TS3212 im trying to install itunes but a message pops up saying this version is for 32 bit please use 64 bit installer, help?
im trying to install itunes but a message pops up saying this version is for 32 bit please use 64 bit installer, help?
Okay ... try seeing if you can download an iTunes64Setup.exe from the following download page:
http://support.apple.com/kb/DL1577
Similar Messages
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Trying to open itunes but a window opens and says , this version of itunes has not been correctly localised for this language. Please run the English version. Please help.
Hey mcooper156,
I would try the troubleshooting steps in this first article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
If that doesn't resolve the issue, then I would try and remove iTunes (and its related software) then reinstall:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
Delgadoh -
Please, I Need Help Installing iTunes! [:
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
how do i install itunes when it keeps saying 'there is a problem with this windows installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I am trying to download itunes again after restoring my laptop to factory settings. I can download it & it starts to install but then a message comes up saying 'the installer has been interrupted'
Has anyone any ideas of how to overcome this?
ThanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
im trying to install itunes but it keeps telling me "service 'apple mobile device' failded to start verify that you have sufficient privileges to start system services" how do i fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I'm trying to install itunes, but it's saying "service-Apple mobile device failed to start, verify you have sufficient privileges to start system services. What do I do?
The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
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Trying to install itunes but keep getting windows error126 message and libicuin.dll missing
trying to install itunes but keep getting windows error 126 message and libicuin.dll missing have reinstalled numerous times and keep getting same messages.
Are you saving the installer first and then installing, or are you running the installer directly from Apple's website? Also save first.
If you're saving first and still having issues, try and use Microsoft's Cleanup Utility and then reinstall Quicktime/iTunes:
http://support.microsoft.com/kb/290301
Make sure it's a new and fresh download from:
http://www.apple.com/itunes/download/
If not mentioned in the articles, make a new user account in Windows and see if iTunes opens. That will tell you if there's something funky in your main account (if the new user works), or if you have a system-wide issue. -
i am trying to watch a movie but a box pops up saying "This movie requires QuickTime, which is not supported by this version of iTunes." how do i fix this
Try installing the most recent version of the QuickTime Player for Windows:
http://www.apple.com/quicktime/download/ -
Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.
iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
Thank you -
I have a new airbook, 10.7.4 LION, thunderbolt ethernet adapter and when trying to install 1.2.1 thunderbolt upgrade it says "this software not supported on this system"? Any advice on how to get the adapter to work?
Welcome to Apple Support Communities
If you purchased the computer before 2010, your computer hasn't got Thunderbolt, so you can't use it -
I have just upgraded to PSE 12 and Premier E 12, and tried to installed many times. The pop up says "Configuration Error"; contact Adobe Tech Support(?); and "mention error code 1"! Help please!
Install appeared to run okay up to,, and including "shared Technologies"....Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
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Im trying to downlaod Aperature but a window pops up saying that the purchase cannot be completed because OS X 10.9 version or later is required? HELP!
What version of OSX are you using, and is this a download from the App store? Have you just bought Aperture or did you previously purchase and if so, from the App Store or from a retail / trial upgrade?
Andy -
My songs from iTunes won't download. I recently just purchased 7 songs and they took my money but now the songs won't download to my phone. I have gone to the download screen on the iTunes app and under each song it says "download error. Tap to retry". When I tap to retry a song a message pops up saying "this song could not be downloaded at this time." And it gives me two options. Either done or retry. I have tried to download them many times. I signed out and signed back in on iTunes, restarted my phone, and even checked for any updates. Nothing seems to be working. They charged the money from my card but now my songs won't download. What do I do?
Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M. -
i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.
You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps.
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