TS3212 keeps saying did not install correctly
Good afternoon, I have been trying to download itunes onto my computer. I had it on here but when it updated the other day, it said it was not installed correctly and that I needed to redownload. I have tried everything from deleting all the files, uninstalling it and resinstalling it and nothing is working. Is there a problem with the latest update or can you send me a download to an older version that i can get to work? I am running Windows 8 64 bit.
Thank you,
Penny Love
Hello prlove2213,
Thank you for the details of the issue you are experiencing with iTunes. I understand that you have uninstalled and reinstalled iTunes already, but there may be some additional components that need to be removed. I recommend reviewing the following article to verify that all the components were removed in the order listed before reinstalling iTunes:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
I recommend continuing with these articles if you continue to experience issues with iTunes:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.
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