptop as Administrator.
    3.  After selecting "retry" and "ignore" a few times, install went ahead and got "Congrats, you have successfully installed itunes"
    When I went to itunes I got, " Itunes not installed correctly, please reinstall. Error7 (Windows error 126)".
    4. On reinstalling itunes yet again, got, "Programme cannot start because MSVCR80.dll is missing. Try to reinstall programme"
    Help !!!

    See if this post from turingtest2 helps : https://discussions.apple.com/message/24620553#24620553
    There is also this user-tip for troubleshooting issues with iTunes for Windows from turingtest2 : https://discussions.apple.com/docs/DOC-6562

  • Itunes not working when trying to sync ipad and iphone 4

    Hello I have been having a number of issues with itunes not working. When I try to sync my ipad or iphone 4 itunes locks up does not see my devices connected I have to reboot 5 times before I can get them to be seen in itunes. Also when I am able to get itunes to see my ipad it will lock up at backing up ipad. I have removed everything apple and reinstalled and same issue. I am running windows vista 64 bit I don't remember having this problem until the new itunes came out and after I got my iphone 4. Any one have any ideas on how to fix this.

    Hi there, we also have this problem, have had it for months now! have tried various 'fixes'advised by apple. the last error messege that came up was could not connect to itunes because of unknown error - (oxE8000065) help anybody!!! im jsut waiting for iphone 4 to arrive, i am wondering how thats going to go on, i have doupts! thanks for help D

  • Itunes not working in OS LION

    Itunes not working after OS Lion upgrade -- pls help
    Process:         iTunes [252]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.4 (10.4)
    Build Info:      iTunes-10408001~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [107]
    Date/Time:       2011-07-30 02:38:53.789 +0800
    OS Version:      Mac OS X 10.7 (11A390)
    Report Version:  8
    Interval Since Last Report:          11477 sec
    Crashes Since Last Report:           18
    Per-App Crashes Since Last Report:   16
    Anonymous UUID:                      D037880E-2DBC-46ED-9A0D-389F6DAF93C2
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
      Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
      Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
    Binary Images:
           0x10ee75000 -        0x10fda5fe7  com.apple.iTunes (10.4 - 10.4) <73B152D5-6088-0047-3C63-0A466B55E7EF> /Applications/iTunes.app/Contents/MacOS/iTunes
        0x7fff6ea75000 -     0x7fff6eaaa1ff  dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld
    Model: MacBookAir3,1, BootROM MBA31.0061.B01, 2 processors, Intel Core 2 Duo, 1.4 GHz, 2 GB, SMC 1.67f4
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x02FE, 0x45424A3130554538454655302D41452D4620
    Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x02FE, 0x45424A3130554538454655302D41452D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 5.100.198.11 )
    Bluetooth: Version 2.5.0b13, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en0
    Serial ATA Device: APPLE SSD TS064C, 60.67 GB
    USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0x24600000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x04500000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821b, 0x04530000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0242, 0x04300000 / 2

    same problem here
    when i try to open it a message apears:
    Process:         iTunes [285]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.4.1 (10.4.1)
    Build Info:      iTunes-10411001~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [197]
    Date/Time:       2011-09-04 11:13:33.842 +0200
    OS Version:      Mac OS X 10.7 (11A390)
    Report Version:  8
    Interval Since Last Report:          35334 sec
    Crashes Since Last Report:           16
    Per-App Crashes Since Last Report:   12
    Anonymous UUID:                      C15F2131-32E8-4795-8279-5B3951245763
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
      Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
      Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
    Binary Images:
           0x10dc07000 -        0x10eb43ff7  com.apple.iTunes (10.4.1 - 10.4.1) <F88E03A5-CC9A-EF15-C4C3-16DE46FBCF09> /Applications/iTunes.app/Contents/MacOS/iTunes
        0x7fff6d807000 -     0x7fff6d83c1ff  dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld
    I have tried deleting and reinstalling, rebooting it doesnt work...
    Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.51f53
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313132533642465236432D47372020
    Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313132533642465236432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 5.100.198.11 )
    Bluetooth: Version 2.5.0b13, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK2555GSXF, 250,06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Trans-It Edge, 0x0718  (Imation Corp.), 0x065b, 0x24100000 / 3
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    here is my page if it helps you:
    https://discussions.apple.com/thread/3306286

  • IN USING IPAD, ITUNES NOT WORKING ON IPAD 3?

    ITUNES NOT WORKING ON IPAD 3?

    What exactly is the problem?
    The iTunes App on your iPad is a portal to the iTunes Store for music and videos.  It needs a connection to the internet (either WiFi or cellular) to work.
    To play music on your iPad, use the Music App.  To play videos on your iPad, use the Videos App.
    If you need help using your iPad, look at the iPad iOS 5.1 User Guide

  • Itunes not working properly

    I need help, every time i play videos there's an error message sayings itunes not working properly even though i already updated it to newest versions?

    Try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • My itunes not working after it tried to download the new version. it keep giving error 7

    my Itunes not working after it tried to download the new version. it give me message: erro 7 or window error 193. need help. thank

    What worked for me was to uninstall from the control panel in this order: Thanks to another post on this board... this worked... link to the discussion here: https://discussions.apple.com/thread/5817584?tstart=0
    ITunes
    Apple Software Update
    Apple Mobile Support
    Bonjour
    Apple Application Support
    I had problems uninstalling Apple Mobile Support, I had to repair it first before I could uninstall it. You will have to restart the computer after all the uninstalls, and before reinstalling ITunes. I reinstalled ITunes from the Apple website afterwards (fresh download) ... everything works for me now that I have done this.

  • Why iTunes not working on Mac OS X Lion?

    Why iTunes not working on Mac OS X Lion?

    iTunes is also working fine for me under Lion. If you'll provide details as to the problem you're experiencing, perhaps someone here can help you solve the issue.
    Regards.

  • Help viewer does not work after update to 10.4.4

    Since updating to 10.4.4 my Help viewer does not work, and all of the troubleshooting fixes suggested in other threads have not had any success in resolving this. I've noted that when I go to Users>Library>Documentation>Help there is no mac.help file - can someone tell me if that means that I've lost the file altogether and need to reinstall it? I get to the first screen of the viewer, but the links from there don't work. Thanks for any help that you can provide!

    Thanks for your suggestion. I downloaded OnyX and ran the cleaning function. After restarting, I opened Help and once again the first screen appeared fine. But again most of the links did not work, though those under the "What's New" heading did work. I might add that I had previously tried a variety of suggestions posted in another thread, which included deleting from the caches folder in Home>Library several files such as com.apple.helpui and help.plist in the Preferences folder. (As noted in my previous post this evening, I also created another user but that also did not have any effect.) Any other ideas? Thanks

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    Hi All ,
    I am working on BO XI R2 environment and help button is not working properly in my infoview.
    I can get help files from Admin console but the same is not true with infoview.I got two different server installations, one of them its working fine but not for the other.
    I checked for help files in IIS and they are there , even I verified web.config file as well for infoview and it also seems to be correct.
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    Vivek.

    CLOSED

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