TS3212 Itunes 10.7 Rolls back installation after attempting to install on Windows Vista 64bit.

I downloaded the version in this link, presumably for Vista 64:
http://support.apple.com/kb/DL1577 . It goes through the process but rolls back the installaion and reports "error in installation". I turned off kaspersky Suite but got the sam emessage. Any ideas?

To clarify, I already have iTunes 10.6. Also, I just checked back on the iTunes installer (the manual one) and it now says: "iTunes Installer Completed
The installer encountered errors before iTuens could be configured.
Errors occurred during installation. Your system has not been modified.
Please run the installer again, or click Finish to exit."

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  • Everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8

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    Hello there Unicornbarf534,
    Thank you for using Apple Support Communities.
    It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Here is a general outline of where the troubleshooting will take you:
    General installation troubleshooting
    1. Empty your Temp directory and restart
    2. Completely remove iTunes and related components
    3. Install the latest version of iTunes
    Additional troubleshooting
    After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
    1. Make sure you have administrator account access
    2. Make sure your folder names don't contain strange characters
    3. Get the latest Windows updates
    4. Disable other conflicting software
    Additional Information
    If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
    Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
    If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
    All the best,
    Sterling

  • Apple declares an Update for My windows 32 bit Vista Home Premium; 3 software updates are available; I download; I start installer; installation fails unexpectedly; installer rolls back installation; hardware seems PC capable;

    Apple declares an Update for My windows 32 bit Vista Home Premium; 3 software updates are available; Safari browser=1, Itunes=2; Apple software updater=3; I download; I start installer; installation fails unexpectedly; installer rolls back installation; PC hardware seems PC capable; I have removed Mobile Me because of New Apple I-cloud Software Sync server registration?
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    I have other software to complete the multimedia experience. what should I do with the constant automatic attempt to update
    I can consult Gateway; device drivers web sites; hardware drivers;
    Please Email Deanallen@ a*l.com
    < Email Edited By Host >

