TS3212 I cannot install iTunes 10.6.3 on Windows 7 (64 bit). I redceive the following message - "The installation package could not be opened..." Tried opening in safe mode - no luck. Anybody have a solution?
I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
Similar Messages
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I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?
Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario -
i am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?
thanks jakeHello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario -
whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"
Let's check your Windows system.
1. Have you done all the important windows updates and service Packs on your system. If not do it now. START button, type in Windows Update and ENTER. Select 'CHECK FOR UPDATES'
2. Let's check your Windows system files for possible file corruption
SCAN and repair possible Windows system file corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
3. Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally. -
Please help
I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
This installation package could not be opened. Verify that the package exist.
Please help MeHi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
Everytime I try to download iTunes I get this error message saying, "This Installation package could not be opened. Verify that the package exists and that you can access it.or contact the vendor to verify that this is a valid windows Installer package.
I had this same issue occur today during update, searched and finally tracked to problem with windows registry. Used online version of windows registry tool "Fix It" (can also download portable version for offline check. I selected Apple updater utility from list to fix and it did it's thing. Returned to my downloaded 10 iTunes adn isntalled perfectly fine.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Good luck. Worked for me back up and running. -
I am having trouble downloading Itune, icloud etc onto my Windows 7 PC and keep getting the following error message "this installation pack could not be opened, verify that the package exists and that you can access it"
tried downloading the quicktime installer, I get the same message with it too
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TS3212 Installation package could not be opened. error message. Windows 7 64 bit
iTunes failed to run after using it successfully for over a year on this laptop running Windows 7 64 bit. Numerous attempts to download after uninstalling iTunes results in the error message below. Unable to install Safari as well, same error message.
Receiving the following message:
"This installation package could not be opened. Verify that the package exists and that you have access to it, or contact the application vendor to verify that this is a valid Windows Installer Package."Nope, that's not it. I've got the same issue, or close to it. The update downloads, a message box opens stating that the file has an invalid signature, and the installer file is deleted. 10.6.3 has attempted to update numerous times, all with the same result. Update is up-to-date, downloading the file always produces the same result and every so often iTunes update comes up to repeat this process. With the volume of posts regarding this issue, why is it that the assumption is always to 'reinstall (repair) the software.' Why doesn't anyone take a look at whether something's broken with the upgrade? Too much trouble? You should try attempting to repair installs once a week or so, now _that's_ a hassle.
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I cannot install iTunes. I get a Windows Error 126 and missing msvcr80.dll. I've tried uninstalling and re-installing based on all the suggestions, but still have an issue. I've removed all the services, tried moving the dll files as suggested, but I still have no success. Spent all day on this issue. I am running windows 7.
Sorry to hear this isn't going smoothly for you. Try Troubleshooting issues with iTunes for Windows updates. You may have seen some of the suggestions here before but is has taken some users more than one attempt.
tt2 -
I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work. I then restored my computer to a week ago and tried to download and install the update and this came up again.
Check out this thread:
https://discussions.apple.com/thread/3677426?start=0&tstart=0 -
I have just clicked on my iTunes desktop icon and got the following message "The file iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Why has this occurred when it working fine? Is it best to update iTunes to 10.2 to attempt to resolve? Initially I got the prompt Quicktime was out of date so I updated that successfully in all programs. I do not want to lose my iTunes library.
Sorted problem updated and reinsatlled and restarted computer.
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I have uninstalled and reinstalled iTunes multiple times. When I connect my iPod Classic I get the following message: The software for this iPod is not installed correctly. Please reinstall iTunes to install the required software. Any ideas?
Assuming you have windows, try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.
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Installed itunes 11 and now I get the following message 'The itunes library cannot be saved. An unknown error has occured (-50). How do I fix this problem?
Same problem here since latest update. As usual poor support from Apple with no answer or fix for this bug.
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Cannot install iTunes 10.6.3 to windows 7 64 bit
While attempting to install iTunes 10.6.3 to a new computer that hasWindows 7 64 bit os, I get a message that states "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows Installation package". Any suggesions?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Cannot install itunes-installation package could not be opened
Hello,
I get this message after downloading the software to run the install for itunes.
This installation package could not be opened. Verify that the package exists and tat you can access it, or contact the application vendor to verify that this is a valid Windows installer package.
Please help so I can get iTunes onto my computer.
Thanks,
RickI'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
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