    Hi,
    Please try this
    Stop Windows Update Service and BIT Service now.
    Go to C:\Windows\SoftwareDistribution and delete all file under this folder.
    Start Windows Update and BIT service now.
    Then try to download windows update now.
    If doesn't work, please reset the windows update componments 
    http://support.microsoft.com/kb/971058/en-us
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    A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues.
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    Repair youe Apple Software Update.
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    Many thanks to the other hemisphere!
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    To clarify, I already have iTunes 10.6. Also, I just checked back on the iTunes installer (the manual one) and it now says: "iTunes Installer Completed
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    Errors occurred during installation. Your system has not been modified.
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    This document can help you to resolve system errors that occur while you use Adobe Photoshop Lightroom on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:
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    1.Make sure that the system meets the minimum requirements for PhotoshopLightroom.
    Photoshop Lightroom may not run correctly on a system that doesn't meet the following requirements:
    Intel Pentium 4 or equivalent processor
    Microsoft Windows XP, Windows Vista, Windows 7
    768 MB of RAM (1 GB recommended)
    1 GB of available hard-disk space
    CD-ROM drive
    In addition to these requirements, a video card that supports 24-bit (16 million) or more colors, and a resolution of 1024 x 768 or higher, is recommended.
    * Photoshop Lightroom 1.0 will install and run on Windows Vista but Adobe cannot guarantee the quality of the software experience until Adobe fully certifies Photoshop Lightroom for use on Windows Vista.
    To check basic system information, such as processor speed and how much RAM is installed, choose Start > Control Panel > System.
    2. Delete previously installed application files, especially if you had the public beta version of Photoshop Lightroom installed.
    To delete files from a previous Adobe Photoshop Lightroom installation attempt:
    Choose Start > Control Panels > Add or Remove Programs.
    Select Adobe Photoshop Lightroom and choose to remove it.
    Close the Add Or Remove Programs window and the Control Panel.
    Open Windows Explorer.
    If the Lightroom.exe file is still in the Program Files\Adobe\Adobe Photoshop Lightroom folder, delete it.
    If the Lightroom Preferences.agprefs file is still in the Documents and Settings/[username]/Application Data/Adobe/Lightroom/Preferences folder, delete it.
    Empty the Recycle Bin.
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    Move all the folders under the Users/[username]/AppData/Roaming/Adobe/Lightroom folder into a new folder on the desktop; name the folder Lightroom Presets. These are the presets that were installed with the application and that you created.
    Move all the folders under the Users/[username]/Pictures/Lightroom/Lightroom Previews.lrdata folder into a new folder on the desktop; name the folder Lightroom Previews. If you have a large number of images, you can move this folder back to its original location before you open Photoshop Lightroom, once it's installed. Or you can delete this folders to re-create it when Photoshop Lightroom opens. If there are further problems with Photoshop Lightroom after it's installed, it might be due to corruption in the previews, in which case you need to delete this folder and re-create it.
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    Quit all applications.
    Choose Start, type msconfig in the Search text box, and press Enter.
    Write down all unselected items under the Startup and Services tabs.
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    Select Disable All then re-select FLEXnet Licensing Service. If you are unsure whether an item is essential, then leave it deselected (disabled).
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    Double-click the Adobe Photoshop Lightroom.msi file, and follow the on-screen instructions.
    Click Change and select a different hard disk in the Change Current Destination Folder window. Click OK, and then follow the on-screen instructions.
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    If the tasks in the previous section don't solve the problem, try the following intermediate troubleshooting tasks.
    10. Install and run Photoshop Lightroom in a new user account.
    Create a new user account that has the same permissions as the account that you use when the problem occurs. If the problem doesn't recur, the original user account may be damaged. For instructions on creating a new user account, see To add a new user to the computer in Windows Help or contact your system administrator.
    11. Optimize handling of temporary files by Windows Vista.
    Windows and applications store working data in temporary (.tmp) files that they create on the hard disk. Excessive or outdated temporary files can interfere with performance of Windows or applications.
    Delete temporary files by using the Disk Cleanup utility included with Windows or by using the following instructions. Make sure that at least 1 GB of free space is available on the hard disk to which temporary files are written. To start Disk Cleanup, choose Start > All Programs > Accessories > System Tools > Disk Cleanup. For information about Disk Cleanup, see Windows Help.
    To manually delete temporary files:
    Note: Windows deletes temporary files when Windows and applications close normally. However, when Windows or an application crashes, temporary files can accumulate on the hard disk. Windows may prevent you from deleting some temporary files as they may be in use. Delete as many temporary files as you possibly can, without deleting the files that are in use.
    Quit all applications.
    Choose Start and type %tmp% in the Search text box and press Enter.
    Delete the contents of this folder.
    Note the drive letter where this directory is located.
    To ensure that at least 1 GB of free space is available on the hard disk to which temporary files are written:
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    Select the drive noted in step 4. Right click and select Properties.
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    12. Repair and defragment hard disks.
    System errors can occur if hard disks contain damaged sectors or fragmented files. Repair and defragment hard disks, either by using the Error-checking tool and Disk Defragmenter utility included with Windows or by using a third-party disk utility. You should run such utilities on each hard disk or partition. More information about the Error-checking tool and Disk Defragmenter appears below; for more information about a third-party disk utility, refer to the documentation for the utility.
    The Error-checking tool repairs bad sectors, lost allocation units and file fragments, cross-linked files, and invalid file names. To access the Error-checking tool, choose Start > Computer, right-click the desired hard disk, and choose Properties from the menu. In the Local Disk Properties dialog box, click the Tools tab, and then click Check Now in the Error-checking area.
    Note: To prevent Disk Defragmenter from moving files to bad sectors of a disk, run the Error-checking tool before running Disk Defragmenter.
    Disk Defragmenter rearranges the files and free space on your computer so that files are stored in contiguous units and free space is consolidated in one contiguous block. To access the Disk Defragmenter utility, choose Start > All Programs > Accessories > System Tools > Disk Defragmenter.
    13. Scan the system for viruses.
    Use current anti-virus software to check the system for viruses. Virus infections can damage software and cause system errors. For more information, see the documentation for the anti-virus software.
    14. Try to install Photoshop Lightroomon a different computer.
    Try to install Photoshop Lightroom on a different computer to determine if the problem is unique to your computer. If the problem is unique to your computer, contact the computer manufacturer; if the problem occurs on multiple computers, contact Adobe Technical Support.
    Advanced Troubleshooting
    If the tasks in the previous section don't resolve the problem, you may be able to resolve the problem by reinstalling Windows Vista and Photoshop Lightroom, reformatting your hard disk and reinstalling Windows Vista and Photoshop Lightroom, or by determining if hardware is conflicting with Photoshop Lightroom.
    Disclaimer: Adobe doesn't support hardware and provides these procedures as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, you may void the warranty for your computer.
    Note: Before you remove or rearrange hardware, turn off and disconnect power to the computer and any peripheral devices.
    15. Log in using the built-in Administrator account.
    The built-in Administrator account has a higher access level to the system than a normal local administrator account. By default the built-in Administrator account is disabled. For information about enabling and logging in to the built-in Administrator account, contact your system administrator. You can also refer to this support document on the Microsoft support website: http://support.microsoft.com/kb/926183/en-us?spid=11737&sid=73.
    16. Reformat the hard disk, and reinstall only Windows Vista and Photoshop Lightroom.
    Reformat the hard disk, and then install only Windows Vista and Photoshop Lightroom from the original installation media. Reformatting a disk erases all files it contains, so be sure to back up all personal files first. Also make sure that you have all application and system disks.
    For instructions on performing a clean installation of Windows Vista, see document 918884, "How to install Windows Vista" on the Microsoft website at http://support.microsoft.com.
    Note: Don't install additional software or hardware until you're sure that the problem is resolved. Don't back up the hard disk and restore Windows and Photoshop Lightroom instead of reinstalling them. If the problem is caused by an application or Windows, and either one is restored instead of reinstalled, the problem may recur.
    After you reformat the hard disk and reinstall Windows and Photoshop Lightroom, try to re-create the problem:
    If the problem no longer occurs, then install other applications one at a time and try to re-create the problem after each installation. If the problem occurs after an installation, then the recently installed application may be the cause.
    If the problem occurs when only Windows and Photoshop Lightroom are installed, then the cause may be hardware-related, and you should contact the hardware manufacturer or an authorized reseller for assistance.
    17. Check for problems with RAM modules.
    Ensure that the RAM modules are installed properly and are not the cause of your problem. Do one or both of the following:
    Change the order of the installed modules.
    Remove all but the minimum number of modules needed to run Windows and [product], and test to see if the problem persists. If it does, replace the modules you removed and remove the others, testing again to see if the problem recurs. If it doesn't, then one or more of the removed modules are the cause. For assistance, contact the RAM manufacturer.

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